About the Role:As a CBRE Laboratory Instrument Services LIS Supervisor, you will calibrate, maintain, and complete the major repairs of scientific instrumentation while providing in-house technical training across the CBRE GWS and Full Spectrum Group divisions.
This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.
What You'll Do:- This job will have shared responsibilities across CBRE GWS and Full Spectrum Group. With 75% of time dedicated to the Client onsite and 25% dedicated to supporting Full Spectrum Group remotely or onsite as needed.
- Client site responsibilities:
- Perform routine maintenance, repair, and calibration on a variety of laboratory equipment, including HPLC/ UPLC systems, LCMS systems, gas chromatographs, incubators, centrifuge, and microscope.
- Serve as primary on-site Agilent technical resource for Client operations
- Operate test equipment. This includes multimeters, temperature standards, optical standards and liquid flow meters.
- Coordinate the removal of equipment requiring extensive repairs during scheduled maintenance periods.
- Troubleshoot, service or resolve problems while performing unscheduled work.
- Record and report abnormal functions or out-of-tolerance conditions of equipment. If needed, start corrective action and documentation.
- Review and document daily records of inspections, maintenance activity, repairs, and other work performed.
- Coordinate with external contractors on repairs covered by maintenance agreements. Communicate with customer staff and outside contractors about the calibration, repair, and operation of equipment.
- Locate part sources, estimate costs, and prepare requisitions.
- Track instrument and part reliability; make alternate service, supplier, and parts recommendations.
- Oversee the development of equipment, maintenance, and calibration procedures.
- Have some knowledge of standard principles with limited practical experience in applying them.
- Lead by example and model behaviors that are consistent with CBRE RISE values.
- Impact the quality of own work.
- Work within standardized procedures and practices to achieve objectives and meet deadlines.
- Exchange straightforward information, ask questions, and check for understanding.
Additional Full Spectrum Group responsibilities:
- Mentor CBRE field engineers across current client sites and future sites
- Conduct structured, week-based on-site training blocks focused on LC/LCMS, TOF, and advanced systems
- Provide escalation support and specialist assistance for planned and unplanned service events
- Support capability buildout at emerging accounts
- This role may require up to 25% domestic travel.
What You'll Need:- High School Diploma, GED, or trade school diploma with 5-8 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Must have appropriate license or certification where required by law.
- Requires knowledge, training, and experience related to analytical instrumentation to include HPLC/UPLC systems, gas chromatographs, LCMS systems
- An understanding and ability to resolve software issues as it relates to cooperation between different manufacturers' systems and client systems
- Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
- Ability to use existing procedures to solve standard problems.
- Experience with analyzing information and standard practices to make judgments.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with a strong inquisitive mindset.
Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Disclaimers: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Laboratory Instrument Services Sr. Technician is $120,000 annually and the maximum salary for Laboratory Instrument Services Sr. Technician position is $180,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.
