Alkami Technology

Lead, Deal Desk Analyst

Alkami Technology$98K — $123K *
US-AnywhereRemote in United States
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in deal desk or sales operations, preferably in a growing SaaS company; FinTech experience is a plus.
  • Bachelor's degree in Finance, Business, Economics or equivalent experience is preferred.
  • Advanced knowledge of deal structuring and pricing strategies, including enterprise licensing agreements (ELAs).
  • Expertise in Salesforce CPQ and similar tools for deal management.
  • Understanding of revenue recognition principles, particularly ASC 606, and ability to identify related risks.
  • Strong communication skills to engage constructively with senior sales stakeholders.
  • Ability to manage stakeholders effectively and influence cross-functional teams.

Responsibilities

  • Lead complex, high-value deal structuring and approval processes.
  • Mentor junior team members through guidance and deal reviews.
  • Act as the main contact for enterprise accounts needing customized pricing and contracts.
  • Refine deal desk workflows and create supportive playbooks with the director.
  • Collaborate with legal on contract negotiations and manage escalations effectively.
  • Assess deal economics, including margin implications and payment terms.
  • Maintain the deal approval matrix to ensure alignment with business growth.

Benefits

  • Remote-first work environment promoting flexibility.
  • Unlimited paid time off to support work-life balance.
  • 401(k) plan with employer match for future savings.
  • Inclusive and diverse company culture with a focus on employee well-being.
Full Job Description
The Lead Deal Desk Analyst operates as an advanced deal desk professional with broad ownership of complex deal structuring, pricing strategy, and quote-to-cash process optimization. This role applies deep expertise in deal analysis, contract workflows, and system capabilities to drive efficiency, scalability, and accuracy across the deal lifecycle. The Lead Deal Desk Analyst partners closely with Sales, Finance, Legal, and RevOps to influence deal outcomes, remove process bottlenecks, and enhance deal velocity. This position requires strong independent judgment, cross-functional influence, and accountability for improving both individual deal quality and overall process effectiveness.
Key Responsibilities & Duties:

  • Lead the review, structuring, and approval coordination of the most complex, high-value, and non-standard deals in the pipeline.
  • Serve as an informal team lead - providing guidance, deal reviews, and day-to-day mentorship to IC1 and IC2 team members.
  • Act as the primary point of contact for enterprise and strategic accounts requiring bespoke pricing, contract structures, or commercial terms.
  • Develop and refine internal deal desk processes, playbooks, and templates in partnership with the Director.
  • Collaborate with Legal to navigate complex contract negotiations, redlines, and non-standard terms; escalate appropriately.
  • Evaluate deal economics including margin impact, payment terms, multi-year discounting, and revenue recognition implications.
  • Maintain and improve the deal approval matrix, ensuring governance keeps pace with business growth and product expansion.
  • Partner with Finance on forecasting, period-end deal management, and ensuring deal closure timelines align with revenue targets.
  • Represent the Deal Desk in cross-functional initiatives including new product launches, pricing changes, and go-to-market updates.
  • Identify and flag systemic deal quality issues or policy gaps and propose solutions.


Qualifications:
  • 6+ years of experience in deal desk, sales operations, finance, or comparable roles in a rapidly growing SaaS company. FinTech experience helpful.
  • Bachelor's degree in Finance, Business, Economics, or related field preferred or equivalent work experience
  • Advanced knowledge of deal structuring, pricing strategies, ELA's and contract processes
  • Expertise in Salesforce CPQ and related tools
  • Solid grasp of revenue recognition principles and ability to flag ASC 606 risk in deal structures.
  • Natural communicator who can credibly engage with and push back on senior Sales stakeholders.
  • Strong understanding of quote-to-cash lifecycle and dependencies
  • Effective stakeholder management and cross-functional influence skills
  • Ability to operate independently in complex and ambiguous environments
  • Strong problem-solving skills with sound business judgment


Desired Skills:
  • Experience in SaaS or FinTech, or other high growth environments
  • Demonstrated ability to mentor peers and lead by example in a team environment.
  • Familiarity with revenue recognition and financial implications of deal structures
  • Experience with automation or workflow optimization tools
  • Experience leading cross-functional initiatives or system implementations
The salary range for this position is: $98,000 - $123,000

Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

#LI-REMOTE

About Alkami Technology

Alkami Technology is a provider of cloud-based digital banking solutions for banks and credit unions. The company was founded in 2009 and is headquartered in Plano, Texas. Alkami's platform offers a range of features, including online and mobile banking, bill pay, personal finance management, and more. The company's solutions are designed to help financial institutions improve customer engagement, increase efficiency, and reduce costs. Alkami has received numerous awards and recognition for its innovative technology and growth, including being named to the Inc. 5000 list of fastest-growing private companies in America.
Learn more about Alkami Technology
Size
500 employees
Market Cap
$1.2 billion
Industry
Founded
2009
NASDAQ

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