Overview

PenFed is hiring a (Hybrid) Lead Analyst, Mortgage Business Controls at our Irving, Texas Service Center. The primary purpose of this job is to support adherence to regulatory, audit, and quality requirements of the Mortgage business units within defined business goals. This position will be supporting the business "First line of Defense". This position may manage one or more of the related essential controls functions including key areas.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Monitor adherence to mortgage regulations including Federal and State as well as NCUA, CFPB regulations, and secondary marketing requirements.
• Collaborate with business areas and Three Lines of Defense with identifying issues, developing action plans, and executing action plans from issues that surface within internal or external audits.
• Provide support with third party investor reviews, audits and set up within systems.
• Assist with responses to audits from internal or external auditors. Facilitate action plan development related to audits from internal and external auditors.
• Provide system and operations recommendations related to business controls to promote continuous improvement of audit and compliance posture within mortgage business.
• Engage with Compliance and other departments within the credit union to deliver on action plans and requests.
• Provide support and integration of updates to Mortgage related policies and procedures and establish change management processes to keep policies and procedures current.
• Monitor quality of business areas through vendors, quality assurance routines and control reporting to identify risk trends and opportunities.
• Coordinate with business area, vendor management and vendors to monitor quality oversight of servicing vendors
• Engage in disaster planning updates, testing and responsiveness for the mortgage business
• Engage in testing coordination support and maintain updates for Business Continuity activities.
• Maintain expert knowledge of mortgage industry and recommends changes to benefit the credit union, members and staff.
• Monitor and tracking business process controls for mitigation of risks outside of risk appetite for the business
• Actively engage in continual departmental process improvement.
• Establish and maintain expert knowledge of key business processes within the assigned mortgage business unit.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's Degree in Business or a related field is required.
• Minimum of five (5) years of progressively responsible experience in mortgages controls, risk or audit is required.
• Experience in Mortgage Compliance is required
• Strong analytical skills and problem solving skills
• Proven ability to work in a fast paced environment
• Proven ability to balance multiple priorities, adapt to constantly changing business environment, work independently, drive projects to completion, and meet deadlines in a fast-paced environment.
• Demonstrate abilities in problem -solving and analysis: identifies issues, analyzes information to assess root cause and relationships, risks, and potential risk responses. Proven ability to synthesize complex data into concise recommendations and reports to senior management.
• Experience using A.I. tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

There are no additional certifications required. Certifications in project management, risk management, and auditing are helpful.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Travel to various worksites is required.

Pay Transparency
The anticipated starting salary range for this role is $69,000.00 - $115,719.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.

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