Ultimate Software

Lead Product Manager

Ultimate Software$129K — $186K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience in enterprise SaaS, senior level preferred.
  • Experience in Workforce Management or HR technology domains.
  • Strong track record of identifying customer needs and defining product requirements.
  • Proven leadership in product strategy and execution in complex environments.
  • Experience with data-driven product capabilities, especially in reporting and analytics.

Responsibilities

  • Own and execute the product roadmap for Healthcare Productivity reporting and analytics.
  • Partner with engineering and data science teams to deliver production-ready solutions.
  • Define acceptance criteria and performance metrics for product quality.
  • Engage in discovery, pilots, and beta programs for rapid iterations.
  • Establish and track key performance indicators for product success.
  • Support sales enablement and market adoption strategies.
  • Manage customer escalations to drive continuous product improvement.

Benefits

  • Hybrid work model with in-office presence required three days a week.
  • Opportunity for performance-based bonuses and restricted stock units.
  • Comprehensive health benefits and employment perks.
  • Support for continuous professional development and career growth.
Full Job Description
About the Team:
UKG is seeking a results-driven Lead Product Manager to lead the delivery of innovative features for the Healthcare Productivity solution for our Workforce Management platform.
This role is accountable for translating feature requirements into secure, scalable, enterprise-grade capabilities that drive measurable customer adoption and revenue growth. You will help define roadmap execution, align cross-functional teams, and ensure Healthcare Productivity reporting solutions and AI innovation are delivered on time, at quality, and with clear business impact.

About the Role:
Own and execute the product roadmap for WFM Healthcare Productivity reporting, analytics, and AI innovation, delivering incremental value through well-defined releases.
Execute on strategic vision using prioritized backlogs, clear requirements, and measurable outcomes.
Partner closely with engineering and data science teams to deliver production-ready reporting, GenAI, and dashboard capabilities.
Define acceptance criteria, model evaluation metrics, and quality benchmarks to ensure accuracy, performance, and trust.
Participate in discovery, pilots, and beta programs, incorporating feedback into rapid iteration cycles.
Establish and track KPIs including adoption, engagement, accuracy, performance, retention, and revenue contribution.
Support sales enablement, field readiness, pricing, and packaging to accelerate market adoption.
Manage customer escalations related to Healthcare Productivity reporting, driving root-cause resolution and continuous product improvement.

Minimum Required Qualifications:
5+ years of product management experience in enterprise SaaS, with experience operating at a senior level.
Experience in Workforce Management or closely related HR/workforce technology domains.
Demonstrated ability to identify customer and market problems, define product requirements, and drive product delivery in partnership with engineering and cross-functional stakeholders.
Proven ability to lead product strategy and execution in complex, matrixed environments, including collaboration across product, engineering, go-to-market, support, and other partner teams.

We work in a hybrid model. Being present 3 days in the office as of week 1 is required

Preferred Qualifications
Experience delivering reporting, analytics, insights, or data-driven product capabilities in enterprise software.
Experience with Healthcare Labor Productivity, workforce analytics, or adjacent decision-support use cases.
Experience delivering secure, governed solutions with explain ability and role-based access controls.
MBA or advanced degree in Business, Computer Science, Data Science, or a related field.

The pay range for this position is $129,500 to $186,100. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at https://www.ukg.com/about-us/careers/benefits

About Ultimate Software

Ultimate Software is a leading provider of cloud-based human capital management (HCM) solutions. The company's UltiPro platform offers a comprehensive suite of HR, payroll, and talent management tools designed to help organizations manage their workforce more effectively. Ultimate Software was founded in 1990 and is headquartered in Weston, Florida. The company has received numerous awards for its workplace culture and has been recognized as one of the best places to work in the United States. In 2019, Ultimate Software was acquired by private equity firm Hellman & Friedman in a deal valued at $11 billion.
Learn more about Ultimate Software
Size
5,600 employees
Industry
Founded
1990

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