About this role:

The Integrated Agent Desktop (IAD) product is modernizing how customer facing employees serve our customers, designed to simplify how bankers, tellers, and customer service agents access systems, authenticate customers, and complete servicing workflows.

An integral part of this IAD product portfolio includes the Banker Profile application, a critical employee tool that enables managers and groups to manage their direct reports' authorities as prescribed by their respective lines of business processes. Key data maintained in this application is team member information, authority limits, certifications, assigned portfolios and contact information for 30+ enterprise groups.

The L1 Product Owner is responsible for owning and managing the daytoday delivery execution for one to two agile delivery teams. This role ensures that team backlogs are welldefined, prioritized, and ready for delivery, and that completed work meets defined acceptance criteria, quality standards, and control requirements.

The L1 Product Owner serves as the teamlevel business authority, enabling predictable delivery while balancing business outcomes, technical dependencies, risk considerations, and regulatory requirements.

In this role, you will:

• Lead the development and execution of complex digital business plans, programs, and initiatives with enterprisewide impact, incorporating Agile delivery practices such as backlog readiness, stakeholder alignment, and measurable delivery outcomes.
• Act as a key participant in largescale planning efforts, partnering across product, technology, UX, and operations to support integrated delivery, dependency management, and aligned sequencing of work.
• Review and analyze complex digital strategy related to product, functionality, and experience areas, translating strategic intent into clear priorities, delivery plans, and actionable backlog items.
• Influence digital strategy for the business line through indepth evaluation of multiple factors, including emerging technologies, user feedback, delivery insights, and unprecedented or intangible considerations.
• Make informed decisions impacting digital strategy for product, functionality, and experience areas, applying strong understanding of business objectives, policies, procedures, compliance requirements, and risk considerations throughout execution.
• Lead and guide a broad team of digital professionals to meet deliverables and drive new initiatives, serving as a key decision maker during Agile execution, supporting delivery ceremonies, leveraging approved GenAI tools, and collaborating with peers and senior leaders to achieve shared goals.
• Support L2 product area in alignment with L3 product line and leadership priorities, including when they change.
• Clear, leadership-ready communication style, with ability to connect delivery to outcomes with concise narratives.

• Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact

• Act as key participant in large-scale planning

• Review and analyze complex digital strategy for product/functionality/experience area

• Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors

• Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements

• Lead a broad team of digital professionals to meet deliverables and drive new initiatives

• Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals

• Potentially lead projects, teams or serve as a peer mentor

Required Qualifications:

• 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of experience as a product manager or product owner
• 5+ years of experience as part of an agile delivery team

Desired Qualifications:

• Branch banking experience
• Deep experience operating in Agile delivery environments, with strong ownership of backlog management, prioritization, sequencing, and maintaining delivery readiness aligned to product objectives.
• Demonstrated expertise in Agile planning and refinement practices, including leading backlog refinement sessions, ensuring Definition of Ready standards, and supporting predictable sprint execution.
• Strong capability in writing and refining user stories and acceptance criteria, partnering closely with analysts and delivery teams to ensure clarity, testability, and alignment with business outcomes.
• Handson delivery leadership within Scrum or Agile teams, acting as the primary business decision maker during sprint planning, execution, reviews, and retrospectives.
• Proven experience coordinating across Agile teams and stakeholders, actively managing dependencies, sequencing, and crossteam alignment to support integrated delivery.
• Working knowledge of Agile quality, risk, and control expectations, including UAT participation, defect prioritization, and adherence to governance, regulatory, and audit requirements.
• Comfort leveraging modern, AIenabled Agile ways of working, using approved tools to improve backlog quality, story definition, and delivery efficiency while communicating clearly with business and technology partners.
• Clear, leadership-ready communication style, with ability to connect delivery to outcomes with concise narratives.

Job Expectations:

• Visa sponsorship is not available for this position
• Ability to work onsite at the one of the posted locations

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Posting End Date:

*Job posting may come down early due to volume of applicants.