Wells Fargo

Lead Digital Product Manager, AI Platform & Services

Wells Fargo$119K — $206K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of digital product management experience or equivalent work experience
  • Experience leading AI, workflow, or enterprise platform products
  • Demonstrated success with platform strategy and measuring business value
  • Experience building products for internal developers and application teams
  • Technical fluency in APIs and platform architecture
  • Experience influencing senior stakeholders in a matrixed organization

Responsibilities

  • Lead vision, strategy, and roadmap for AI platform and Pega services
  • Partner with application teams to identify and translate high-value opportunities
  • Convert customer feedback into reusable APIs and platform capabilities
  • Understand application team roadmaps to anticipate shared capabilities
  • Manage the platform backlog balancing emerging capabilities and technical debt
  • Establish service catalog for easy discovery and adoption of platform capabilities
  • Define standards and rules for platform engagement and governance
  • Measure success through adoption rates and customer outcomes

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance and critical illness insurance
  • Parental leave
  • Tuition reimbursement
  • Commuter benefits
  • Adoption reimbursement
Full Job Description

About this role

Wells Fargo is seeking a Lead Digital Product Manager to own the vision, strategy, and roadmap for reusable AI platform and Pega services supporting a portfolio of business applications. This role will treat shared capabilities as products, partnering with application product managers, business teams, strategy leaders, and technology partners to identify high-value opportunities and translate recurring needs into scalable platform solutions.

The Lead Digital Product Manager will define how product teams discover, consume, and adopt shared services while balancing emerging capabilities with platform health, scalability, technical debt, and lifecycle priorities. The role will establish platform standards and governance, lead complex prioritization decisions, and measure success through adoption, reuse, reliability, customer outcomes, realized business value, and improvements in application-team velocity.

In this role, you will

  • Lead the vision, strategy, roadmap, and prioritized backlog for reusable AI platform and Pega services that accelerate and scale business value across the product portfolio

  • Partner with application product managers, business teams, and strategy leaders to identify high-value opportunities and translate them into scalable, production-ready solutions

  • Convert insights and recurring needs from feedback channels into reusable APIs, orchestration patterns, and platform capabilities

  • Serve as the primary product partner for application teams, understanding their roadmaps and anticipating shared capabilities that reduce duplication and improve delivery speed

  • Manage the Pega and horizontal platform backlog, balancing emerging capabilities with platform health, scalability, technical debt, and lifecycle priorities

  • Establish a clear service catalog and consumption model that enables product teams to discover, adopt, and support available platform capabilities

  • Define platform standards and rules of engagement, including API standards, integration patterns, onboarding requirements, governance expectations, and support models

  • Measure platform success through adoption, reuse, reliability, customer outcomes, realized business value, and improvements in application-team velocity

  • Lead complex product decisions and ensure capabilities are delivered in accordance with applicable risk, control, security, data, regulatory, and policy requirements

Required Qualifications

  • 5+ years of digital product management experience, or equivalent work experience, training, military experience, or education.

Desired Qualifications

  • Experience leading AI, workflow, or enterprise platform products that support multiple applications, product teams, or business units

  • Demonstrated success defining platform strategy, roadmaps, service offerings, and adoption models that increased reuse and generated measurable customer or business value

  • Experience building products for internal developers, application teams, technical users, or other product teams, with a strong understanding of developer and platform customer needs

  • Technical fluency in APIs, integrations, data services, orchestration, platform architecture, scalability, reliability, and product lifecycle considerations

  • Experience translating recurring customer and implementation needs into reusable platform capabilities while managing the appropriate boundaries between shared services and application-specific requirements

  • Experience influencing senior stakeholders and leading complex product decisions across business, product, engineering, architecture, data, risk, security, and control functions in a matrixed organization

Job Expectations:

  • This position is NOT eligible for Visa sponsorship.

  • Ability to work on site in a hybrid role.

  • Fully remote work locations are not available for this role. If you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$119,000.00 - $206,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visitfor an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

13 Sep 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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