General Electric Company

Lead Gulfstream Systems Support Engineer

General Electric Company$100K — $130K *
US-AnywhereRemote in United States
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in aeronautical, electrical, or mechanical engineering preferred, or equivalent experience
  • 3+ years in field support, project management, or systems engineering, or 4+ years with high school diploma/GED
  • Significant experience in aerospace or aviation products
  • Strong technical communication skills for both verbal and written formats
  • Proficiency with Microsoft Office applications, especially Excel, PowerPoint, and Outlook

Responsibilities

  • Develop expertise in power systems and test equipment prior to customer deployment
  • Troubleshoot and resolve issues related to parts returns to OEM
  • Support customers during after-hours as needed
  • Assist Product Support Engineers with defect investigations and reliability analyses
  • Manage consignment stock levels and logistics at customer locations
  • Deliver on-the-job training to customers
  • Provide status reports on integration testing and system performance, acting as the first point of escalation for issues

Benefits

  • Comprehensive health benefits including medical, dental, and vision coverage
  • Access to Health Coach and Employee Assistance Program for wellbeing support
  • Retirement savings plan with company matching and resources for planning
  • Tuition assistance and adoption assistance programs
  • Paid parental leave and disability insurance
  • Life insurance and paid time off for vacation or illness
  • Relocation assistance
Full Job Description
Job Description Summary
You will be part of a global field support team acting as technical focal and liaison for all customer and program requirements. You will develop a strong working knowledge of the assigned power products and facilitate the use of approved processes to provide integration testing and flight line support at the Customer’s locations.

Job Description

*** Position will be in SAVANNAH, Georgia.

Key Responsibilities:

  • Develop strong working knowledge of power systems and test equipment prior to deployment to customer location

  • Troubleshoot, investigate and drive resolution to determine when parts are returned to OEM

  • Ability to respond and support the customer during after hours

  • Assist Product Support Engineers (PSE) with defect investigation and use appropriate technical data to support reliability analysis and minimize unnecessary removals

  • Assist with queries relating to Aircraft and Component Maintenance Manuals

  • Manage consignment stock levels and logistics at Customer location

  • Deliver on-the-job training to the Customer

  • Provide regular reports on the status of on-site integration testing and system performance to the programme team and be the onsite first point of escalation for any issues that arise

  • Build and maintain strong long-term relationships with customer at all levels

  • Manage cost control, quality, and operations-oriented customer communications

  • Comply with import and export regulations in accordance with business and government legislation relating to data sharing, communication and technical discussions

  • Implement Operation Safety Policy Instructions, conduct field work in compliance with OSHA and applicable regulations and encourage good employee safety practices

Minimum Requirements:

  • Bachelors degree (in aeronautical, electrical engineering, or mechanical engineering preferred) from an accredited college or university and 3+ years of experience in a field support role, project management, or systems engineering (or a minimum high school diploma / GED with an additional 4+ years of experience in a field support role, project management, or systems engineering).

Desired Characteristics:

  • Ability to support the customer during off-hours

  • Significant experience in a broad base Aerospace industry or Aviation products

  • Product Knowledge – skilled in the theory and operation of defined systems, able to test and repair products and test equipment

  • Technical Communication – skilled in the presentation of technical information both verbal and written, adapting material for the target audience

  • Problem Solving – skilled/expert in analysing and identifying or proposing solutions to problems using a wide range of data and analytical tools

  • Customer Centric – skilled/expert regarding customer requirements, translating them into clear deliverables

  • Ability to manage multiple priorities and tasks simultaneously

  • Humble: respectful, receptive, agile, eager to learn

  • Transparent: shares critical information, speaks with candor, contributes constructively

  • Focused: quick learner, strategically prioritizes work, committed

  • Lean experience and training preferred

  • Strong oral and written communication skills

  • Strong interpersonal and leadership skills

  • Core competence in Microsoft Office applications, particularly Excel, Power Point and Outlook

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​

Relocation Assistance Provided: Yes

#LI-Remote - This is a remote position

About General Electric Company

GE Healthcare provides medical technology, intelligent devices, and care solutions. They offer medical imaging, information technologies, medical diagnostics, patient monitoring systems, performance improvement, drug discovery, and biopharmaceutical manufacturing technologies. GE Healthcare's mission is to improve patient care and outcomes by providing innovative healthcare solutions. Their technologies are used in hospitals, clinics, research institutions, and pharmaceutical companies worldwide to diagnose and treat various medical conditions.

General Electric Company Careers

Join the dynamic team at General Electric Company, a global leader in innovation and technology. As one of the most respected companies worldwide, we offer unparalleled job opportunities that propel your career to new heights. Work You’ll Do At General Electric Company, you’ll be part of a diverse team committed to transforming industries and improving lives through leadership in sectors such as aviation, power, renewable energy, and healthcare. Our culture thrives on innovation and leadership, fostering an environment where you can grow professionally and personally. Lead in a Unique Market Position General Electric Company stands at the forefront of digital and industrial transformation. Here, you’ll leverage your skills to solve complex challenges, drive growth, and lead projects that have a global impact. Our commitment to professional development and diversity training ensures that every team member is equipped to lead and innovate. Collaborate with Industry Experts Work alongside a global network of professionals, each bringing a wealth of knowledge and experience to our collaborative projects. General Electric Company’s culture of inclusivity and teamwork makes it a prime environment for networking and personal development. Innovative Work Join us to work on groundbreaking projects that redefine what’s possible. Our teams at General Electric Company are constantly pushing the boundaries of technology and innovation to create solutions that not only meet but exceed the needs of our customers and communities around the world. Be Part of a Great Team At General Electric Company, we understand that our employees are our greatest asset. That’s why we offer competitive benefits, extensive career advancement opportunities, and a supportive environment that values work-life balance. Our commitment to employee growth is reflected in our robust training programs and our focus on internal mobility. Future-Proof Your Career With a career at General Electric Company, your growth is limitless. Through our various training programs, internships, and leadership development initiatives, you can enhance your skills and advance your career in a direction that aligns with your professional and personal aspirations. Explore Job Opportunities and Internships Whether you’re starting your career or looking to make a significant impact in your field, General Electric Company offers a range of positions and employment opportunities that cater to your talents and ambitions. From internships that provide real-world experience to leadership roles that challenge your strategic thinking, there’s a place for you here. Stay Connected Join Our Team Search open positions that match your skills and interests. We are always on the lookout for passionate, curious, and solution-driven team players. Explore the possibilities that await you at General Electric Company. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. At General Electric Company, we’re more than a company—we’re a community. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Electric Company and become part of a team that’s reshaping the future of technology and industry. Join General Electric Company today and be a part of our journey to build a better world through essential technology and innovative solutions. Your career at General Electric Company awaits—explore, innovate, and lead with us.
Learn more about General Electric Company
Size
168,000 employees
Market Cap
$90.4 billion
Industry
Net Income
$5.7 billion
Founded
1892
5 Year Trend
-9.1%
Revenue
$79.6 billion
NASDAQ

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