Accenture

Knowledge Management & Records Specialist

Accenture • $75K — $154K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years in information management or SharePoint administration, ideally in a military or federal setting
  • Hands-on experience with SharePoint Online architecture, site configuration, and development basics
  • Experience with Power Automate and Power BI for workflow automation and reporting
  • Familiarity with federal records management standards, especially NARA guidelines
  • Exceptional attention to detail and strong communication skills

Responsibilities

  • Redesign SharePoint Online sites for improved discoverability and operational efficiency
  • Execute structured data migrations from legacy systems into SharePoint
  • Conduct thorough data cleanup to comply with management standards
  • Analyze staff workflows to develop streamlined documentation processes
  • Build and maintain automated processes using Power Automate
  • Implement records management policies per federal mandates
  • Develop analytics dashboards in Power BI to track site health and user adoption

Benefits

  • Comprehensive range of employee benefits
  • Opportunities for professional development
  • Flexible application process with no fixed deadlines
Full Job Description
The Job:

We are seeking an on-site, detail-oriented Knowledge Management & Records Specialist to modernize, govern, and maintain a SharePoint Online environment in the Pentagon. In this mid-level role, you will be the driving force behind restructuring document architecture, automating collaboration processes, and enforcing strict records management and retention standards.

Job Responsibilities:
  • SharePoint Architecture & Data Migration:
    • Redesign and restructure SharePoint Online sites, document libraries, and metadata frameworks to align with information management standards, improving discoverability and operational efficiency
    • Execute structured data migrations from legacy local file shares or disorganized collaboration spaces into secure, standardized SharePoint architectures
    • Perform rigorous data cleanup, de-duplication, and remediation to ensure compliance and reduce unnecessary data storage footprint
  • Process Design & Workflow Automation:
    • Analyze current staff workflows and design streamlined, standardized processes for gathering, reviewing, and publishing official documentation across directorates
    • Build, test, and maintain automated business processes using Power Automate to handle task routing, staffing reviews, and document lifecycle management
    • Apply a sharp eye for process optimization to eliminate administrative bottlenecks unique to military headquarters operations
  • Records Management & Compliance:
    • Implement and manage records management policies, retention schedules, and disposition rules in accordance with Army and federal mandates
    • Utilize Microsoft Purview to configure retention labels, sensitivity labels, and automated disposal workflows, ensuring adherence to data governance and security protocols
    • Support periodic audits, data calls, and Freedom of Information Act (FOIA) or Congressional inquiry preparation through organized repository maintenance
  • Analytics & Reporting:
    • Develop and maintain Power BI dashboards and analytics reports to monitor SharePoint site health, user adoption, storage utilization, and compliance tracking
    • Present actionable data insights to leadership to drive continuous improvement in information sharing

Here's What You Need:
  • 3-5 years of professional experience in information management, knowledge management, SharePoint administration, or data operations-preferably within a federal, defense, or military headquarters environment
  • Solid working hands on experience with SharePoint Online architecture, site configuration, and basic development (custom lists, libraries, modern web parts)
  • Hands-on experience building cloud flows in Power Automate and generating operational reports via Power BI
  • Familiarity with federal or DoW records management guidelines, National Archives and Records Administration (NARA) standards, and Microsoft Purview
  • Exceptional attention to detail, strong cross-functional communication skills, and the ability to work effectively on-site in a fast-paced, mission-critical environment

Note: This position is located on-site at the Pentagon and requires a Secret Security Clearance.

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:

$75,800-$154,600 USD

About Accenture

Accenture plc is a multinational professional services company that provides services in strategy, consulting, digital, technology, and operations. The company has more than 537,000 employees serving clients in more than 120 countries. Accenture operates across five business segments: Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. The company is headquartered in Dublin, Ireland, and has offices worldwide.
Learn more about Accenture
Size
624,000 employees
Market Cap
$173.8 billion
Industry
Net Income
$5.2 billion
Founded
1989
5 Year Trend
+11.2%
Revenue
$44.7 billion
NASDAQ

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