Coveo

Lead Product Enablement Manager

Coveo$90K — $120K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in product enablement, operations, or software implementation, preferably with SaaS or B2B technology.
  • Experience leading cross-functional release readiness programs among Product, Marketing, and Customer Success teams.
  • Capability to design enablement strategies targeting specific audiences within GTM teams and internal functions.
  • Strong organizational, communication, and program management skills, especially in dynamic environments.

Responsibilities

  • Lead the enablement strategy for all Commerce product releases, ensuring readiness for teams and customers.
  • Collaborate with Product, Marketing, and Education teams to create effective enablement experiences.
  • Build and optimize frameworks for readiness milestones, communications, and assets.
  • Act as the primary liaison for enablement within the Commerce line of business, aligning with go-to-market strategies.
  • Develop engaging learning resources and workshops for internal teams, partners, and customers.
  • Define and measure success metrics to enhance enablement effectiveness.

Benefits

  • Encouragement for all qualified candidates to apply regardless of background or experience
  • No minimum qualifications requirement - passion and transferable skills are valued.
Full Job Description
Lead the Future of Product Enablement for AI-Powered Commerce.

Are you passionate about turning complex products into simple, impactful learning experiences? As Coveo's Lead Product Enablement Manager for Commerce, you'll empower our global teams, partners, and customers to adopt cutting-edge AI solutions. In this role, you'll lead enablement initiatives that drive readiness, alignment, and success across every product release.

You'll collaborate across teams, design scalable enablement frameworks, and transform product knowledge into powerful learning experiences that fuel growth. Come shape how the world learns, adopts, and delivers on Coveo's Commerce platform.
As our of our Lead Product Enablement Manager, you will:
  • Lead the enablement strategy for all Commerce product releases, ensuring internal and external readiness.
  • Partner with Product, Marketing, and Education teams to translate new features into effective enablement experiences.
  • Build and optimize scalable frameworks and processes for readiness milestones, communications, and assets.
  • Act as the main liaison for enablement across the Commerce line of business, ensuring alignment with go-to-market strategy.
  • Develop and maintain engaging learning resources, demos, and workshops for internal teams, partners, and customers.
  • Define and measure key success metrics to continuously improve enablement effectiveness.
Here is what will qualify you for the role:
  • Proven experience in product enablement, operations, or software implementation - ideally in SaaS or B2B technology.
  • Demonstrated success leading cross-functional release readiness programs that align Product, Marketing, and Customer Success Teams.
  • Familiarity with considering GTM teams and internal functions as key learning audiences when designing enablement strategies.
  • Excellent organizational, communication, and program management skills in fast-paced, evolving environments.
What would make you stand out:
  • Experience in Commerce technology, AI-driven ecosystems, or customer experience platforms, with an ability to connect product value and narrative to releases and features.
  • Familiarity with adult learning principles, instructional design, and enablement tools such as LMS platforms or learning analytics.
  • Proven ability to design and implement process frameworks or governance models across distributed teams.
  • Strong analytical mindset with a focus on measuring enablement impact and continuously improving learning effectivenes

Do you think you can bring this role to life? You don't need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!
Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

#li-hybrid

About Coveo

Coveo is a software-as-a-service search engine, powered by artificial intelligence based in Quebec, Canada. The Coveo Relevance Cloud offers ecommerce, customer service, digital workforce, and website search.
Learn more about Coveo
Industry
Founded
2005

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