About the roleWe are hiring for multiple Product roles across a few of our key pillars, you will be very familiar with systems thinking and how technical decisions can impact the users directly.
As a Lead Product Manager, you'll work closely with a cross-functional squad of engineers, designers, data scientists, analysts and writers on an area focused around building our understanding of user data.
Key Responsibilities- Leading the product strategy for Cleo's product experiences
- Collaborating closely with ML engineers, data scientists and analysts to launch key new products with a global focus
- Defining and track success metrics related to customer engagement, retention, and financial well-being
- Prioritising high-impact opportunities and ruthlessly focus your squad on what matters most
- Translating complex data capabilities (e.g. LLMs and ML models) into intuitive user experiences
- Ensuring your squad is aligned and involved in product direction and key decisions
- Continuously iterating on the product based on user insights, data, and testing outcomes
What We're Looking For- Extensive product management experience, building highly technical products
- Experience working with machine learning modelling, Credit Risk or data science-driven features
- Proficiency in systems thinking - you will be able to work directly with developers and tech leads on a daily basis
- Strong prioritisation skills with the ability to focus your team on impactful work
- Collaborative and inclusive leadership style with a track record of empowering cross-functional teams
- Ability to clearly communicate product decisions and trade-offs to stakeholders
- Creativity in approaching product challenges and rethinking how people manage their finances
- High energy and ownership mindset with a focus on driving measurable outcomes
- Passion for building tools that improve users' financial lives through engaging, meaningful conversations
What do you get for all your hard work ?- A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles.
- Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
- A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
- Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
- Work where you work best. We're a globally distributed team. Our US team works fully remotely, but we host virtual socials and an annual company offsite in Europe with all expenses paid.
Other Benefits- Company-wide performance reviews every 6 months
- Generous pay increases for high-performing team members
- Equity top-ups for team members getting promoted
- 15 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
- 401k matching
- Medical Insurance, Dental and Vision care
- Generous Parental Leave
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities, online and in-person
- We'll pay for your OpenAI subscription
- Online mental health support via Spill
- And many more!
Welcoming EveryoneWe strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
If there's anything we can do to accommodate your specific situation, please let us know.
Download the Test FlightApp access for people in the UK & Europe: If you are an iOS user, please use this link to sign up to our TestFlight version of the app, so you can have a play around with the functionality and features: https://testflight.apple.com/join/fDG9hWng
