Uber

Lead, Product Operations - Mobility Marketplace

Uber$198K — $220K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in tech, consulting, or operations, preferably in Product or Product Operations roles.
  • Experience managing teams and fostering high-performing, inclusive cultures.
  • Proven ability to lead large-scale global project management and product launches.
  • Strong analytical skills for quick data-driven business decision making.
  • Experience in influencing senior stakeholders across complex global organizations.

Responsibilities

  • Lead and mentor a team of Product Operations Managers to foster accountability and growth.
  • Align executive stakeholders on a unified product strategy amidst competing priorities.
  • Own the end-to-end go-to-market strategy, prioritizing impactful product launches.
  • Translate complex business insights into actionable product improvements for customers.
  • Facilitate cross-functional collaboration to unblock product development challenges.
  • Identify and address operational roadblocks to enhance product stack efficiency.

Benefits

  • Participate in Uber's bonus program and potential equity awards.
  • 401(k) plan available for all full-time employees.
  • Eligibility for various employee benefits.
Full Job Description
Job Description

About the role and team

Leading Product Operations for Mobility Marketplace means sitting at the high-stakes intersection of product, operations, and business to transform how the world moves. You will lead the team responsible for launching and scaling pricing, matching and incentives products across all 70+ markets in which Uber Operates. You should be able to understand all the complex algorithms which drive Uber's marketplace while keeping a close eye on how they balance different business tradeoffs.

The pace here is intense, and the path is rarely scripted. You'll need to thrive in ambiguity, making critical calls with imperfect information while leading through influence across a complex global organization. This role is for a resilient leader with a "driver" mindset who finds energy in the messiness of finding the right balance between navigating org realities to create maximum impact

What you'll do
  • Lead and coach a high-performing team of Product Operations Managers, setting clear direction and building a culture of accountability in a high-velocity environment.
  • Navigate competing priorities and internal complexity to align executive stakeholders on a unified global product strategy.
  • Own the end-to-end go-to-market strategy, making hard trade-offs on where and when to launch products to maximize business impact.
  • Turn complex business insights and "on-the-ground" reality into clear, actionable product improvements that solve real-world customer pain points.
  • Unblock product development by influencing cross-functional partners in legal, finance, and engineering without direct authority.
  • Identify and fix operational friction points within the product stack to increase velocity and transparency across the organization.


Basic Qualifications
  • Minimum 7+ years of experience in tech, consulting, or operations, with a strong preference for Product or Product Operations roles.
  • Proven experience directly managing teams and building high-output, inclusive cultures.
  • Demonstrated ability to lead large-scale, global project management efforts and end-to-end product roll-outs.
  • Strong analytical skills with the ability to leverage data quickly to inform critical business decisions.
  • Experience independently driving alignment and influencing senior stakeholders across a complex, global organization.


Preferred Qualifications
  • "Driver" mindset with a bias for action and a proven ability to simplify ambiguous problems into focused execution plans.
  • Deep understanding of consumer products and the ability to maintain a high bar for the user experience.
  • Proficiency in SQL and experience building data-driven stories to support product improvements.
  • Resilient and resourceful approach to navigating the trade-offs and pressure points of a fast-changing environment.


Responsibilities

For New York City, NY-based roles: The base salary range for this role is USD $198,000 per year - USD $220,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $198,000 per year - USD $220,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

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