5+ years in commercial landscape management or higher, including crew management experience
Proven success managing a premier client site is preferred
Bilingual in Spanish and English for team communication
2 or 4-year degree in related field or 2-3 years of landscape/horticulture experience
3 years of customer service and sales experience, or equivalent
Strong organizational and time management skills
Excellent interpersonal and written communication skills, capable of creating proposals
Responsibilities
Build strong customer relationships through effective communication and service
Manage crews, including dispatching, performance management, and workload planning
Conduct proactive site quality reviews and share assessments with stakeholders
Network for referrals to drive the branch's growth objectives
Lead efforts to expand base contracts in targeted markets and locations
Support branch goals for quality, retention, growth, and profitability
Benefits
Comprehensive healthcare benefits and 401K matching
9 paid holidays plus paid vacation and sick leave
Company-provided take-home vehicle, cell phone, and laptop
Dynamic working environment that promotes work-life balance
Paid training and opportunities for certification and career advancement
Company culture encourages growth, loyalty, and long-term retention
Full Job Description
Are you our next great LANDSCAPE ACCOUNT MANAGER? If you enjoy working outdoors in a fast-paced environment while providing quality and timely customer service to our clients and managing our production crews, we want you to apply today!
*This position is located in Garden Grove, CA.
*RESPONSIBILITIES of what our Account Managers will do, but not limited to:
Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
Provide proactive site quality reviews and communicate assessments internally and externally
Network and earn referrals to help the branch achieve its new growth objectives
Lead the branch in growing its base contracts in the targeted market segments and geographic locations
Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability
Are you the right fit for this role?
*SKILLS & EXPERIENCE that are necessary as an Account Manager will include, but not limited to:
Must have commercial landscape experience in a Account Manager capacity or higher with at least 5 years+ of client & crew management experience
A proven track record of managing a premier client site is highly preferred
Must be bilingual in Spanish and English to communicate effectively with crew team members
2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners
3 years of strong customer service, sales and communication experience, or combined comparable experience
Sound time management and organizational skills with a strong work ethic
Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
Experience in consultative sales to clients for additional services
*PERKS and PLUSES:
Healthcare benefit program & 401K match program
9 paid HOLIDAYS per year with paid VACATION & SICK leave
Company paid take home vehicle, cell phone & laptop
Fun and fast-paced working environment with a great work-life balance
Paid training/certification and career advancement
Gothic's company culture fosters growth, inspires longevity and rewards mutual loyalty
SALARY RANGE:
$88,000 - $92,000 per year (specific compensation may vary based on overall skills, experience and location)
Annual Bonus potential (specific compensation may vary based on overall branch & individual performance)
