Illinois Tool Works

Key Account Manager - MRO

Illinois Tool Works • $110K — $120K *
Danvers, MA 01923In-Person
Manufacturing & Automotive
Less than 5 years of experience
4 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Engineering, or a science-related field.
  • 3+ years of sales experience in the manufacturing/assembly sector
  • Proven track record of sales success with Original Equipment Manufacturers (OEMs)
  • Familiarity with Sales Processes and CRM systems, particularly Sales Force
  • Proficient in using MS Office Suite
  • Valid Driver's License and ability to travel 60% of the time
  • Experience with adhesives or potting compounds is a plus.

Responsibilities

  • Establish and maintain strong relationships with key accounts to enhance customer satisfaction.
  • Develop and implement a growth plan for the MRO Segment.
  • Engage in tactical and operational planning with the Segment Manager for account objectives.
  • Collaborate with the distributor network to identify major account opportunities in the region.
  • Provide accurate sales forecasts by account and adapt to demand changes.
  • Identify customer pain points and offer effective solutions.
  • Work with product management to identify new product needs and assist in their development and launch.

Benefits

  • High level of autonomy in driving growth within various markets.
  • Opportunity to participate in innovative product development and launch.
  • Participate in market/channel projects aligned with the overall business strategy.
Full Job Description
Job Description:

SUMMARY

Our Sales team plays a pivotal role in our business growth initiatives and is essential to delivering outstanding customer outcomes. As a Key Account Manager, you will get to work in a fast-paced and dynamic environment, leveraging your entrepreneurial spirit, results-oriented strategic mindset, and customer-focused approach. This is an exciting opportunity to drive growth in a wide variety of markets with a high level of autonomy!

PRIMARY RESPONSIBILITIES:

  • Establish and maintain strong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction.
  • Develop and implement a robust plan to achieve significant growth within the MRO Segment.
  • Tactical and operational planning with the Segment Manager to determine primary objectives within accounts.
  • Align with distributor network to promote significant growth in region through identifying opportunities at major accounts.
  • Develop and report accurate sales forecasts by account and product line and understand changes in demand.
  • Identify and resolve customer pain points and offer solutions.
  • Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework.
  • Demonstrate strong Sales Excellence including a disciplined competency in the understanding and utilization of Sales Force CRM.
  • Participate in market/channel projects as required to support the overall business strategy.
  • Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service.
  • Promote, support, and adhere to all safety and quality related policies and procedures.


SKILLS & COMPETENCIES:

  • Bachelor's degree in Business, Engineering or a science-related discipline or equivalent experience.
  • 3+ years of sales experience within the manufacturing/assembly industry is required.
  • Prior experience selling to Original Equipment Manufacturers (OEMs) with a proven growth record.
  • Familiarity with Sales Processes and CRM - specifically Sales Force.
  • Proficiency in MS Office Suite.
  • Must have a Valid Driver's License and the ability to travel 60%.
  • Adhesives and/or potting compound experience strongly preferred.
  • Ability to sit and stand for up to 8 hours/day.


Compensation Information:

The salary for this role is $110,000.00 - $120,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

About Illinois Tool Works

ITW is an industrial manufacturing company that specializes in the fields of industrial machinery, engineering, operations, sales, marketing, finance, and accounting. It's in deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which they live and work, the cars they drive, and the mobile devices they rely on. It was founded in 1912 and headquartered in Glenview Nas, Illinois.

Illinois Tool Works Careers

Join the dynamic team at Illinois Tool Works (ITW), a global leader in diversified manufacturing, where innovation and excellence drive us forward. ITW offers unparalleled job opportunities, fostering a culture of growth and leadership in the industry.

Work You’ll Do

At Illinois Tool Works, you will be part of a professional community that thrives on creativity and innovation. Our employees are equipped with the skills needed to succeed and are provided with endless opportunities for professional growth. Engage in work that matters, with projects that transform industries and enhance futures.

Explore Career Paths

Whether you're seeking an internship, a graduate opportunity, or a seasoned professional position, ITW offers a range of career paths across various departments. Our team benefits from a supportive and diverse working environment where every member’s contribution is valued.

Innovate and Lead

Join a team where innovation leads to revolutionary solutions in industries worldwide. At ITW, you will work alongside industry experts to develop new ideas and strategies that keep us at the forefront of technological advancements. Your career at ITW will be marked by a continuous journey of growth and leadership.

Develop Your Skills

With ITW’s commitment to professional development and diversity training, you will enhance your skills through targeted training programs and workshops. These opportunities not only boost your career but also ensure you stay competitive in the job market.

Be Part of Our Culture

ITW is dedicated to building a culture that respects and embraces diversity, encourages innovation, and fosters leadership. Our team is our greatest asset, and we believe in providing them with the benefits and resources they need to succeed both professionally and personally.

Networking and Professional Growth

Expand your professional network through ITW’s global presence and collaborative work environment. Engage with professionals across different sectors, gaining insights that can lead to significant career advancements. Our networking events and professional groups help you connect with key industry leaders and peers.

Join Our Team

Search for open positions that match your skills and interests on the ITW Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

Keep up to date with the latest industry trends, company news, and career tips by following our careers blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences and career goals. Explore the opportunities at Illinois Tool Works today and discover how your expertise can help shape the future of our company and the industries we serve. Join us in our mission to achieve excellence through innovation and leadership.
Learn more about Illinois Tool Works
Size
45,000 employees
Market Cap
$68.1 billion
Industry
Manufacturing & Automotive
Net Income
$2.1 billion
Founded
1912
5 Year Trend
+1.2%
Revenue
$12.5 billion
NASDAQ
ITW
* Ladders Estimates

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