Honeywell

Lead Field Service Technician

Honeywell$78K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3 years of experience in building automation/HVAC controls (RTU, AHU, Boiler, VAV systems)
  • Degree or diploma in a related field
  • Valid G license
  • Willingness to provide on-call support as needed

Responsibilities

  • Conduct preventive, corrective, and emergency maintenance for Honeywell systems
  • Troubleshoot and resolve system/process problems
  • Perform sensor verification and calibration
  • Provide critical performance reports to customers
  • Interface with customers to ensure satisfaction through effective communication
  • Participate in on-call rotation for service support

Benefits

  • Opportunity to lead and manage a Field Service team
  • Develop and implement strategies to enhance service delivery
  • Work with advanced building management, HVAC, and security systems
  • Impact customer satisfaction and organizational growth
  • Collaborate with cross-functional teams for continuous improvement initiatives
Full Job Description
Job Description

As a Lead Field Service Technician here at Honeywell, you will have the opportunity to lead and manage our Field Service team, ensuring efficient and effective service delivery to our customers. You will develop and implement strategies to optimize field service operations, driving customer satisfaction and business growth. Collaborating with cross-functional teams, you will drive continuous improvement initiatives and establish strong relationships with key stakeholders.

You will report directly to our Sr. Field Service Supervisor, and you'll work on customer sites based out of our Markham, Ontario office.

In this role, you will impact the success of our field service operations, customer satisfaction, and the growth of the organization. You will work with critical building management, HVAC and security systems with the opportunity to work on a range of commercial and government buildings, health care facilities. In this role you will help our customers to use technology to improve productivity and increase the value of services provided to our many different customers.

The primary focus is to provide continuing service support for Honeywell's Commercial Controls Building Automation HVAC systems.

Responsibilities

Key Responsibilities
  • Preventive Maintenance, Corrective Maintenance, and Emergency Support maintenance of customer's Honeywell Quality Control Systems.
  • Troubleshoot and solve system and process related problems.
  • Perform sensor verification and calibration.
  • Publish critical reporting to customers including Monthly Performance, Results Reports, Correction Action Reports.
  • Actively interface with customers at all levels. Ensures customer satisfaction through oral and written communication.
  • Ability to cover on-call rotation for sites (after hours, weekends, stat holidays)


Qualifications

YOU MUST HAVE
  • 3 years of experience in building automation / HVAC controls including but not limited to RTU, AHU, Boiler and VAV Control systems.
  • Degree / diploma in a related field.
  • Must have valid G license.
  • Should be available to provide on-call support as required.


WE VALUE
  • 3+ years of experience using Basic Windows and Microsoft Office experience.
  • Ability to work safely within the Honeywell/Customer HSE requirements.
  • Be able to work effectively both individually and with a group without need of direct supervision.
  • Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex system or process problems.
  • Design/Engineer solutions to prevent reoccurring problems as knowledge is acquired.
  • Capable of writing, reviewing, and / or editing various types of technical reports.
  • Able to conduct formal meetings with customer management personnel.
  • Capable of evaluating control effectiveness as knowledge is acquired.
  • Capable of verifying and calibrating sensors as well as possessing a working knowledge of sensor operations and correctors.
  • Knowledge of system architecture and operations as well as applicable database items needed for basic maintenance and calibration.
  • Project a positive and confident attitude focused on meeting and exceeding customer expectations.


The annual base salary range for this position is $78,000 to $95,000 in Markham, Ontario. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

About Honeywell

Honeywell Aerospace is an American company that manufactures aircraft engines, avionics, auxiliary power units (APUs), and other aviation products. The company’s product portfolio includes space equipment, turbine engines, auxiliary power units, brakes, wheels, synthetic vision, runway safety systems and other avionics. President Barack Obama awarded a Honeywell employee the National Medal of Technology for his contributions to air flight safety technology. The company also owns a number of patents related to NextGen technology, aircraft windshields, turbochargers, and more. Honeywell Aerospace was founded in 1936 and is headquartered in Phoenix, Arizona.

Honeywell Careers

Joining Honeywell offers more than just job opportunities; it's a chance to grow with a company known for leadership in innovation and diversity. As a global leader, Honeywell is where your professional journey can reach new heights through a commitment to excellence and continuous improvement.

Work You'll Do

At Honeywell, you'll be part of a team that drives digital transformation across industries. With a focus on sustainability and advanced technologies, Honeywell is not just preparing for the future; we're creating it. Our diverse and inclusive culture fuels our innovation and connects us closer to our customers and the communities in which we operate.

Innovate and Lead

Embrace the opportunity to lead in the marketplace with Honeywell's cutting-edge solutions. Our leadership in areas such as aerospace, building technologies, and performance materials allows you to engage in work that makes a difference. Honeywell is at the forefront of tackling global challenges with innovative technology that improves quality of life.

Career Growth and Opportunities

Whether you're looking for an internship, a graduate role, or a leadership position, Honeywell offers a path to career success. Honeywell's commitment to professional growth is evident in our extensive training and development programs, aimed at expanding your skills and advancing your career.

Join a Dynamic Team

Honeywell's team culture is built on collaboration and respect. With a global team of professionals, you'll network with some of the brightest minds, working together to solve complex challenges. Our commitment to diversity and inclusive growth makes Honeywell not just a great place to work, but a place where your career can thrive.

Benefits and Culture

Honeywell is dedicated to providing employees with a life-work harmony through substantial benefits, including health, education, and retirement plans, ensuring peace of mind for you and your family. Our culture promotes quick learning, flexibility, and adaptation, which are critical in our fast-evolving industries.

Explore Job Opportunities

Discover the range of career opportunities at Honeywell, from engineering to sales, and contribute to our mission of shaping the future. Our hiring process is designed to find not just the right skills but also the right fit for Honeywell's culture.

Stay Connected

Join the Honeywell team to stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Apply Now

Ready to apply? Check out the open positions on the Honeywell Careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Honeywell.

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Join Honeywell and be part of a team that is dedicated to building a smarter, safer, and more sustainable world.
Learn more about Honeywell
Size
99,000 employees
Market Cap
$143.4 billion
Industry
Net Income
$4.7 billion
Founded
1906
5 Year Trend
-2.6%
Revenue
$32.6 billion
NASDAQ

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