THE ROLE: We're looking for a Lead Product Designer who will be responsible for creating intuitive, user-centered experiences across our customer-facing products and proprietary veterinary medical platform. This role will design wireframes, prototypes, and end-to-end user flows, while continuously improving the user experience through research, testing, and iteration. Working closely with Product, Engineering, Marketing, and Design teams, the UX Designer will help build a cohesive telemedicine experience and scalable design system. The ideal candidate is a collaborative problem-solver with strong UX expertise, a passion for innovation, and the ability to thrive in a fast-paced startup environment.
What You'll Do at Dutch:- Create wireframes, build prototypes, and deliver robust customer flows for our customer facing experience and proprietary vet-facing medical platform
- Think holistically and systematically about creating a telemedicine experience, and a cohesive design system that supports key interactions
- Research, build, test, and iterate - this role requires passion about continuous learning with a focus on measured outcomes
- Collaborate closely with product, engineering, visual design, and marketing
What We're Looking For:- 5+ years of experience in UX, with a proven track record of envisioning and building high quality products (mobile, web, desktop)
- A portfolio that showcases robust user journeys and flows, as well as a history of launches, learnings, and insights as products mature
- Ability to produce great work in short timeframes, multi-task across different projects and platforms and adapt to the ever-changing priorities of a startup
- Inclusive design philosophy with a strong editorial sense. You gather feedback judiciously but know when to adjust and when to follow your initial vision
- Great partnership with engineering, product, marketing and the ability to clearly articulate your decisions and how they relate to the problem you're solving
- Experience prototyping, testing, and iterating on new and existing designs
Why You're a Great Fit:- While you have a solid background in all principles of UX, you're extremely strong in interaction design and usability, and are constantly seeking ways to better understand your users
- You have a passion for iteration - you understand that designs are ever-evolving and seek impact over perfection
- You proactively seek out customer feedback, user studies, comparative examples, and industry trends to inform and improve your designs.
- You love talking to end users to further understand what they need from their Dutch experience, and that our designs support these needs.
- You have an impressive product design portfolio that demonstrates a deep understanding of user interface standards and conventions, functional communication flows and dynamic, engaging interfaces, and design templates and patterns
Bonus points if you have:- Experience working with either startups, telehealth, or the pet industry previously
- User research experience
- Have a pet/love animals!
Why Work For Dutch:- Competitive annual salary range between $150,000 - $160,000
- Hybrid working location
- Health, dental and vision insurance
- Flexible PTO
- 401k plan
- Robust holiday schedule
- Growth opportunities!
