Kitchen Director

Chick-fil-A

$70K — $95K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years of leadership experience with Chick-fil-A
  • Proven success leading teams in high-volume, fast-paced environments
  • Strong communication and organizational skills
  • Bilingual in Spanish and English (written and spoken)
  • Servant leadership mindset with the ability to coach and inspire others
  • Flexible schedule, including nights, weekends, and event days
  • Potential travel to Chick-fil-A headquarters in Atlanta for training

Responsibilities

  • Oversee back-of-house operations to ensure food safety and product quality
  • Maximize efficiency to meet speed of service metrics
  • Recruit and develop back-of-house team members and leaders
  • Manage inventory and prep production to control costs and minimize waste
  • Partner with Catering Coordinator for efficient execution of large orders
  • Ensure clean and safe environment through brand checklists
  • Track kitchen KPIs and implement action plans for improvement

Benefits

  • Competitive base salary with performance-based bonuses
  • Health, dental, and vision insurance
  • Paid Time Off and holidays
  • Free meals while working
  • Leadership development and growth opportunities
  • Sundays off
Full Job Description
Kitchen Director - Chick-fil-A | Foxborough, MA (Patriot Place)

Location: Foxborough, MA

Salary: Starting at $70,000 - $95,000 per year (determined by experience)

Job Type: Full-time, Exempt

We're looking for a driven, people-first Kitchen Director to oversee all back-of-house operations, deliver consistently excellent food, and develop a high-performing kitchen team. This is a senior leadership role focused on food safety, quality, speed, and team development in one of the busiest Chick-fil-A restaurants in New England.
What You'll Do (Back-of-House Leadership)
  • food safety, product quality, speed, and cleanliness
  • Food Safety = Elite rating
  • Speed of Service 60; 3 minutes
  • Accuracy & Hold Time 60; 95%
  • Kitchen Hero Products (Sandwich, Nuggets, Fries) 60; 80% guest satisfaction
  • Food Cost gap 60; 0.5%
  • Recruit, train, and develop back of house team members and leaders; build a strong leadership pipeline
  • Maximize throughput and capacity while minimizing food and labor waste (LEAN kitchen model)
  • Oversee prep production, inventory management, and truck orders to control costs and reduce waste
  • Partner with the Catering Coordinator to ensure efficient execution of large catering orders
  • Maintain a clean and safe environment through daily brand checklists and deep-cleaning systems
  • Support food safety audits, equipment checks, and Chick-fil-A standards compliance
  • Lead structured kitchen leadership meetings and coach team leaders through one-on-ones
  • Track and analyze kitchen KPIs (food cost, waste, hold times, speed of service, CEM scores) and implement action plans for improvement
Qualifications
  • 3-5+ years of leadership experience with Chick-fil-A
  • Proven success leading teams in high-volume, fast-paced environments
  • Strong communication and organizational skills
  • Must be bilingual in Spanish and English (written and spoken)
  • Servant leadership mindset with the ability to coach and inspire others
  • Flexible schedule, including nights, weekends, and event days
  • Travel to Chick-fil-A headquarters in Atlanta may be required for training
Preferred
  • 5+ years Chick-fil-A experience preffered
  • Background managing high volume Chick-fil-A kitchen
Perks & Benefits
  • Competitive base salary + performance-based bonuses
  • Health, dental, and vision insurance
  • Paid Time Off & holidays
  • Free meals while working
  • Leadership development and long-term growth opportunities
  • Sundays Off!

Apply today and help us create a back-of-house culture where excellence, teamwork, and care come first - at Chick-fil-A Patriot Place!
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Life insurance
  • Disability insurance
  • 401(k)

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