JetBlue Airways

Lead Engineer Cloud Automation

JetBlue Airways • $105K — $190K *
Long Island City, NY 11101In-Person
Information Technology
Less than 5 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science or related IT discipline; or equivalent experience with a High School Diploma/GED and 4 years in the field
  • 3 years of experience in a production operations environment
  • 3 years working with Amazon AWS Cloud
  • Proficiency in coding/scripting with Python, Bash, or PowerShell
  • Experience deploying and managing containerized applications
  • Strong knowledge of CI/CD and IaC automation tools
  • Excellent understanding of networking, IT infrastructure, and security principles

Responsibilities

  • Lead Cloud Automation team by planning, prioritizing, and delegating tasks
  • Write and execute Infrastructure as Code (IaC) pipelines for cloud services
  • Manage cloud governance policies and security constructs via code
  • Implement Configuration Management and GitOps using tools like Ansible and Terraform
  • Design and optimize cost-effective PaaS solutions with high availability
  • Collaborate with operational support teams for knowledge transfer and issue resolution

Benefits

  • Access to healthcare benefits
  • 401(k) plan with company match
  • Crewmember stock purchase plan
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Free space-available travel on JetBlue
Full Job Description
Position Summary

The Lead Cloud Automation Engineer serves as the primary point of contact and technical leader of the Cloud Automation team. The Lead Engineer plans, prioritizes, delegates and assigns tasks to ensure business and customer deliverables are met quickly and efficiently. He coordinates with leadership to determine goals and resolve issues; protectively reporting status, challenges, issues and constraints. The Lead Engineer monitors and adjusts priorities to balance workload and maintain team cooperation and output. The Lead Engineer reviews, critiques and edits team work products and documentation for readability, correctness and quality. The Lead engineer serves as a technical thought leader; following developments in the field, exploring products and technologies to improve infrastructure quality, compliance, time to market and cost. The Lead Engineer is responsible for designing, documenting, provisioning, and maintaining cloud infrastructure via code. The Lead Engineer prepares performance and cost-optimal cloud services to deliver infrastructure aligned with reference architecture standards, frameworks, and patterns. The Lead Engineer maintains the infrastructure and collaborates with operational teams for change management and incident response. The Lead Engineer excels when working on complex projects, is motivated to deliver results, maintains operational excellence, and models the JetBlue values of Safety, Caring, Integrity, Passion, and Fun.

Essential Responsibilities
  • Write and execute Infrastructure as Code (IaC) pipelines capable of deploying standard cloud services including Virtual Networks, Firewalls, Load Balancers, Storage Accounts, Application Program Interface (API) Management Gateways, Kubernetes clusters, Messaging bus services, Managed databases, and Virtual Machines
  • Write and execute code capable of managing Cloud governance policies, security, and cost management constructs
  • Implement and leverage Configuration Management and GitOps to maintain infrastructure leveraging Ansible, Salt, and Terraform
  • Plan and build Cost effective Platform as a Service (PaaS) solutions including provisions for high availability and disaster recovery
  • Code and deploy infrastructure leveraging Availability Zones/Availability Sets
  • Create and maintain infrastructure documentation and operational procedures using tools such as Confluence and Lucidchart
  • Collaborate and provide knowledge transfer to operational support teams and colleagues
  • Create monitor alerts and remediation workflows
  • Build auto-remediation capabilities using automation frameworks and serverless functions
  • Implement autoscaling features, container management policies, and specify virtual hardware to optimize for low cost and high application performance
  • Monitor, operate, maintain, and improve cloud environment based on operational metrics, Service Level Agreements (SLAs), and best practices
  • Other duties as assigned

Minimum Experience and Qualifications
  • Bachelor's Degree in Computer Science or related IT discipline; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
  • Three (3) years of experience in a production operations environment
  • Three (3) years of experience in Amazon AWS Cloud production environment
  • Three (3) years of experience coding and scripting in one of the following: Python, Bash, PowerShell
  • Three (3) years of experience deploying and operating containerized applications
  • Experience deploying scaling, and administering production Kubernetes clusters - Azure Kubernetes Service (AKS) preferred
  • Excellent knowledge of Continuous Integration (CI)/Continuous Delivery (CD) and Infrastructure as Code (IaC) automation tools
  • Proficient in IT Infrastructure, networking concepts, IT security, server engineering, virtualization, data center tools, processes, and modern event-driven application architecture
  • Strong understanding of DR (Disaster Recovery) and HA (highly availability) solutions and their use
  • Available for overnight travel (up to 10%)
  • In possession of valid travel documents with the ability to travel in and out of the United States
  • Able to work flexible hours and be available for emergency responses on short notice
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications
  • Four (4) years of experience working as a Linux Systems Administrator or Windows System Administrator
  • Four (4) years using a Configuration Management platform: Ansible, Chef, Puppet, Salt
  • Experience designing and building critical production solutions which are: implemented as code, fully automated, auto-scaled, fully instrumented, and monitored
  • Experience with AWS Connect CCaaS, AWS Lambda compute, AWS Lex, AWS Contact Lens
  • Experience designing monitoring and alerting strategies, backup, and disaster recovery
  • Experience operating and leveraging hyperconverged computing platforms such as Nutanix and VxRail
  • Experience with industry frameworks and methodologies: ITIL/Agile/Scrum/DevOps/SRE

Crewmember Expectations:
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy, and behavioral standards
  • Identify safety and/or security concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position

Equipment:
  • Computer and other office equipment

Work Environment:
  • Traditional office environment

Physical Effort:
  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:
  • The base pay range for this position is between $105,600.00 and $190,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Aerospace & Defense
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ
JBLU
* Ladders Estimates

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