Key Account Manager

Sunbird Software Inc.

$110K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in enterprise software sales and major account management
  • Proven track record of meeting sales targets and account development
  • Strong understanding of technology and ability to adapt sales methodologies
  • Existing network of data center professionals for potential lead generation
  • Familiarity with strategic sales training techniques
  • Proficiency in CRM software and Microsoft Office applications
  • BA/BS degree or technological certifications preferred

Responsibilities

  • Identify and pursue new business opportunities through consultative selling
  • Achieve sales targets and strategic objectives via pipeline development
  • Lead development of solutions tailored to customer needs
  • Manage the complete sales cycle for both new and existing accounts
  • Employ proactive selling methods to enhance market share and revenue
  • Provide regular performance updates to senior management using CRM tools
  • Engage in industry events to strengthen customer relations

Benefits

  • 401(k) matching
  • Comprehensive medical, dental, and vision insurance
  • Flexible work schedule and remote work option
  • Generous paid time off policy
  • Disability and life insurance
  • Tuition reimbursement opportunities
  • College Savings Benefits
Full Job Description
The Key Account Manager is responsible for successfully managing the assigned territories and is expected to close new business by building trusted customer relationships with Data Center Operators and/or Facility Managers. Successful candidates should be able to identify opportunities, converting these opportunities into sales, demonstrating the monetary value of Sunbird product/services, managing cross functional teams to ensure territory success and manage enterprise customer relations. This is a remote position but candidate must reside in Northern California territory.

Candidate must be able to skillfully execute these standard sales processes:
  • Develop and qualify opportunities
  • Understand customer buy process
  • Develop & adapt Enterprise sales methodologies

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary Responsibilities include (but are not limited to):
  • Hunt for new business opportunities and consult with perspective customers to provide mutually beneficial solutions.
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts though pipeline development and high win rate.
  • Lead solution development efforts that best address end-user needs, while coordinating the involvement of relevant company resources.
  • Manage end-to-end sales cycle for new and existing accounts.
  • Utilize proactive/consultative selling methods to improve market share, revenue growth, and profitability.
  • Provide regular updates to senior management on status and performance of customer accounts within the territory through CRM.
  • Participate in industry or promotional events (e.g. trade shows, conferences) to cultivate customer relationships.
  • Other duties as assigned.

REQUIREMENTS/QUALIFICATIONS
  • A proven track record of success in selling enterprise software applications and managing major accounts.
  • Passion for technology products.
  • Ability to learn new technology and understand it at a high level.
  • Proven business development process and skillset.
  • Experience in channel and direct sales. Experience in pre-sales activities is helpful.
  • Proven referenceable track record of managing and developing major accounts at C level.
  • Strong account management and relationship building skills.
  • Knowledge and experience of multi-level selling and account management in large corporate accounts.
  • Possess an existing and current rolodex of data center infrastructure managers / directors / VPs, etc. that can be used as references for gaining access.
  • Ability to converse and consult with customers, providing educational value during the process.
  • Formal strategic/solution sales training (Sandler, Challenger, Strategic, SPIN, etc.)
  • Ability to use Microsoft Office/Exchange, and CRM systems
  • BA/BS degree or technological certifications are preferred.

Job Type: Full-time

Benefits:
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • College Savings Benefits
  • Vision insurance
  • Work from home

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