Laser Field Service Engineer

LaserAway$85K — $90K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of hands-on experience in laser, biomedical, electrical, HVAC, or similar technical field
  • Strong electrical safety knowledge and troubleshooting skills
  • Excellent time management and problem-solving abilities
  • Valid driver's license and clean driving record
  • Ability to lift 50 lbs and stand for extended periods
  • Flexibility to work evenings, weekends, and travel occasionally
  • Proficiency with email, spreadsheets, video conferencing, and ticketing systems

Responsibilities

  • Manage laser maintenance and repairs across 8+ clinic locations and 100+ medical devices
  • Respond promptly to service tickets and on-call issues, including after-hours support
  • Lead new clinic equipment setup and validation to meet launch deadlines
  • Perform preventative maintenance, diagnostics, and parts inventory management
  • Coordinate with third-party vendors and troubleshoot complex electrical/optical issues
  • Communicate proactively with clinic teams on equipment status and repair timelines
  • Create and submit weekly equipment reports

Benefits

  • Healthcare benefits
  • Dental, Vision, and 401(k)
  • Paid Time Away (PTA)
  • Generous employee discounts
  • Cell Phone Allowance
Full Job Description
Laser Field Service Engineer

Compensation: $85,000• $90,000 annually
Location: Norther California - Bay Area Territory-based (8+ clinic locations)

About the Role

LaserAway is seeking a skilled Laser Field Service Engineer to maintain, troubleshoot, and optimize our laser equipment across a multi-location territory. You'll be the critical link between our clinical teams and operational excellence, ensuring equipment reliability and clinic readiness.

What You'll Do
  • Manage laser maintenance and repairs across 8+ clinic locations and 100+ medical devices
  • Respond promptly to service tickets and on-call issues, with flexibility for after-hours support
  • Lead new clinic equipment setup and validation to meet launch deadlines
  • Perform preventative maintenance, diagnostics, and parts inventory management
  • Coordinate with third-party vendors and troubleshoot complex electrical/optical issues
  • Communicate proactively with clinic teams on equipment status and repair timelines
  • Create and submit weekly equipment reports

What We're Looking For
  • 4+ years of hands-on experience in laser, biomedical, electrical, HVAC, or similar technical field
  • Strong electrical safety knowledge and troubleshooting skills
  • Excellent time management, problem-solving, and communication abilities
  • Valid driver's license and clean driving record
  • Ability to lift 50 lbs, climb 8-ft ladders, and stand for extended periods
  • Flexibility to work evenings, weekends, and occasional travel (up to 5 days)
  • Proficiency with email, spreadsheets, video conferencing, and ticketing systems

Incentives and Benefits:

LaserAway offers a generous pay structure with additional earning potential through performance review. Additional benefits include (but not limited to):
  • Healthcare benefits
  • Dental, Vision, and 401(k)
  • Paid Time Away (PTA)
  • Generous employee discounts
  • Cell Phone Allowance

Disclaimer:

This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time.

The Employer retains the right to change or assign other duties to this position.

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About LaserAway

LaserAway is a skincare center. Their dermatology services include laser hair removal, laser tattoo removal, photo facials, skin tightening, botox, juvederm, thermage, latisse, ipl skin rejuvenation, dermatology, aesthetics, skincare, cool sculpting, body contouring, and xeomin.

LaserAway Careers

Joining LaserAway offers a unique opportunity to be part of a team that leads with innovation and expertise in the aesthetic dermatology industry. LaserAway is renowned for its state-of-the-art laser hair removal, skin rejuvenation, and other aesthetic services, making it a pivotal time to explore job opportunities with a company that's dedicated to transforming the beauty standards and practices.

Work That Inspires

At LaserAway, professionals can engage in work that pushes the boundaries of aesthetics and skin care. The team at LaserAway is committed to leadership in the industry, utilizing the latest technologies and treatments to ensure top-tier results and services. This commitment to excellence and innovation is a core part of the culture at LaserAway, making it an ideal environment for those looking to advance their career in a dynamic and forward-thinking setting.

Career Growth and Professional Development

LaserAway is dedicated to the growth of its team members, offering extensive training and professional development opportunities that foster skills enhancement and career advancement. Whether through leadership programs, diversity training, or hands-on experience, employees at LaserAway are equipped to excel professionally and personally.

Explore Job Opportunities and Internships

LaserAway offers a range of employment opportunities, from clinical roles to corporate positions, each contributing to the seamless delivery of aesthetic services and customer satisfaction. For those starting their career, internships at LaserAway provide a robust foundation in the aesthetics industry, paired with real-world experience and networking opportunities that are invaluable for professional growth.

Benefits and Culture

The benefits at LaserAway go beyond traditional employment perks. Employees enjoy a supportive and inclusive culture that values each team member’s contribution. The company's commitment to diversity and comprehensive benefits packages reflect its dedication to employee well-being and job satisfaction.

Join the LaserAway Team

LaserAway is actively hiring and looking for individuals who bring creativity, passion, and a drive to succeed. Positions vary from entry-level to senior roles, each offering a chance to contribute to the company’s success while advancing personal career goals. Interested candidates are encouraged to review open positions, tailor their resume to highlight relevant skills and experiences, and prepare for an interview process that values clarity and innovation.

Stay Connected with LaserAway Careers

Keep up to date with the latest from LaserAway by following the careers page for insights, updates, and advice from industry leaders. Networking within the LaserAway community can provide ongoing benefits and opportunities for career advancement.

Apply Today

Discover the rewarding career opportunities at LaserAway. Visit the Jobs section to explore current openings, submit a resume, and potentially secure a position at a leading company in the aesthetics industry. LaserAway looks forward to welcoming new talent to its professional team.

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251 employees
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