Your Recipe for Impact - What You'll DoAs a Lead Platform Engineer, you'll shape the future of restaurant technology by providing technical leadership across the platforms that power our restaurants, team members, and guest experiences. From modernizing cloud and on-premises solutions to advancing automation, AI capabilities, and scalable platform architecture, you'll drive innovative solutions that improve reliability, efficiency, and operational performance across the enterprise.
In this role, you'll Make a Difference by delivering technology solutions that create meaningful impact for restaurant operations and the guest experience. You'll Serve with Heart by building dependable, secure, and supportable platforms that empower teams to do their best work. You'll Win as One through partnership with cross-functional teams, vendors, and business leaders to achieve shared goals. And you'll Move Forward Boldly by evaluating emerging technologies, challenging the status quo, and helping define the next generation of restaurant technology platforms.
Day-to-Day Ingredients - ResponsibilitiesAs a Lead Platform Engineer, you will:
- Lead architecture and modernization of restaurant technology platforms
- Define platform standards for security, resiliency, observability, and deployment
- Drive automation strategies that improve scalability and operational efficiency
- Lead enterprise technology initiatives with broad business impact
- Evaluate emerging technologies and translate them into practical solutions
- Establish validation, testing, and production-readiness frameworks
- Oversee platform integrations, vendor deliverables, and technical quality
- Influence technology roadmaps, architecture decisions, and engineering standards
- Partner with Product, Operations, Infrastructure, Security, and vendor teams
- Mentor engineers and provide technical leadership across the organization
- Guide proof-of-concepts, pilot programs, rollouts, and production stabilization
- Champion continuous improvement across platform engineering practices
- Perform additional duties as assigned
The Sauce - Pay & PerksAs a Lead Platform Engineer, you will receive:
- Competitive Weekly Pay
- Bonus Program that scales up to 2.5X payout potential based on company results
- 5 weeks PTO
- Flex Weeks
- Paid Corporate Holidays
- Paid Parental Leave*
- 401(k) match $1/$1 up to 4%
- Competitive Medical, Dental and Vision Benefits*
- Short-term and Long-term Disability Benefits*
- Opportunities for Career Development and Growth
- Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
- Discounted Meals for You and a Guest
- Wireless Service Discounts
- Computer & Software Discounts
- Fitness / Gym Discounts
- Awards and recognition for all you do
- Retirement Celebration Program
What You Bring to the Table - Required ExperienceAs a Lead Platform Engineer, you must have:
- Bachelor's degree or equivalent work experience
- 6+ years of platform engineering, systems engineering, or related experience
- Experience designing and supporting enterprise technology platforms
- Experience with cloud platforms, preferably Microsoft Azure
- Experience with APIs, system integrations, and distributed applications
- Experience implementing automation and deployment frameworks
- Knowledge of platform security, resiliency, and operational best practices
- Experience leading complex technical initiatives from design through deployment
- Strong troubleshooting and root-cause analysis skills
- Ability to influence technical decisions across cross-functional teams
- Strong communication, stakeholder management, and leadership skills
Extra Toppings - Desired Experience As a Lead Platform Engineer, we prefer you to have:
- Experience supporting restaurant, retail, or multi-site technology environments
- Expertise in Microsoft Azure architecture and cloud modernization
- Experience with AI-enabled tools, automation platforms, or intelligent agents
- Experience with data platforms, analytics, Power BI, or Microsoft Fabric
- Experience establishing platform governance and engineering standards
- Azure Solutions Architect Expert, DevOps Engineer Expert, or related certifications
- ITIL, Product Delivery, Agile, or other relevant certifications
- Experience mentoring engineers and leading technical communities of practice
Where & How You'll WorkThis role is based at the San Antonio Home Office, working on-site Monday through Thursday with remote flexibility on Fridays. In this role, you'll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast-paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full-time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.
*Eligibility rules may apply
