AT&T

Lead, Digital Customer Growth

AT&T$128K — $215K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in SEO or digital marketing.
  • Strong grasp of technical and on-page SEO principles.
  • Proficiency with enterprise SEO and analytics platforms.
  • Excellent analytical skills for data-driven insights.
  • Ability to translate complex SEO data into actionable recommendations.
  • Experience collaborating with cross-functional teams.
  • Strong communication skills for explaining technical concepts.

Responsibilities

  • Develop and execute comprehensive SEO and AI strategies.
  • Manage SEO performance for specific products and customer journeys.
  • Conduct research to uncover new growth opportunities.
  • Translate customer behaviors into actionable content strategies.
  • Perform technical SEO analyses on site elements and architecture.
  • Collaborate with developers and product teams on technical requirements.
  • Monitor and report on organic search performance trends.

Benefits

  • Comprehensive Medical/Dental/Vision coverage.
  • 401(k) with company match.
  • Tuition reimbursement program for ongoing education.
  • Generous paid time off including vacation and holidays.
  • Paid parental and caregiver leave.
  • Adoption reimbursement assistance.
  • Short and long-term disability benefits.
  • Life and accidental death insurance coverage.
  • Employee discounts on AT&T products and services.
Full Job Description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

As an SEO & AEO/GEO Manager supporting AT&T Business, you will help shape how prospective business customers discover, understand, and engage with AT&T across traditional search engines and emerging AI-driven discovery experiences.

You will own and advance SEO strategies across key areas of the AT&T Business digital ecosystem, using search data, technical analysis, competitive intelligence, and customer behavior to identify opportunities for growth. This role requires someone who can move comfortably between strategy and execution. A great candidate will feel at home developing recommendations, digging into data, diagnosing technical issues, building business cases, and collaborating with partners to bring improvements to market.

You will work within a cross-functional environment and serve as a trusted search expert for marketing, product, technology, content, analytics, and leadership teams.

Key Responsibilities

  • Develop and execute SEO (and emerging AI) strategies designed to increase qualified organic visibility, traffic, engagement, and business outcomes across AT&T Business digital properties.
  • Own SEO & AEO/GEO performance for assigned products, customer journeys, content areas, or business priorities.
  • Conduct keyword, topic, audience, competitive, and search landscape research to identify new growth opportunities.
  • Translate search demand and customer behavior into actionable recommendations for content, product, UX, and digital experiences.
  • Perform technical SEO analysis across areas such as crawling, indexing, rendering, site architecture, internal linking, structured data, canonicalization, redirects, XML sitemaps, page performance, and JavaScript-driven experiences.
  • Partner with developers, product managers, and technology teams to define requirements, troubleshoot issues, prioritize technical improvements, and validate implementations.
  • Develop and optimize content strategies based on search intent, customer needs, competitive gaps, and business priorities.
  • Partner with content and marketing teams to improve existing experiences and identify opportunities for new content.
  • Monitor organic search performance and communicate trends, opportunities, risks, and recommended actions to stakeholders.
  • Develop reporting and analysis that connect SEO performance to meaningful customer and business outcomes.
  • Evaluate the impact of algorithm changes, SERP evolution, competitor activity, and changes in customer search behavior.
  • Help advance AT&T's approach to emerging AI-powered search and answer experiences, including generative search, answer engines, AI assistants, and citation-based discovery.
  • Identify opportunities to improve how AT&T Business information is understood, surfaced, and represented across both traditional and AI-powered search environments.
  • Collaborate across marketing, analytics, product, UX, technology, development, communications, and other teams to embed search best practices into digital planning and execution.
  • Manage multiple initiatives simultaneously, balancing near-term performance opportunities with longer-term strategic priorities.
  • Serve as an SEO subject-matter expert and advocate for organic search throughout the organization.

Qualifications

Required:

  • 5+ years of professional experience in SEO, organic search, digital marketing, or a closely related field.
  • Strong understanding of technical SEO, on-page SEO, content optimization, keyword research, search intent, and competitive analysis.
  • Experience using enterprise SEO, analytics, webmaster, or search intelligence platforms.
  • Strong analytical skills with the ability to translate complex data into clear insights and recommendations.
  • Demonstrated ability to diagnose SEO opportunities and develop actionable solutions.
  • Experience working with cross-functional partners such as developers, product managers, content teams, UX teams, analytics teams, and marketers.
  • Strong written and verbal communication skills, including the ability to explain technical or analytical concepts to non-technical audiences.
  • Ability to independently manage multiple priorities and drive initiatives from analysis through implementation and measurement.

Preferred:

  • Experience supporting SEO for a large enterprise, complex website, B2B organization, telecommunications company, technology company, or similarly sophisticated digital environment.
  • Experience with platforms such as Google Search Console, Bing Webmaster Tools, Adobe Analytics, Ahrefs, SEMrush, BrightEdge, Botify, Screaming Frog, or comparable tools.
  • Working knowledge of HTML, CSS, JavaScript, structured data, modern web frameworks, and web development principles.
  • Experience working with large-scale websites, complex information architectures, migrations, redesigns, or enterprise content management systems.
  • Experience developing dashboards, measurement frameworks, forecasts, or business cases for organic search initiatives.
  • Familiarity with emerging search experiences, generative AI, Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), large language models, and AI-driven discovery.
  • Experience using automation, data analysis, or AI tools to accelerate SEO research, analysis, or execution.
  • B2B marketing or lead-generation experience.

What Success Looks Like

Success in this role means more than improving rankings. You will help AT&T Business build durable organic visibility by making our digital experiences easier for customers, search engines, and emerging AI platforms to discover, understand, and trust.

You will uncover opportunities others miss, translate them into clear business priorities, build alignment across teams, and help turn those opportunities into measurable results.

Our Lead Digital Customer Growth jobs earn between $128,400.00 - $215,800.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia, Bothell, Washington, Dallas, Texas, El Segundo, California

Salary Range:

$128,400.00 - $215,800.00

About AT&T

Cricket Wireless is a U.S.-based company that offers prepaid wireless voice, text, and data services. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Currently, it operates as a subsidiary of AT&T Inc.

AT&T Careers

Joining AT&T means becoming part of a global team known for driving innovation and leading the telecommunications industry. It's an opportunity to grow your career at one of the most diverse and resource-rich companies in the world. Work You'll Do At AT&T, we're not just about phone lines and data plans. We're about connecting people and fostering relationships. As a member of our team, you'll help deliver cutting-edge solutions across various sectors, ensuring that our services are not only available but also transformative. Lead with Innovation Embrace a role at AT&T where technology meets creativity. Our professionals lead the market in developing and deploying technology solutions that transform how people communicate and do business. We are pioneers in creating new paths for technology, with a focus on sustainable and responsible innovation. Join a Diverse and Inclusive Team AT&T is committed to diversity and inclusion, ensuring that all employees can thrive. We are proud to offer diversity training and leadership programs that empower our team members to grow professionally and personally. Our culture is one of inclusivity, where every voice is heard and valued. Explore Job Opportunities Whether you're looking for an entry-level position or a more senior role, AT&T offers a range of job opportunities across various fields. From engineering to marketing, our team is composed of skilled professionals who are leaders in their respective areas. Internship Programs Kickstart your career with an AT&T internship. Gain hands-on experience, work on real projects, and learn from leaders in the industry. Our internships provide a robust platform for learning and growth, helping you build skills that are crucial for future success. Benefits and Growth AT&T is dedicated to the growth and development of its employees. We offer comprehensive benefits, including health care, retirement plans, and continuous professional development opportunities. With resources like career coaching and resume workshops, we support your journey every step of the way. Networking and Professional Development Expand your professional network within AT&T through various networking events, mentorship opportunities, and collaborative projects. Our focus on career development is designed to help you reach your professional goals, enhancing your skills and preparing you for leadership roles. Stay Connected Join Our Team Discover the career you've always wanted by exploring the open positions at AT&T. We are constantly on the lookout for passionate, innovative, and driven individuals to join our team. Check out our current job listings and find where your skills and interests align with our needs. Keep Up to Date Stay informed with the latest career tips, company news, and industry insights—all from the professionals who are part of our team. AT&T is a place where you can make an impact, leading the way in the telecommunications industry. Job Alert Emails Customize your experience by signing up for job alerts that match your career preferences. Stay ahead of the curve and be the first to know about exciting and rewarding opportunities at AT&T. At AT&T, your career is poised for success, equipped with the right tools, culture, and team to make it happen. Join us and be part of a company that values innovation, leadership, and a diverse workforce.
Learn more about AT&T
Size
203,000 employees
Market Cap
$131.2 billion
Industry
Net Income
-$5.1 billion
Founded
1983
5 Year Trend
+0.6%
Revenue
$171.7 billion
NASDAQ

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