Insurity

Lead Business Analyst - Customer Integrations

Insurity$110K — $130K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years industry experience
  • 8 years' business analysis experience
  • Bachelor's degree in related field or equivalent work experience
  • Experience in customer-facing consulting, professional services, or solution delivery
  • Detail-oriented and organized
  • Ability to handle multiple priorities and tasks
  • Active listener who can collaborate and work autonomously

Responsibilities

  • Lead customer requirements gathering for complex projects
  • Manage end-to-end integration projects working with stakeholders
  • Draft and document detailed business and functional specifications
  • Create customer-facing documentation for software solutions
  • Coordinate and support User Acceptance Testing and training
  • Act as a consultant advising customers
  • Mentor and coach junior analysts

Benefits

  • Flexible work environment options (remote, hybrid, or in-office)
  • Open PTO Policy allowing for flexible time off
  • Health coverage and employer-matched retirement savings starting on day one
  • Comprehensive onboarding program to ensure quick success
  • Opportunities for internal promotions (25% of roles filled internally)
  • Mentorship program connecting you with experienced leaders
  • Access to LinkedIn Learning and Kaplan for ongoing development
  • Discounted tuition for you and your family with partner university
  • Employee Referral Bonus for bringing new talent to the company
Full Job Description
Insurity's Next Lead Business Analyst

The Lead Business Analyst will partner with cross-functional teams to lead requirements discovery and system design for complex customer implementations. This role will own the development of clear business and functional specifications, support configuration and testing (including UAT), and act as a trusted advisor to clients and project teams. The Lead Business Analyst will also mentor other analysts and contribute to pre-sales efforts and the continuous improvement of Business Analysis practices.

What Our Lead Business Analyst Will Do
  • Lead customer requirements gathering process for large and complex efforts
  • Lead end-to-end integration projects from the business side, partnering with customers, their clients, and internal teams
  • Develop, analyze, and document requirements, including business, functional and non functional
  • Develop customer focused documentation for software solutions (e.g. Wireframes, Use Cases, business rules, etc.)
  • Perform and lead expert services with stakeholders or system integration partners on engagements
  • Plan, perform, and support testing efforts and including the coordination of User Acceptance Testing and training
  • Act as customer advisor and consultant
  • Lead and perform the estimation of work
  • Lead system design and configuration activities
  • Assist business development team with pre-sales activities and RFPs
  • Act as Subject Matter Expert in more than one area
  • Provide leadership, coaching, and mentorship to team members
  • Aide in the reinforcement of Business Analysis methodologies across the team
  • Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.

Who We're Looking For
  • Time management including work planning, prioritization, and organization
  • Experience in a customer-facing consulting, professional services, or solution delivery
  • Experience supporting end-to-end integration projects from requirements through go-live
  • Ability to handle multiple priorities or tasks
  • Self-starter and quick learner
  • Detail-oriented
  • Active listener
  • Ability to collaborate and work autonomously
  • Flexible and adaptable
  • Process analysis, design, and management
  • Change management
  • Coaching, training, and mentoring
  • Ability to articulately present information
  • Meeting facilitation and management
  • 4+ years industry experience
  • 8 years' business analysis experience
  • Bachelor's degree in related field or equivalent work experience
  • Travel 0% - 50%

What's In It For U

Work Where You Thrive
Find the work environment that supports your best-whether that's remote, in-office, or hybrid-depending on your role and location. Our Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative.

Take Time When You Need It
We trust our team to manage their time with our Open PTO Policy, empowering you to recharge when it matters most.

Benefits That Start on Day One
Enjoy comprehensive health coverage and employer-matched retirement savings right from your first day-because we know how important these are to you.

Living Our Values Every Day
Our core values are more than words on a wall-they guide how we hire, grow, and retain the very best talent.

Award-Winning Onboarding
From your first day to your first anniversary, our onboarding program is designed to set you up for success and help you make an immediate impact.

Grow Your Career from Within
We believe in promoting from within. In fact, over 25% of our open roles are filled by internal candidates.

Mentorship That Matters
Our mentorship program connects you with experienced leaders who are committed to helping you grow both personally and professionally.

Insurity Podcasts
Explore podcasts from our Learning & Development team for deeper insight into Insurity products, company innovation, and the business as a whole.

Keep Learning, Always
Fuel your growth with full access to LinkedIn Learning and Kaplan-because continuous development is key to success.

Invest in Your Future-And Your Family's
Through our partnership with the University of Arizona Global Campus, you and your family can access discounted tuition and pursue educational goals affordably.

Earn When You Refer
Love where you work? Invite others to join us! Our Employee Referral Bonus program rewards you for bringing great people on board.

We have five Core Values at Insurity; one of which is to Act with Integrity. Providing pay transparency helps you make the best decision for you. We continuously analyze and update our salary ranges for our roles according to market trends to not only ensure our employees are paid fairly, but also help close gender, race, and disability wage gaps. Along with the benefits listed above, the career level salary range for this role is $XX XXX to $XXX XXX. We share a career level salary as a guideline; however, actual salary may vary based on your experience and qualifications. If your application advances, your recruiter will review these details with you during a video interview.

#LI-Remote

About Insurity

Insurity is a software solutions provider that specializes in the insurance industry. The company was founded in 1985 and is headquartered in New Haven, Connecticut. Insurity offers a range of software solutions, including policy administration, claims management, and billing. These solutions are used by insurance carriers, brokers, and agents to manage their operations and improve customer service. Insurity also provides consulting and implementation services to help customers get the most out of their software. In addition to its headquarters in New Haven, Insurity has offices in Texas, California, and Canada.
Learn more about Insurity
Size
1,000 employees
Industry
Founded
1985

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