Radial

LabWare Developer

Radial$156K — $198K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Developed and configured LabWare LIMS (versions 7 and 8).
  • Written Installation Qualification documentation and aided in qualification processes.
  • Provided Level 2 and Level 3 application support in a regulated or lab environment.
  • Familiar with LabWare instrument interfacing.
  • Strong skills in troubleshooting and problem-solving.
  • Experience in life sciences, pharmaceutical, or GxP-regulated settings.
  • Supported multi-site or global LIMS deployments.

Responsibilities

  • Design, develop, and maintain LabWare functionality according to lab needs.
  • Author and support Installation Qualification documentation.
  • Provide troubleshooting and root cause analysis for production issues.
  • Conduct system maintenance to maintain performance and compliance.
  • Support instrument interfaces within LabWare.
  • Collaborate with lab and quality teams to gather and implement requirements.
  • Manage support for LabWare on a global scale as demand grows.

Benefits

  • Health, vision, and dental insurance.
  • Life insurance options.
  • Short and long-term disability coverage.
  • 401k plan with eligibility for full and part-time employees.
  • Paid time off for eligible employees.
  • Participation in a rewards and recognition program.
Full Job Description
Nature and Scope of Job

We are seeking a LabWare Developer to support and enhance our on-premises LabWare LIMS environment (versions 7 and 8). This role combines hands-on development with system support responsibilities. The ideal candidate is comfortable working independently while collaborating closely with QA, IT, and laboratory stakeholders.

Primary Responsibilities

  • Design, develop, configure, and maintain LabWare LIMS functionality (versions 7 and 8) to meet business and laboratory requirements.
  • Author Installation Qualification (IQ) documentation and support related qualification/validation activities.
  • Provide Level 2 (L2) and Level 3 (L3) production support, including troubleshooting, root cause analysis, and issue resolution.
  • Perform ongoing system maintenance activities to ensure system stability, performance, and compliance.
  • Support and maintain instrument interfaces within LabWare (current environment includes one instrument interface).
  • Partner with laboratory and quality teams to gather requirements and translate them into LabWare configurations/customizations.
  • Support the on-premises LabWare environment, including coordination with infrastructure/IT teams as needed.
  • Currently support the Thousand Oaks site, with growing responsibility for supporting LabWare on a global scale as the program expands.
  • Document changes, configurations, and support activities in accordance with change control and quality procedures.

Additional Responsibilities

  • Performs other related duties and assignments as required

Qualifications

  • Proven experience developing and configuring LabWare LIMS (v7 and/or v8).
  • Experience writing IQ documentation and supporting system qualification/validation processes.
  • Experience providing L2/L3 application support in a regulated or laboratory environment.
  • Familiarity with instrument interfacing within LabWare.
  • Strong troubleshooting, problem-solving, and communication skills.
  • Experience supporting LabWare in a life sciences, pharmaceutical, or GxP-regulated environment.
  • Experience supporting multi-site or global LIMS deployments.
  • Familiarity with on-premises system architecture and maintenance practices.

Education & Certifications

  • Bachelor's degree in Computer Science or Information Systems or related field.
  • Master's Degree preferred

Working Conditions

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all-inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Unless reasonable accommodations can be made, while performing this job the staff member shall:

  • Prolonged periods of sitting or standing at a desk and working on a computer in an environmentally controlled home office environment.
  • Operate other office productivity machinery, such as a calculator, scanner, or printer.
  • Frequently communicate with stakeholders via telephone, email, or instant message. Must be able to exchange accurate information in these situations.

Disclaimer

This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. USDM Life Sciences reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Compensation

Salary/Hourly Rate Range (W2): USD 75.00 - 95.00

The base salary/hourly rate range represents the anticipated low and high end of the USDM's compensation range for this position. Actual salaries/hourly rates will vary and will be based on various factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. The compensation described above is subject to change and could be higher or lower than the range described based on market survey data or budget.

Full-time employees are eligible for health, vision, and dental insurance, life insurance, short and long-term disability, hospital indemnity, accident, and critical care coverage.

Both full and part-time employees, who are at least 21 years of age, are eligible to participate in USDM's 401k plan. Full and part-time employees may be eligible for paid time off.

All employees are eligible for USDM's rewards and recognition program.

For more details about our benefits, visit us here: https://usdm.com/careers

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Founded
1999

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