TIAA

Lead Consultant, WM Technology Enablement

TIAA$95K — $140K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Business Management, Wealth Financial Services, or Project Management required.
  • 3+ years writing functional business requirements.
  • 3+ years of hands-on Salesforce experience.
  • Experience acting as a liaison between business units.
  • University degree preferred.

Responsibilities

  • Partner with stakeholders to design Salesforce-based technology solutions.
  • Apply analytical methodologies to evaluate and improve business processes.
  • Lead the end-to-end solution delivery and ensure platform integration.
  • Build and maintain relationships with senior leaders and technology partners.
  • Mentor team members and foster a culture of continuous learning.

Benefits

  • Opportunities for professional development and mentorship.
  • Access to the latest Salesforce technologies and innovations.
  • Collaborative work environment with cross-functional teams.
  • Engagement in strategic decision-making processes.
  • Potential participation in incentive programs tied to performance.
Full Job Description
We are seeking a Lead Consultant to join our Wealth Management Technology Enablement team. This critical role requires a strategic thinker who combines deep Salesforce expertise with superior analytical capabilities to drive technology solutions that enable our wealth management business. The ideal candidate will serve as a bridge between business strategy and technical execution, translating complex requirements into scalable, innovative solutions.

Key Responsibilities and Duties
  • Strategic Technology Leadership Partner with wealth management stakeholders to understand business objectives and translate them into effective Salesforce-based technology solutions. Lead the design, implementation, and optimization of platforms that enhance advisor productivity, improve client experiences, and drive operational efficiency. Serve as the subject matter expert on Salesforce capabilities within the wealth management context, staying current on platform innovations and industry best practices.
  • Advanced Analytics & Problem Solving Apply rigorous analytical methodologies to evaluate business processes, identify improvement opportunities, and quantify the impact of technology initiatives. Develop data-driven insights that inform strategic decisions and prioritize technology investments. Create sophisticated models and frameworks to assess solution feasibility, ROI, and risk across complex, multi-stakeholder environments.
  • Solution Design & Delivery Lead end-to-end solution delivery from requirements gathering through implementation and adoption. Design scalable architectures that integrate Salesforce with existing wealth management systems and workflows. Collaborate with development teams, architects, and vendors to ensure solutions meet functional requirements while adhering to enterprise standards for security, compliance, and performance.
  • Stakeholder Management & Influence Build and maintain trusted relationships with senior business leaders, technology partners, and cross-functional teams. Communicate complex technical concepts in accessible business language. Facilitate workshops, present recommendations to leadership, and drive consensus across diverse stakeholder groups with competing priorities.
  • Team Development & Knowledge Sharing Mentor team members on Salesforce capabilities, analytical techniques, and consulting best practices. Foster a culture of continuous learning and innovation. Contribute to the development of team standards, methodologies, and reusable assets that accelerate future delivery.


Educational Requirements
  • University (Degree) Preferred

Work Experience
  • 5+ Years Required; 7+ Years Preferred

Physical Requirements
  • Physical Requirements: Sedentary Work


Career Level
8IC

Required Skills:
  • 5 or more years of experience in Business Management, Wealth Financial Services, or Project Management.
  • 3 or more years of experience with writing functional business requirements.
  • 3 or more years of experience with Salesforce.
  • Experience working as a liaison between business groups.


Preferred Skills:
  • Salesforce Platform Administration Certificate or willingness to obtain it within 12 months.
  • Experience with Power BI, Tableau, and Excel.
  • Experience working with Technology teams.
  • User Acceptance Testing experience.


Related Skills

Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail-Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking

Anticipated Posting End Date:
2026-06-30

Base Pay Range: $95,100/yr - $140,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

About TIAA

TIAA is a financial services company that specializes in providing retirement plans, IRAs, mutual funds, and life insurance. The company is dedicated to helping those who teach, heal, and serve to achieve financial well-being. TIAA was founded in 1918 and headquartered in New York, United States.

TIAA Careers

Joining TIAA presents an unparalleled opportunity to become part of a team that prides itself on fostering a culture of growth, innovation, and leadership in the financial services industry. As a company deeply committed to the professional development and well-being of its employees, TIAA is where your career aspirations can take flight.

Work You’ll Do

At TIAA, we are dedicated to providing our employees with meaningful job opportunities that offer both challenges and rewards. We believe in nurturing the skills and talents of our team members through diverse career paths, leadership development programs, and continuous learning opportunities.

Explore Our Team

Become a part of a workforce that is as diverse as the clients we serve. At TIAA, we understand that unique perspectives lead to innovative ideas and better decision-making. Our inclusive culture supports diversity training, ensuring all team members can thrive.

Innovate with Us

TIAA is at the forefront of financial innovation. We encourage our employees to lead the way in developing new strategies and solutions that continue to redefine the industry. Our collaborative environment supports your ideas and fosters creativity at every level.

Grow Your Career

Whether you are looking for your first internship or a seasoned professional position, TIAA offers a range of employment opportunities to help you realize your potential. Take advantage of our comprehensive benefits package, competitive salaries, and programs designed to support your career growth.

Networking and Professional Development

Networking at TIAA goes beyond connecting with colleagues; it involves engaging with industry leaders and participating in high-impact mentoring programs. Our commitment to professional growth is evident through our robust training and development courses tailored to enhance your career journey.

Join Our Hiring Process

Embark on your career with TIAA through a straightforward hiring process. Start by exploring open positions that match your skills and interests on our Jobs page. Submit your resume, prepare for your interview, and let your journey of professional fulfillment begin.

Stay Connected

Keep up to date with the latest from TIAA Careers by signing up for job alert emails that provide insights into new positions and career opportunities. Our careers blog offers tips, industry-leading insights, and insider perspectives to help you stay ahead in your career.

TIAA: Empowering Professional Futures

At TIAA, we are not just offering jobs; we are building futures. We invite you to join our team and experience a career where your growth is our priority, and your potential is limitless.

Search TIAA Jobs

Discover the opportunities waiting for you at TIAA. Search for open positions that align with your career goals and apply today. Let’s innovate, lead, and grow together. [SEARCH TIAA JOBS] [READ CAREERS BLOG]
Learn more about TIAA
Size
17,000 employees
Industry

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