AIT Worldwide Logistics

Key Accounts Manager

AIT Worldwide Logistics • $80K — $95K *
Union City, GA 30291In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a relevant field (required)
  • 7+ years of experience in managing workflows and business generation (required)
  • Excellent interpersonal and leadership skills
  • Proficiency in Microsoft Office
  • Ability to process and retain complex technical information
  • Extensive operational knowledge and experience
  • High capability to work under pressure and meet deadlines
  • Strong multitasking and client account management skills
  • Effective communication, negotiation, and presentation abilities

Responsibilities

  • Lead and manage a team of Key Accounts Specialists, providing guidance and performance evaluations
  • Develop strategic account plans with objectives and growth targets
  • Collaborate with cross-functional teams to align strategies and ensure client satisfaction
  • Oversee billing processes for key accounts, ensuring accuracy and timely resolution of discrepancies
  • Manage financial aspects, including revenue forecasting and profitability analysis
  • Stay updated on industry trends and competitor activities to identify opportunities
  • Analyze key account performance metrics and report findings to senior management

Benefits

  • Opportunities for professional development and career advancement
  • Collaborative and fast-paced work environment
  • Exposure to industry trends and market intelligence
  • Mentorship and support from senior executives
  • Dynamic team-oriented culture
Full Job Description
Overview
The role of a Key Accounts Manager oversees a team of Key Accounts Specialists, managing strategic relationships with key clients. The Key Accounts Manager with billing responsibilities plays a crucial role in driving business growth, maintaining strategic relationships, and ensuring accurate and efficient billing processes for key accounts. Their focus is not only on account management but also on leading and developing a team of Key Accounts Specialist to deliver exceptional results. Responsibilities
  • Lead and managing a team of Key Accounts Specialist, providing guidance, support, and mentorship. Set performance targets, conduct performance evaluations, and identify training and developmental needs
  • Develop strategic account plans that outline objectives, growth targets, and action plans for each key account. Set key performance indicators (KPIs) and Build and nurture relationships with key decision-makers at client organizations
  • Collaborate with cross-functional teams, such as sales, marketing, operations, and finance, to align strategies and ensure seamless delivery of products/services to key accounts. Facilitate communication and coordination among teams to meet client expectations
  • Oversee the billing process for key accounts, ensuring accuracy and timeliness. Collaborate with finance and accounting teams to establish billing procedures, resolve billing discrepancies, and address customer billing inquiries
  • Manage the financial aspects of key account management, including; revenue forecasting, budgeting, and profitability analysis. Working closely with the finance department to track revenue and expenses related to key accounts
  • Stay up to date with industry trends, market conditions, and competitors' activities. Gather market intelligence and use it to identify potential threats or opportunities within key accounts
  • Analyze key account performance metrics, such as revenue growth, customer satisfaction, and retention rates. Provide regular reports to senior management on the status of key accounts, highlighting achievements, challenges, and recommendations for improvement
  • Serve as a key point of contact for senior executives within the company
  • Performs other duties as assigned
  • Complies with all policies and standards
Qualifications Education Bachelor's Degree (required) Experience 7+ years Managing workflows and generating business (required) Knowledge, Skills, and Abilities  Excellent interpersonal and leadership skills required High  Proficient in Microsoft Office Medium  Ability to process and retain highly technical information. High  Extensive operational knowledge and experience High  Ability to work well under pressure to meet deadlines. High  Ability to work in a fast-paced, collaborative team environment. High  Working knowledge of quality system requirements High  Ability to multitask and manage more than one client account High  Very strong interpersonal, presentation, communication, and negotiation skills High

About AIT Worldwide Logistics

AIT Worldwide Logistics is a full-service transportation management provider. Key services include domestic and international airfreight, ocean freight, truckload shipping, LTL shipping, intermodal, customs brokerage, warehousing, and supply chain consulting. The company was founded in 1979 and is headquartered in Itasca, Illinois. AIT has a global network of offices and partners, with operations in Asia, Europe, Africa, the Middle East, and the Americas. The company serves a wide range of industries, including automotive, consumer goods, energy, fashion, government, healthcare, industrial, life sciences, retail, and technology.
Learn more about AIT Worldwide Logistics
Size
1,000 employees
Industry
Transportation
Net Income
$50,000
Founded
1979
5 Year Trend
+10%
Revenue
$1 billion
* Ladders Estimates

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