Targa Resources

Lead Maximo Support Analyst

Targa Resources$90K — $120K *
Tulsa, OK 74133In-Person
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, MIS, or equivalent experience
  • Experience supporting Maximo implementations
  • Proficient in Maximo Integration Framework (MIF) architecture and design
  • Experience in developing custom applications and enhancing Maximo configuration
  • Skilled in developing BIRT and ad hoc reports within Maximo
  • Proficient with databases, including stored procedures and scripts
  • Experience with application development or programming languages

Responsibilities

  • Maintain a comprehensive understanding of application functionality and business processes
  • Lead internal Maximo projects from initiation to completion
  • Monitor and respond to incoming service requests for assigned applications
  • Investigate and diagnose issues based on priority and implement resolutions
  • Work directly with users to resolve business process issues
  • Define technical solutions ensuring system stability and performance
  • Maintain thorough documentation and conduct regular audits for accuracy

Benefits

  • Exposure to advanced Maximo applications and technologies
  • Opportunity to lead projects with direct impact on business operations
  • Engagement with cross-functional teams to enhance system performance
  • Potential for professional development through exposure to various IT governance programs
  • Chance to develop customer relationships and enhance satisfaction
Full Job Description
POSITION SUMMARY:

The Lead Maximo Support Analyst ("Analyst") is skilled in the management and support of one or more applications and provides support services to business users. The Analyst will act as a Subject Matter Expert for application functionality, solutions, training, and documentation. The primary focus for the Analyst is to be responsible for maintaining and monitoring the Maximo application environment to maximize availability and performance, provide troubleshooting and corrective action to resolve business issues, and insures the usability and support for application enhancements and bug fixes. This is a technical role and will not be involved in day-to-day functional aspects of Maximo. Secondarily the Analyst will provide similar support for other operational systems as needed. Although the Analyst position is not a pure development role it will require the use of some development/programmer competencies to complete work efforts for business.

JOB DUTIES AND RESPONSIBILITIES:
  • Maintain end-to-end understanding of functional aspects of application and associated business processes.
  • Working knowledge of networking environments, operating systems, relational databases, application environments, key vendor environments
  • Lead internal Maximo projects to completion
  • Monitor incoming service requests and incidents for assigned application(s)
  • Investigate and diagnose service requests or incidents according to their priority/rank and identify the resolution and/or issue.
  • Work directly with users to identify and resolve issues adversely impacting business processes.
  • Define technical solutions ensuring considerations for system stability, performance, and ongoing maintainability.
  • Identify alternative solutions to address issues raised throughout service request or incident lifecycle.
  • Adheres to and champions the IT Governance programs (e.g. change management, communication, and release management)
  • Complete high-level designs and associated estimates to meet defined requirements.
  • Monitor application backlog (service requests, incidents) and keep open items updated with current efforts.
  • Maintain documentation (run books, technical design, build, deployment, install guides) and process standards in area of responsibility along with regular audits to validate accuracy.
  • Develop documentation and provide training to users as appropriate.
  • Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability for assigned applications.
  • Provide input to IT Project Management Office to support clear and concise requirements definitions.
  • Assist team members handling major incidents for assigned applications; identify the root cause and short- or long-term solutions.
  • Prevent the replication of problems across multiple systems by sharing lessons learned and best practices with other team members and IT Management.
  • Develops customer relationships by making efforts to listen to and understand the customer; anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
  • Other duties as assigned.


MINIMUM ESSENTIAL QUALIFICATIONS:
  • Bachelor's degree in computer science, MIS, and/or equivalent work experience in a related field
  • Experience in supporting Maximo implementations
  • Proficient in Maximo Integration Framework (MIF) architecture and design.
  • Experience developing custom applications and enhanced configuration of the Maximo application including Start Center configuration.
  • Experience in developing BIRT Reports and Ad hoc Reports within Maximo.
  • Experience with databases, Including stored procedures, triggers and scripts
  • Experience in application development or a programming language
  • Experience supporting COTS applications
  • Regular and reliable attendance.


OTHER QUALIFICATIONS:

In addition to the basic qualifications listed above, the following other position qualifications are required:
  • Exposure to Maximo MAS 9.0 is a plus.
  • Experience supporting Transportation and Logistics Systems.
  • Experience with integration Platforms like Boomi
  • ITIL Foundations certified.
  • Working knowledge and experience in Microsoft Technologies (Microsoft Certifications)
  • Willingness to travel to company locations (up to 15%)


About Targa Resources

Targa is a leading provider of midstream services and is one of the largest independent midstream energy companies in North America. They own, operate, acquire, and develop a diversified portfolio of complementary midstream energy assets. They are primarily engaged in the business of: - gathering, compressing, treating, processing, and selling natural gas - storing, fractionating, treating, transporting, and selling NGLs and NGL products, including services to LPG exporters - gathering, storing, and terminaling crude oil - storing, terminaling, and selling refined petroleum products. They believe their growth will be driven by continued organic growth investments across their diversified asset footprint. Their assets are not easily replicated and are strategically located in some of the most attractive basins in the U.S., and interconnected with key NGL markets and logistics centers. Their gathering and processing assets are across multiple shale and natural resource plays, including the Permian Basin, Barnett Shale, Bakken Shale, Eagle Ford Shale, Anadarko Basin, Arkoma Basin, onshore Louisiana and the Gulf of Mexico. They have a leading position at Mont Belvieu, the NGL hub of North America. They have the second largest fractionation ownership position at Mont Belvieu and world class LPG export facilities on the Gulf Coast at their Galena Park Marine Terminal, which is interconnected to Mont Belvieu.

Targa Resources Careers

Join the dynamic team at Targa Resources, a leader in the energy sector, where innovation, leadership, and growth are at the heart of our operations. As one of the most prominent midstream energy operators, Targa Resources offers unparalleled job opportunities for professionals eager to advance their careers in a thriving and supportive environment.

Work You’ll Do

At Targa Resources, you will engage in meaningful work that directly impacts the energy landscape. Our team is committed to excellence and seeks to innovate and lead in every project. With a focus on sustainable and efficient energy solutions, your role will help shape the future of energy.

Explore a World of Opportunities

Whether you're looking for a full-time position or an internship, Targa Resources provides a platform for professional growth and development. Our diverse range of job opportunities in engineering, business development, and project management allows you to find the perfect match for your skills and career ambitions.

Innovate and Lead

Join a company where innovation is the status quo. At Targa Resources, we encourage our team to bring fresh ideas and perspectives to the table. Leadership is cultivated at every level, and we provide the necessary tools and diversity training to ensure you can lead successfully, regardless of your role.

Develop Your Career

Targa Resources is deeply invested in the professional growth of our employees. With comprehensive benefits, competitive compensation, and opportunities for advancement, we support your career journey from the start. Our leadership programs and professional development courses ensure that you have access to the best resources to succeed.

Be Part of Our Team

Our company culture is built on collaboration, respect, and a commitment to excellence. We value diversity and believe it enhances our team’s performance. Targa Resources is not just a company—it’s a community where you can build lasting relationships through networking and team collaboration.

Join Us

If you are driven, curious, and passionate about the energy industry, Targa Resources is the place for you. Explore our current openings and find out how your skills and interests align with our needs. We are actively hiring and looking forward to adding innovative and driven individuals to our team.

Prepare for Your Interview

Ready to join us? Prepare your resume to highlight your relevant experience and skills. Our interview process is designed to understand your capabilities and how they align with our goals at Targa Resources. We seek individuals who are ready to step up and make a difference.

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Apply Now

Discover the exciting and rewarding career opportunities at Targa Resources. Visit our Jobs and Careers page to apply and take the first step towards a fulfilling career with us. Your future at Targa Resources is just an application away.

SEARCH TARGA RESOURCES JOBS

Join Targa Resources—where your career is fueled by innovation and growth.
Learn more about Targa Resources
Market Cap
$16.1 billion
Industry
Net Income
-$1.5 billion
Founded
2006
5 Year Trend
+20.4%
Revenue
$8.2 billion
NASDAQ

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