Key Accounts Manager - TX

Steffes Corporation

$80K — $95K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration, marketing, or engineering.
  • 5+ years of outside sales experience.
  • Proficient in personal computers and software, including word processing and spreadsheets.
  • Ability to travel up to 25% of the time.
  • Excellent telephone etiquette with strong organizational skills.

Responsibilities

  • Establish and grow relationships with existing accounts to enhance product business.
  • Cultivate new customer relationships to drive sales growth.
  • Implement effective field management in assigned sales territory.
  • Promote and sell Steffes products, ensuring follow-ups are conducted.
  • Maintain accurate customer master files and follow-up records.
  • Participate in regional trade shows to showcase Steffes products.
  • Assist in creating promotional materials and developing marketing strategies.

Benefits

  • Maintain a positive work atmosphere through collaboration and communication.
  • Comply with Environmental, Health, Safety standards and support program success.
  • Ongoing job-specific training and adherence to standard work procedures.
  • Demonstrate professional conduct aligned with company values.
Full Job Description
Position Summary
Responsible for representing Steffes in the promotion and sales of Steffes products. Responsible for maintaining a factory
representative image in the designated market region.

Key Responsibilities
  1. Establish contact with existing accounts and understand and grow their product business with Steffes.
  2. Work with new customers to establish relationships and increase business for Steffes.
  3. Establish appropriate field management in sales territory.
  4. Establish contacts, promote, and sell Steffes products, and follow up as needed.
  5. Maintain customer master files and follow up records.
  6. Participate in regional trade shows demonstrating the Steffes product line.
  7. Assist in the development of promotional materials.
  8. Assist in the development and implementation of a marketing program for assigned region.
  9. Stay abreast of market trends.
  10. Work with engineers regarding new products and/or changes.
  11. Responsible for obtaining the knowledge needed to understand the sale, application, and use of Steffes products.
  12. Responsible for projecting future expenditures for the fiscal budget.
  13. Participate in the Steffes product training agenda, as required.
  14. Submit updates of activity in area (quotes, sales, etc.) and weekly sales reports.
  15. Provide sales projections for assigned region.
  16. Maintain a positive work atmosphere by acting and communicating in collaborative manner with customers, suppliers,
    co-workers, and management.
  17. Helps company meet its Strategic, Quality, and Safety objectives.
  18. Other duties may be assigned.

Core Expectations
  • Customer Service - Demonstrate excellent customer service and display a positive attitude and behavior consistent with
    the Steffes Code of Conduct and Core Values.
  • Environmental, Health, Safety (EHS) - Perform work in compliance with EHS training and identified
    procedures/standard work. Report any EHS incident or concern to your supervisor immediately. Cooperate and
    contribute to the overall success of the EHS program.
  • Quality - Participate in job-specific training. Complete work as indicated by standard work, processes, and/or
    procedures. If your work can't be completed as required, notify your supervisor immediately for guidance.
  • Conduct - Demonstrate and support the Steffes Code of Conduct.
  • Policies and Procedures - Demonstrate and support Steffes Policies and Procedures by:
    • Using tact, sound judgement, and maintaining a professional attitude in communication and relationships with
      others.
    • Striving to deliver the best quality in daily work.
    • Promoting a positive image of Steffes and its products.
    • Being timely and punctual in attendance and following all policies and procedures.


Job Requirements/Qualifications
  • Bachelor's degree in business administration, marketing or engineering
  • 5+ years of outside sales experience
  • Travel will be required - up to 25%
  • Working knowledge of personal computers and software including word processing and spreadsheets.
  • Important personal attributes: good telephone etiquette, thorough, patience, well organized, and service oriented.
    -OR-
  • An acceptable combination of education and experience


Functional & Cognitive Requirements of Position
  • This position requires walking, sitting, or standing to a significant degree.
  • Must have the ability to lift 50 pounds from floor to waist, carry 50 pounds, and push and/or pull up to 20 pounds.
  • Must have the ability to climb ladders and/or stairs.
  • Stooping, crouching, kneeling, and bending.
  • Handling, feeling, and gripping would be required for some activities.
  • This role may be subject to internal and external environmental conditions
  • Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the
    context of a workflow, ability to communicate with visitors, ability to complete tasks in situations that have a speed or
    productivity quota.

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