Manulife Financial Corporation

Lead Product Manager, Enterprise Platforms & Common Capabilities

Manulife Financial Corporation$92K — $142K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-12+ years in digital product management, focused on platform or capability development.
  • Proven track record of delivering 0-1 products within a 6-12 month timeframe.
  • Demonstrated ability to identify effective MVPs or thin slices to unlock value.
  • Experience in complex, cross-functional or global environments.
  • Strong skills in turning strategic direction into concrete execution plans.

Responsibilities

  • Translate platform strategy into actionable capability opportunities and use cases.
  • Identify high-value entry points to validate broader capability vision.
  • Frame ambiguous problems into clear statements and prioritized opportunities.
  • Partner with leadership to sequence investment priorities.
  • Lead targeted discovery efforts to validate opportunities and refine scope.
  • Define MVP scope and solution approach aligned with strategic goals.
  • Own execution from requirements through to launch and initial adoption.

Benefits

  • Empowerment to learn and grow in your career.
  • A flexible environment emphasizing well-being and inclusion.
  • Support from a global team in shaping a desirable future.
  • Customizable health, dental, and mental health benefits.
  • Various retirement savings plans with employer matching contributions.
Full Job Description
We are looking for an entrepreneurial, execution-oriented Lead Product Manager to identify, shape, and launch the next generation of reusable enterprise digital capabilities.

This is a software product management role, not a traditional backlog or requirements-management role. You will work at the intersection of product, engineering, architecture, design, data, AI, and business strategy to turn complex enterprise needs into scalable platform products that can be adopted across businesses and markets.

You will operate in ambiguous, early-stage problem spaces where the answer is not yet known. You will be expected to learn quickly, form a point of view, identify the right thin slice, make pragmatic trade-offs, and create momentum from concept through launch, measurement, and iteration.

Who Will Thrive in This Role
  • A builder who is energized by creating new software products and platform capabilities, not only maintaining established roadmaps.
  • A self-directed problem solver who can create structure, make decisions, and move work forward without waiting for detailed direction.
  • A product leader who can shift fluidly between strategy, discovery, technical trade-offs, delivery, stakeholder alignment, and adoption.
  • Someone who has succeeded in a fast-paced technology company, fintech, SaaS business, digital consultancy, product studio, agency, or growth-stage environment.
  • A pragmatic operator who values speed, evidence, and learning, while designing for security, reuse, scale, and long-term sustainability.


What You Will Own

Opportunity Discovery & Product Strategy
  • Translate enterprise strategy and leadership direction into concrete software product opportunities, target users, jobs to be done, and measurable outcomes.
  • Rapidly learn unfamiliar domains, assess existing platforms and market patterns, and identify where a reusable capability can solve meaningful customer or business problems.
  • Frame ambiguous problem spaces into clear hypotheses, product principles, success measures, risks, and prioritized opportunities.
  • Form and defend an evidence-based product point of view while adapting quickly as new information emerges.

MVP & Solution Definition
  • Define the smallest meaningful MVP or thin slice that can validate value, usability, feasibility, and adoption potential.
  • Partner closely with engineering, architecture, design, data, security, and privacy to shape feasible, API-enabled, reusable, and scalable solutions.
  • Turn discovery insights into clear product requirements, user journeys, technical considerations, experiments, and delivery priorities.
  • Make explicit trade-offs across customer value, speed, quality, risk, technical sustainability, and future extensibility.

01 Execution & Launch
  • Own product execution end to end, from initial concept and discovery through build, launch, adoption, and early iteration.
  • Create and maintain an outcome-based roadmap, delivery plan, decision log, backlog, and measurement framework.
  • Lead cross-functional teams through uncertainty, resolve blockers, manage dependencies, and drive timely decisions.
  • Stay close to the work and the customer, using prototypes, experiments, data, and feedback to reduce risk and accelerate learning.
  • Define launch readiness, go-to-market and enablement needs, adoption partners, and post-launch learning plans.

Scaling & Product Evolution
  • Use product performance, customer feedback, and adoption data to determine what to improve, stop, scale, or reuse.
  • Evolve successful proof points into durable platform capabilities that can support multiple journeys, businesses, and markets.
  • Identify opportunities to connect capabilities, reduce duplication, and improve the enterprise product ecosystem.
  • Translate learning into roadmap choices, investment recommendations, and clear scaling decisions.

Stakeholder & Delivery Leadership
  • Communicate product direction, decisions, progress, risks, and outcomes clearly to senior leaders and cross-functional partners.
  • Build alignment across global and market stakeholders while maintaining accountability for product outcomes and delivery momentum.
  • Challenge assumptions constructively, surface trade-offs early, and create the conditions for fast, high-quality decision-making.
  • Model curiosity, ownership, resilience, and a bias for action across every stage of the product lifecycle.


Required Qualifications:
  • 8+ years of software product management experience, including ownership of customer-facing digital products, platform products, APIs, developer capabilities, enterprise software, or SaaS products.
  • A proven record of personally leading multiple 01 software products or significant new capabilities from opportunity identification through launch and iteration.
  • Hands-on experience working directly with software engineering, architecture, design, and data teams to make product and technical trade-offs.
  • Demonstrated ability to independently navigate ambiguity, rapidly learn a new domain, structure complex problems, and move from insight to action.
  • Strong product discovery skills, including problem framing, user or market research, hypothesis development, prototyping, experimentation, and evidence-based prioritization.
  • Experience defining MVPs and thin slices that deliver early value while creating a foundation for scale.
  • Experience owning product outcomes and measurement, including customer value, adoption, performance, operational impact, or commercial results.
  • Strong written and verbal communication skills, with the ability to influence senior stakeholders and create clarity across technical and non-technical audiences.
  • Ability to manage several evolving problem spaces, context switch effectively, and maintain momentum across competing priorities.


Preferred Qualifications:
  • Product management experience in a technology company, fintech, SaaS organization, digital consultancy, product agency, startup, scale-up, or similarly fast-paced product environment.
  • Consulting or agency experience involving rapid problem definition, executive engagement, multidisciplinary delivery, and accountability for tangible client outcomes.
  • Experience building reusable enterprise capabilities such as content platforms, search, personalization, identity, consent and preferences, conversational AI, workflow, data, or integration products.
  • Working knowledge of APIs, event-driven or composable architectures, cloud platforms, analytics, experimentation, and modern software delivery practices.
  • Experience launching products across multiple business units, markets, customer segments, or regulatory environments.
  • Exposure to AI-enabled products or the use of AI to accelerate discovery, delivery, operations, or customer experiences.


When you join our team:

  • We'll empower you to learn and grow the career you want.


  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.


  • As part of our global team, we'll support you in shaping the future you want to see.


#LI-Hybrid

The role being advertised is an existing vacancy.

Referenced Salary Location
Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between
$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

About Manulife Financial Corporation

John Hancock's core retail products in the U.S. focus on providing financial solutions at every stage of our clients' lives. Our product suite includes life insurance, mutual funds, 401(k) plans, long-term care (LTC) insurance, and annuities. We distribute our products primarily through licensed financial advisors, and through John Hancock Financial Network, a national network of independent firms.

Manulife Financial Corporation Careers

Join the dynamic team at Manulife Financial Corporation, a leading global financial services group dedicated to helping people make their decisions easier and lives better. With a presence in more than 20 countries, Manulife offers a diverse range of job opportunities that empower professional growth and innovation in the financial sector. Work You’ll Do At Manulife, every position contributes to our inclusive culture of diversity, leadership, and innovation. We are committed to fostering a workplace where every team member feels valued and has the opportunity for personal and professional growth. Join us to be part of a company that values your skills and passion. Explore a Wealth of Opportunities Whether you're seeking your first internship or a seasoned professional aiming to advance your career, Manulife offers a spectrum of career paths ranging from finance and marketing to technology and customer service. Our job opportunities are designed to enhance your skills through robust training programs and hands-on experience in a supportive environment. Innovate with Us Drive transformation in the financial services industry with Manulife’s commitment to technology and innovation. Work alongside over 34,000 professionals globally, leveraging cutting-edge tools and processes that redefine how financial services are delivered. Be Part of a Great Team Manulife’s team-oriented approach ensures that everyone’s voice is heard and valued. Collaborate with talented professionals from diverse backgrounds to develop solutions that improve the lives of our customers. Enjoy the benefits of a global company that supports your ambitions with resources and opportunities to lead and innovate. Future-Proof Your Career Manulife supports your career journey with continuous learning and development opportunities. From leadership training to networking events, we provide the tools to succeed and the platforms to showcase your achievements. Our commitment to career growth ensures that your journey with us will be rewarding and impactful. Stay Connected Join Our Team Discover the range of job opportunities at Manulife by exploring open positions that match your skills and interests. We are always on the lookout for curious, driven, and innovative team players who are ready to make a difference. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Manulife is dedicated to providing you with the resources to thrive in your career. Job Alert Emails Customize your experience by subscribing to receive job alerts and insider information tailored to your preferences. Learn about exciting and rewarding opportunities as they arise and how you can be a part of our transformative team. Join Manulife Financial Corporation today and be part of a leading company where your career is as rewarding as it is impactful. Explore how far your talents can take you in an environment built on respect, integrity, and a desire to achieve the best outcomes for our clients and our team.
Learn more about Manulife Financial Corporation
Size
38,000 employees
Market Cap
$33.4 billion
Industry
Founded
1887
5 Year Trend
+1%
NASDAQ

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