Toromont Energy Systems

Key Account Manager

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven ability to maintain excellent customer relations with a positive attitude.
  • Relevant experience in industrial construction equipment and tooling.
  • Proficient in Microsoft applications, specifically Outlook, Word, Excel, and Teams.
  • Strong attention to detail and effective organizational skills.
  • Self-motivated with solid time-management capabilities.
  • Good communication and interpersonal skills.
  • Ability to accommodate customer schedules, including potential after-hour events.
  • A clean driver’s abstract and willingness to travel as needed.

Responsibilities

  • Provide exceptional customer service while fostering strong relationships.
  • Manage key accounts and maintain effective communication with clients.
  • Conduct visits to job sites and customer offices for relationship building.
  • Develop rapport with internal teams and clientele to enhance collaboration.
  • Identify prospects and proactively follow up on potential leads.
  • Process customer orders and communicate them to relevant branches or stores.
  • Deliver equipment to customers when necessary, ensuring timely and safe delivery.
  • Communicate promotional materials effectively to customers; perform on-call duties as required.

Benefits

  • Company pension.
  • Dental care coverage.
  • Disability insurance provided.
  • Access to Employee Assistance Program.
  • Participation in Employee Stock Purchase Plan.
  • Extended health care benefits.
  • Life insurance coverage.
  • On-site parking availability.
  • Vision care options.
Full Job Description
Key Account Manager

The Key Account Manager operates as the direct liaison between our branches and our customers, and is a crucial position in developing and maintaining the relationships that are required to grow our business.

Job Type: Permanent- Full Time
Base Salary: $85,000.00 annually

What we offer:

  • Company pension
  • Dental care
  • Disability insurance
  • Employee Assistance Program
  • Employee Stock Purchase Plan
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care


Key Responsibilities

  • The ability to provide excellent customer relations while keeping a positive attitude;
  • Manage accounts;
  • Visit job sites and offices;
  • Develop positive relationships and rapport with internal teams and clientele;
  • Identify and follow-up with prospects;
  • Acquire customers' orders, communicate orders to branches/stores, follow-up on orders;
  • Deliver equipment to customers when necessary;
  • Deliver and communicate promotional material;
  • Ability to cater to customer schedules, after-hour events and emergencies, as well as on-call schedules;
  • Work with Microsoft applications, specifically: Outlook, Word, and Excel;
  • Other Duties as assigned.


Key Qualifications:

  • The ability to provide excellent customer relations while keeping a positive attitude;
  • Previous experience in a related field, and existing knowledge of industrial construction equipment and tooling;
  • Experience in Microsoft applications, specifically: Outlook, Word, Excel, and Teams;
  • Attention to detail and effective paperwork organization;
  • A self-starter, with a keen sense of time-management and effective planning skills;
  • Good communication and people skills;
  • Ability to cater to customer schedules and attend possible after-hour events
  • A clean driver's abstract;
  • Travel when required;
  • The desire to work effectively within a team environment.


Additional Qualifications

  • Proficiency/prior experience with Systematics would be considered an asset;
  • Technical aptitude of Jobsite equipment and operations would be considered an asset.


About Toromont Energy Systems

Toromont Energy Systems is a division of Toromont Industries Ltd. that specializes in the sale, rental, and servicing of power systems equipment, including diesel and natural gas engines, generators, and related components. The company serves a variety of industries, including mining, oil and gas, construction, and agriculture, among others. Toromont Energy Systems is headquartered in Concord, Ontario, and has locations throughout Canada.
Learn more about Toromont Energy Systems
Size
100 employees
Industry
Founded
1988
NASDAQ

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