The Business Development Manager (BDM) is responsible for new business development and client relationship management. The BDM's focus is on prospecting for and securing new client relationships. They work to better understand their clients' international supply chain and sell additional MAO solutions to improve it.
- Cultivate multi-level customer relationships and identify key decision makers to uncover specific needs
- Qualification, selection and solicitation of new targets and opportunities
- Prepare and deliver customer proposals
- Manage customer commitments
- Integrate and educate customers on MAO technology solutions
- Coordinate and participate in customer meetings with decision makers
- Develop comprehensive pricing strategies
- Provide excellent Customer Service to ensure customer issues are resolved
- Stay current on customer and industry trends
- Daily maintenance of customer resource management system
Requirements
- Bachelor's degree or equivalent combination of education, training and experience.
- Excellent communication and interpersonal skills (both verbal and written)
- Understanding of competitor strategies, capabilities and pricing
- Superb negotiation skills with the ability to drive change and deliver targeted results
- Outstanding problem solving skills
- Highly organized and detail-oriented
- Strong working knowledge of Microsoft Office
- 2 - 4 years minimum experience in international freight forwarding / logistics industry
