Wells Fargo

Lead Infrastructure Platform Support Engineer

Wells Fargo$119K — $224K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Technology Infrastructure Engineering and Solutions
  • 5+ years troubleshooting complex end-to-end architectures
  • 5+ years of Linux systems experience
  • 4+ years supporting AI/ML platforms
  • 4+ years of Kubernetes/container platform experience

Responsibilities

  • Lead initiatives to develop infrastructure solutions for business applications
  • Participate in projects to improve or upgrade infrastructure
  • Evaluate software solutions for architecture goals
  • Analyze outages to improve processes and prevent future issues
  • Design, deploy, and maintain infrastructure solutions
  • Design, code, and document programs using Agile practices
  • Direct daily operations focusing on policies and standards

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Full Job Description

About this role:

The Lead Infrastructure Engineer is responsible for designing, building, and operating highly scalable, resilient infrastructure Production platforms that support enterprise Generative AI and Predictive AI workloads. This role provides technical leadership across GPU-accelerated environments, OpenShift/Kubernetes platforms, and advanced AI infrastructure patterns, including large AI factory scale GPU compute architectures. The engineer partners closely with platform, application, and vendor teams to ensure secure, performant, and production-grade AI solutions.


In this role, you will:

  • Lead complex initiatives to develop infrastructure to provide solutions for business applications
  • Participate in various projects intended to continually improve or upgrade the infrastructure
  • Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals
  • Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future
  • Design, build, deploy and maintain infrastructure solutions through collaborative efforts with the team and third party vendors
  • Design, code, test, debug and document programs using Agile development practices
  • Make decisions in technical designs, implementation plans and identify project risks and resource requirements
  • Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
  • Recommend courses of action to maintain cost effectiveness and achieve results
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with customer and vendor


Required Qualifications:

  • 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years troubleshooting complex end-to-end architectures (including CI/CD pipeline)
  • 5+ years Linux systems experience
  • 4+ years supporting AI/ML platforms
  • 4+ years of Kubernetes / container platform experience including production support

Desired Qualifications:

  • Experience with Generative AI and Predictive AI platforms.
  • Hands-on GPU platform operations including scheduling, quota, and performance tuning.
  • Experience with OpenShift in GPU-enabled, multi-tenant environments.
  • Experience designing or operating GPU SuperPods.
  • Deep experience with observability using Grafana, Splunk, and custom telemetry pipelines.
  • Experience building AI- or agent-driven automation tooling (AIOps).
  • Hands-on experience supporting AI/ML workloads on GCP and Azure, including GPU-backed services and   managed AI infrastructure
  • Experience operating hybrid or multi-cloud AI platforms, with an understanding of cloud-native services, networking, identity, and cost optimization for Generative and Predictive AI
  • Strong monitoring of AI signals such as inference latency and GPU utilization.
  • Experience with BCP/DR, resiliency, and highly available architectures.

Job Expectations:

  • This position offers a hybrid work schedule
  • This position is not eligible for Visa sponsorship
  • Participation in a 24x7 on-call rotation

Job Location:

300 S. Brevard - Charlotte, North Carolina 28202

401 Las Colinas Blvd W Building A - Irving, Texas 75039

2600 S Price Rd - Chandler, Arizona 85286

194 Wood Avenue South - Iselin, New Jersey

333 Market St - San Francisco, California 94105

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$119,000.00 - $224,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit  for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

25 Jun 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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