Emburse

Lead Product Operations Manager

Emburse$110K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of relevant experience managing complex initiatives from concept to measurable outcomes.
  • Experience in consulting, strategy, or operations, preferably in a technology environment.
  • Strong software and product management knowledge, especially with product and engineering teams.
  • Ability to work independently, managing risks and outcomes with minimal guidance.
  • Proficiency in both high-level strategic formulation and detailed execution.
  • Skill in leading organizational change and aligning stakeholders.
  • Leadership skills to mentor and elevate junior team members, fostering collaboration and knowledge sharing.
  • MBA or relevant degree in business, engineering, or computer science preferred.

Responsibilities

  • Synthesize complex data to develop reporting and dashboards that inform senior leaders' decisions.
  • Design and enhance scalable processes across teams to improve operational efficiency.
  • Evaluate and optimize product management systems including analytics and project management tools.
  • Transform ambiguous problems into clear strategies and action plans.
  • Engineer AI-driven solutions to automate data processes and meet user needs.
  • Lead analyses on market research, pricing, and customer strategies for better business outcomes.
  • Cultivate relationships with senior stakeholders to manage competing priorities and ensure buy-in.
  • Communicate complex ideas succinctly for decision-making purposes, targeting senior audiences.

Benefits

  • Opportunity to work with a growing company serving over 12 million users across 120 countries.
  • Collaborative culture focused on innovation in finance, tech, and AI.
  • Flexible work arrangements to promote work-life balance.
  • Inclusive environment supporting employee success and growth.
  • Engagement in meaningful work that improves financial efficiency and decision-making.
Full Job Description
What you will do :

  • Data & Insights: Queries and synthesizes complex data, builds scalable reporting and dashboards, and translates findings into actionable recommendations for senior leaders.
  • Process & Operating Models: Designs and improves scalable, cross-functional processes and operating models, driving alignment and adoption across teams
  • Systems Thinking: Evaluates, implements, and optimizes product-management systems, including roadmapping, analytics, and project-management platforms
  • Structured Problem-Solving: Independently turns complex, ambiguous problems into clear strategies, roadmaps, and execution plans, exercising sound judgment with limited precedent.
  • AI Competent: Comfortable engineering new systems & tools with AI designed to meet user objectives and build data automations.
  • Strategic Analysis: Leads analyses such as competitive research, pricing, customer segmentation, and opportunity assessment to inform product and business decisions.
  • Stakeholder Leadership: Builds trusted relationships with senior and cross-functional stakeholders, resolves competing priorities, and generates buy-in without formal authority.
  • Communication: Communicates complex ideas clearly and persuasively, producing concise, decision-oriented materials for senior audiences.
  • Product & Software Expertise: Strong understanding of product management and the software development lifecycle, with the credibility to advise product, engineering, design, and go-to-market teams.


What we are looking for :

  • Experience: 5+ years of relevant and progressively responsible experience, including ownership of complex or high-profile initiatives from definition through measurable results.
  • Relevant Background: Experience in consulting; business, strategy, product, or revenue operations; or a related strategy and operations function.
  • Software Experience: Meaningful experience in a software or technology environment, ideally partnering closely with product and engineering teams.
  • Ownership & Independence: Operates with a high degree of autonomy, anticipates risks, resolves escalated issues, and remains accountable for outcomes with minimal supervision.
  • Strategic & Hands-On: Moves comfortably between defining strategy and advancing the critical details required for successful execution.
  • Influence & Change Leadership: Navigates organizational change with resilience, builds support for new approaches, and aligns stakeholders with differing priorities.
  • Team Leadership: Serves as a trusted subject-matter resource and raises team effectiveness by sharing expertise, providing feedback, and coaching junior colleagues.
  • Education: MBA preferred or business, engineering, or comp-sci preferred.


Finance is changing-and at Emburse, we're leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend-so they can focus on what's next, not what's slowing them down.
• A Company with Momentum - We serve 12M+ users across 120 countries, helping businesses modernize

their finance operations.
• A Team That Innovates - Work alongside some of the brightest minds in finance, tech, and AI to solve real-

world challenges.
• A Culture That Empowers - Competitive pay, flexible work, and an inclusive, collaborative environment that

supports your success.
• A Career That Matters - Your work here drives efficiency, innovation, and smarter financial decision-making

for businesses everywhere.

Shape your future & find what's next at Emburse.

About Emburse

Emburse is a global leader in expense management and AP automation solutions, with more than 4,500 customers and 10 offices worldwide. The company?s expense management platform automates the purchase-to-reimbursement process, helping businesses make better decisions, streamline operations, and improve employee productivity. Emburse?s solutions are used by companies of all sizes, from small businesses to Fortune 500 corporations, and across a range of industries, including healthcare, retail, and technology. The company was founded in 2011 and is headquartered in San Francisco, California.
Learn more about Emburse
Size
500 employees
Industry
Founded
2014

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