Description

Our team and what we'll accomplish together

We're a Product Management team on a mission to develop innovative solutions and remarkable experiences that simplify, unify, and transform smart home and entertainment for customers globally. We research, ideate, and define ways to simplify how customers access and interact with their home services every day, and partner closely with design, engineering, and marketing to develop and deliver meaningful outcomes for our customers. We work in a fast-paced agile environment that is highly collaborative. We iterate quickly, with a hyper-focus on improving usability, performance, and delivering customer value by leveraging data, industry trends, and user feedback to continuously improve.

What you'll do

We're looking for a Senior Technical Product Manager (L4) to shape the strategy and delivery of AI-powered experiences across our connected home products. This high-impact role will drive the vision, roadmap, and execution of voice and app-enabled experiences that simplify, anticipate, and enhance how customers interact with their home services and connected devices across digital and conversational interfaces. You'll work at the intersection of AI technology, consumer behaviour, and product design, partnering closely with product, engineering, design, marketing and business stakeholders to deliver solutions that are intuitive, reliable, and impactful. This is a rare and exciting opportunity to influence the direction of AI across multiple product lines and shape the future of connected home experiences.

Specifically you'll:

• Define the AI strategy and roadmap across connected home products, identifying solutions that leverage AI and LLMs for personalization, automation, and smarter experiences that feel natural to interact with
• Drive the end-to-end product lifecycles, from discovery and prototyping to launch and iteration, using data and customer insights to guide decisions
• Partner with engineering and design to translate complex AI capabilities into simple and compelling experiences across digital interfaces, voice and connected devices
• Lead cross-functional execution, ensuring timely delivery of high-value features while balancing technical constraints, prioritization, and dependencies
• Advocate for customer-first design and AI ethics, ensuring experiences are transparent, reliable, and trustworthy
• Serve as a thought partner to senior leadership, providing technical guidance, market and customer insights, and strategic recommendations to shape the future AI vision for our product ecosystem

Qualifications

What you bring

• 8+ years of experience in product management or engineering, ideally in AI/ML, voice assistants, or IoT/smart home domains
• Strong technical foundation, capable of collaborating closely with engineering on architecture, APIs, and AI integration across platform and frontend clients
• Proven track record of defining and delivering complex, cross-platform digital products with measurable impact
• Ability to translate ambiguity into actionable plans, with strong problem-solving, prioritization, and decision-making skills
• Experience influencing cross-functional teams without direct authority, aligning stakeholders around a shared vision
• Excellent communication skills with the ability to simplify complex technical concepts for business and design partners
• Passion for creating delightful and impactful human-centered experiences amplified by the power of AI

Salary Range: $100,000-$150,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more ...

Job Type: This is for a current vacancy

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS's annual revenue

$4.8 billion
The brand value that TELUS brings

13
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.