Turo

Lead Product Manager, Risk & Protection Domain

Turo$174K — $218K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of product management experience with user-facing software, preferably in a marketplace setting.
  • Proficient in data analysis, experimentation, and quantitative modeling to gauge performance and impact.
  • Skilled in leading cross-functional teams to create and launch premier product experiences.
  • Strong ability to manage competing priorities and align diverse viewpoints across stakeholders.
  • Clear communicator of product strategy, decisions, and trade-offs to influence various partners.
  • Capable of independent decision-making and driving initiatives in fast-paced, ambiguous contexts.
  • Experience in financial, insurance, or platform security products is advantageous.

Responsibilities

  • Lead product management for the Risk & Protection domain, maintaining trust in the marketplace.
  • Collaborate with Trust & Safety, Claims, and Marketplace Support to enhance customer experience and business impact.
  • Develop and execute actionable product roadmaps driven by customer feedback and business goals.
  • Prioritize product features efficiently in alignment with stakeholder interests and risk management.
  • Integrate new technologies and innovations into product development to improve outcomes.
  • Drive consensus across teams and effectively navigate competing priorities to deliver results.
  • Measure success through data-driven insights and continually refine strategies based on performance.

Benefits

  • Comprehensive medical, dental, and vision insurance fully covered by the employer.
  • Retirement plan with employer matching contributions.
  • Funding for professional development through a Learning & Development stipend.
  • Unique perks like Turo travel credits and a host matching program.
  • Cell phone and internet stipends to support remote work.
  • Generous paid time off, including holidays and parental leave.
  • In-office amenities including lunches, snacks, and engaging team activities.
Full Job Description
About the team

At Turo, product managers (PMs) guide the process of prioritizing, building, and shipping world-class consumer products that further Turo's mission of putting the world's 1.5+ billion cars to better use. PMs lead the synthesis of customer feedback, data, and business goals into actionable product roadmaps that they develop and execute with their team. The products that we build enable entrepreneurial hosts to thrive, help guests find their ideal car for every journey, and support them before, during, and after their trip.

What you will do

As the lead product manager for the Risk & Protection domain, you'll play a key role in maintaining a trusted and reliable marketplace for both hosts and guests while balancing risk with business performance. You'll partner closely with Trust & Safety, Claims, and Marketplace Support teams to deliver meaningful improvements for customers and measurable impact to Turo's business. Along the way, you'll have the opportunity to explore and apply the latest technologies and innovations to help achieve these goals.

Your profile
  • Extensive product management experience delivering user-facing software. Marketplace experience is a big plus.
  • Demonstrated ability to leverage data analysis, experimentation, and quantitative modeling to drive insights, measure performance, and assess business impact.
  • Experience leading cross-functional teams to prioritize, build, and ship world class product experiences.
  • Ability to align diverse perspectives, manage competing priorities, and drive consensus across multiple stakeholder groups.
  • Clear articulation of product strategy, tradeoffs, and decisions to influence partners at all levels.
  • Outstanding judgment and self-direction, with ability to drive major initiatives in ambiguous, fast-moving environments.
  • Experience with financial, insurance, or platform security products is a plus.


For this role, the target base salary range in San Francisco is $174,000-$218,000 annually. This role is also eligible for equity and the benefits described below. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers.

#LI-NR1

#LI-Hybrid

Benefits
  • Competitive salary, equity, benefits, and perks for all full-time employees
  • Employer-paid medical, dental, and vision insurance (Country specific)
  • Retirement employer match
  • Learning & Development stipend to invest in your professional development
  • Turo host matching program
  • Turo travel credit
  • Cell phone and internet stipend
  • Paid time off to relax and recharge
  • Paid holidays, volunteer time off, and parental leave
  • For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities


We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.

Aside from an award winning work environment and the opportunity to be part of the world's largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

About Turo

Turo is the world's largest car sharing marketplace where you can book the perfect car for wherever you're going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.

Read more about the Turo culture according to Turo CEO, Andre Haddad.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing [email protected].

About Turo

Turo is a peer-to-peer car sharing company headquartered in San Francisco, California. The company was founded in 2009 by Shelby Clark and has since grown to over 10 million users in over 5,500 cities worldwide. Turo allows car owners to rent out their personal vehicles to other users, providing an alternative to traditional car rental companies. The company offers a variety of vehicles, from economy cars to luxury vehicles and sports cars.
Learn more about Turo
Size
200 employees
Industry
Founded
2009

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