BigCommerce

Lead Infrastructure Engineer

BigCommerce$110K — $186K *
US-AnywhereRemote in United States
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in infrastructure or systems engineering with production system ownership.
  • Experience managing physical hardware infrastructure remotely in hosting facilities.
  • Deep Linux systems administration expertise (Red Hat, Debian, etc.) at scale.
  • Hands-on core networking experience, including Cisco hardware and DNS.
  • Experience with enterprise storage and backup systems.
  • Proven automation skills using tools like Ansible and Puppet.
  • Proficiency in Python or similar for tooling and automation.
  • Production experience with GCP, including Compute Engine and IAM.

Responsibilities

  • Design and operate large-scale, multi-data center infrastructures for international operations.
  • Lead infrastructure automation, migrating from legacy tools to modern infrastructure as code systems.
  • Design and maintain traffic management, load balancing, and DNS at scale.
  • Build and operate monitoring and observability systems across cloud and on-prem environments.
  • Develop tooling for auditable systems administration management.
  • Create and maintain documentation for processes and policies within the infrastructure organization.

Benefits

  • Hybrid work model for candidates in Austin or Atlanta, promoting individual focus and collaboration.
  • Strong commitment to professional development and mentorship opportunities.
Full Job Description

We're looking for a Lead Infrastructure Engineer to design, build, automate, and operate infrastructure across our on-prem data centers and GCP environments. This role suits an engineer who came up through hands-on operations (racking hardware, running networks, bare metal OS installs, keeping systems online at 2am) and has since built deep expertise in automation, infrastructure as code, and public cloud. You'll set technical direction for infrastructure, mentor engineers, and own the systems that scale our global operations.

As a Commerce brand, Feedonomics is a leading product feed management platform that helps brands, retailers, and agencies list and optimize products across top ecommerce channels worldwide. Feedonomics manages everything from onboarding to ongoing feed optimization, enabling our clients to scale faster with less effort. Feedonomics has earned a strong reputation for a full-service model and powerful technology—all rooted in a commitment to excellence.

What You'll Do

  • Design and operate large scale, multi data center infrastructure supporting international operations, spanning both on-prem hardware, GCP, and AWS.

  • Lead automation of infrastructure deployment and configuration management, driving migration from legacy tooling to modern IaC (Terraform, Puppet, Ansible).

  • Design and maintain traffic management, load balancing, and DNS systems at scale.

  • Build and operate monitoring and observability systems across on-prem and cloud environments.

  • Develop tooling for managing distributed, auditable systems administration.

  • Write and maintain process, policy, and procedural documentation for the infrastructure organization.

Who You Are

  • 10+ years in infrastructure or systems engineering, including direct operational ownership of production systems.

  • Experience with all aspects of the remote management of physical hardware infrastructure colocated at hosting facilities. 

  • Deep Linux systems administration experience (Red Hat, Debian, or similar) at scale.

  • Hands on experience with core networking: Cisco hardware, DNS, load balancing, traffic management.

  • Experience with enterprise storage and backup systems.

  • Proven track record automating infrastructure with tools such as Ansible, Puppet, or similar

  • Proficiency in Python or a similar language for infrastructure tooling and automation.

  • Production experience with GCP (Compute Engine, networking, storage, IAM).

  • Demonstrated ability to lead infrastructure projects and mentor other engineers.

Preferred Qualifications

  • Experience migrating on-prem workloads to public cloud.

  • Experience with distributed monitoring/logging stacks (Grafana, Prometheus, etc).

  • Experience with container orchestration (Kubernetes, GKE).

  • Experience mentoring and leading junior engineers

Work Where You Thrive

For candidates based in the Austin or Atlanta metro area, the position follows a hybrid work model with three days per week in the office, balancing focused individual work with meaningful in-person collaboration.

#LI-REMOTE

#LI-GC1

(Pay Transparency Range: $110,000-$186,000)

Compensation Transparency


The national base salary range for this role is posted above in this job post.

Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

About BigCommerce

BigCommerce is a software company that provides a platform for online businesses to create and manage their e-commerce websites. The company was founded in 2009 and is headquartered in Austin, Texas, U.S. Its platform allows businesses to create online stores, manage their products, process payments, and handle shipping and fulfillment. The company offers a range of plans for businesses of different sizes, from small startups to large enterprises. As of 2020, the company has more than 60,000 customers in over 120 countries. BigCommerce is a privately held company and has raised over $200 million in funding.
Learn more about BigCommerce
Size
813 employees
Market Cap
$597.2 million
Industry
Net Income
-$37.5 million
Founded
2009
Revenue
$152.3 million
NASDAQ

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