WHAT WE NEED:We are seeking a high performing sales professional to be a Key Account Manager within our Wholesale Floral channel. This individual must be experienced leading strategic accounts to drive profitable growth through annual business planning, commercial execution, and cross-functional coordination to build brands, improve service, and increase product availability.
Responsibilities of the Key Account Manager role include (but are not limited to):
- Own relationships and commercial performance for key wholesale accounts; drive profitable growth and pursue targeted goals.
- Maintain and expand customer relationships to ensure satisfaction; build trust-based partnerships.
- Develop and execute account plans and promotional activities; support annual business plan execution
- Lead customer training initiatives and provide product education and training to wholesaler staff on OASIS® Floral Products and related brands to ensure they are proficient in product features, benefits and applications.
- Deliver monthly account performance reporting and quarterly business review content, including forward plans and forecasts.
- Represent the company at key trade shows and market events; gather competitive/market intelligence.
- Use basic sales analytics (e.g., Excel/Power BI reports) and leverage other data sources to identify growth opportunities, improvement actions and track progress.
- Coordinate cross-functionally with Marketing, Supply Chain, Customer Service, and Finance to deliver comprehensive solutions.
Accountabilities & KPIs
- Meet or exceed sales, margin, and new-product launch targets for assigned accounts.
- Maintain forecast accuracy and proactively communicate demand signals.
- Budget ownership for travel, entertainment, samples, and trade shows.
- Demonstrate adaptability to customer/industry shifts and internal changes.
- Maintain a Lean Selling mindset and drive continuous improvement in account processes, reporting quality, and customer satisfaction.
- Protect confidential information and act consistently with company strategy.
WHO WE ARE LOOKING FOR:- An individual with a Bachelor's Degree is preferred (Business or related field).
- An individual with 5-7+ years of sales and key account management experience, ideally in wholesale/distribution.
- An individual with proven negotiation, presentation, and account planning capability.
- An individual who is able to maintain a Lean Selling mindset and drive continuous improvement in account processes, reporting quality, and customer satisfaction.
- An individual with advanced proficiency with Excel/PowerPoint; Power BI is strongly preferred.
- An individual who is able to travel up to approximately 50% of the time including some weekends during peak event seasons.
- An individual who is customer-centric, organized, and responsive.
- An individual who has a learning mindset and strong product/technical training aptitude.
- An individual who can translate data into simple actions.
- An individual who has commercial acumen: pricing, margin awareness, and promotion effectiveness.
- An individual who is comfortable coaching/training customer teams.
- An individual with has a program/solution selling and portfolio mindset.
WHAT WE OFFER:- A full-time career with a competitive salary and benefit plan options, paid-time off and an immediately vested company-matched 401k plan
- Our company culture places a high value on integrity and trust, respect, collaboration, and a proper work/life balance
- An opportunity to add value to the organization and build strong professional relationships
Smithers-Oasis is a drug free workplace. Upon acceptance of a job offer, the candidate will be required to successfully pass a drug screen.This is a remote position with a targeted salary range of $97,000 - $120,000 plus a 10% annual bonus potential. Higher pay for this position will be dependent upon relevant experience.
