Key National Account Manager

Refresco

$123K — $148K *
Tampa, FL 33647In-Person
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or related field preferred.
  • 5+ years of commercial experience in CPG or retail required.
  • Knowledge and experience in supply chain and manufacturing operations necessary.
  • Private label experience is a must.
  • Outstanding sales and negotiation skills are essential.

Responsibilities

  • Drive sales initiatives within a dynamic sales team.
  • Act as primary contact for customer technical and business issues.
  • Identify and onboard new product opportunities with strategic brands.
  • Collaborate with internal teams for new item onboarding.
  • Ensure supply chain execution aligns with customer needs and inventory planning.
  • Analyze customer performance metrics and provide feedback as needed.
  • Lead budgeting and forecasting processes, including variance analysis.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) savings plan with company match.
  • 12 paid holidays and 10 vacation days with additional sick leave.
  • Well-being benefits and discount programs.
  • Life insurance and long-term disability options available.
Full Job Description
As the Key/National Sales Account Manager - Retail, you will play a crucial role in the ongoing growth and development of partnerships with our existing customers. Your responsibilities will also include maintaining our current points of distribution while at the same time expanding our product assortment by identifying and onboarding new areas of growth. To succeed in this role, you must deeply understand Refresco's capabilities and capacities and develop strategies that align with our business objectives and your customer's volume potential. You will also be responsible for maximizing our topline growth targets and profit through a return on current assets and driving additional synergies within our operations and distribution network with your customer base. Essential Job Functions: Account Management: • Work as part of a highly motivated, dynamic sales team to drive the organization's sales initiatives. • Serve as primary customer contact for technical and business issues related to assigned or potential customers. • Always partner with customers whose brands we have the capability to make today and who are strategic fits on a capacity basis. Develop a 'hit list' of potential innovative products that meet those needs. • Develop synergies that capture critical data that can be shared with the broader retail sales team. • Interface with all appropriate internal functions to work through the onboarding process for new items or expanded categories. • Validate the ongoing execution of supply chain processes by interfacing with external customers and the internal supply chain team. Ensure proper strategies for planning and inventories of raw materials and finished goods. • Work with the Demand planning and CPFR teams on forecast validation to ensure we achieve our internal requirements and collaborate with customer replenishment teams as needed. • Provide ongoing analysis regarding customer performance to the prior year, plan, and current forecast where applicable. • Work with the retail sales team to prepare weekly, monthly, quarterly, and annual sales projections and assist in forming the annual sales budget. • Review Key Performance Indicators and provide feedback or corrective action recommendations as required. • Establish, develop, and maintain business relationships with current and prospective customers. • Research sources for developing prospective customers and gather critical information to help determine their potential. • Take an active role in understanding essential requirements and legal terminology for developing customer supply agreements. • Communicate and coordinate sales activities with marketing, sales management, finance, operations, logistics, and technical services as required. • Expedite the resolution of customer problems, working cooperatively with internal and external team members as required. • Working collectively with our team, help develop a competitive landscape summary that identifies advantages and potential gaps that, if closed, would increase sales. • Analyze historical and current shipment data and develop strategies to improve business planning. • Identify market trends within the total category to remain current with developments. • Develop and maintain positive relationships with customers to gain trust and understanding. • Take the lead in budgeting and forecasting, including variance analysis. • Supply management with oral and written reports as required on customer needs, problems, interests, competitive activities, and potential for new products or sales opportunities. Required Skills and Competencies: • Outstanding sales and negotiation skills. • Must demonstrate excellent problem-solving ability and be results-oriented. • Be able to work independently and within a team environment, possessing excellent communication skills. • Excellent organizational, time, and project management skills. • Curiosity-Ability to analyze and understand financial information related to costing, operations, P&L modeling, and forecasting. • Ability to travel for on-site customer and team meetings as required. Travel requirements will average 25%-40% of the time; however, they may exceed 50% at times. Education and Experience: • Bachelor's degree in business or a related field is preferred. • Five (5) or more years of progressive commercial experience working with a CPG company or retailer is required. • Experience and knowledge of supply chain and manufacturing operations are required. • Private Label experience required. Working Conditions: • Physical - Continuously sitting for prolonged periods, as the job is administrative in nature. Also will tour many manufacturing facilities. • Visual/Sensory - This position requires attention to detail, requiring attention with one or two senses at a time. • Work environment - Work and environment fasted paced, requiring ability to remain focused under pressure. • Mental Stress - There is pronounced pressure from deadlines, project management, accuracy or similar demands. Travel Requirements: • Travel requirements will average 25%-40% of the time; however, they may exceed 50% at times. Other Duties: • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: Pay Range: $123,450k - $148,995 plus eligibility for performance-based bonuses based on company objectives. Status: Exempt • Medical/Dental/Vision Insurance • Health Savings Accounts and Flexible Spending Accounts • Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance • Short-term disability and long-term disability • Pet Insurance • Legal Benefits • 401(k) Savings Plan with Company Match • 12 Paid Holidays • 10 Vacation Days and 5 Paid (Sick) Time Off Days • Well-being Benefit • Discount and Total Reward Programs The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Application deadline: 12/19/2026 (the application deadline is a good-faith estimate and may be extended in certain circumstances) How to apply: Please visit our careers site at https://www.refresco-na.com/na/careers/

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