Key Account Manager

Kenvue

$80K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University degree in Business, Marketing, or related field required.
  • 3-5 years experience in sales, marketing, customer development, or business analytics.
  • Experience in CPG (Consumer Packaged Goods) and retail preferred.
  • Strong analytical skills with the ability to interpret complex business data.
  • Proficient in digital tools including MS Office, sales databases, and web applications.

Responsibilities

  • Deliver on Business Plan KPI targets for assigned accounts and categories.
  • Develop joint business plans with customers reflecting brand strategies and objectives.
  • Negotiate key agreements regarding promotions, pricing, and trade investments.
  • Utilize analytics to drive sales growth and improve profitability.
  • Manage assigned Customer Trade investments effectively.
  • Prepare accurate monthly sales forecasts and investment estimates.
  • Handle day-to-day operations including customer requests and communication.

Benefits

  • Competitive Benefit Package
  • Paid Company Holidays, Vacation, and Volunteer Time
  • Learning & Development Opportunities
  • Kenvuer Impact Networks
  • Benefits may vary by location or region.
Full Job Description
Role reports to:
Customer Leader - SDM

Location:
North America, Canada, Ontario, Markham

Work Location:
Hybrid

What you will do

The Key Account Manager is responsible for the development and achievement of Customer Business Plans and other key business objectives across a variety of performance indicators, including Net Trade Sales, Point of Sales (POS), Brand and Customer Share Growth, Trade Investment Management and Customer Profitability. You will achieve these objectives, by developing strong relationships with Key Account (customer) and internal business partners (e.g. Marketing, Supply Chain, Finance, Category Management, Shopper Marketing.)

This requisition is posted as an talent pipeline role to proactively build and maintain a strong pool of qualified candidates. While there may not be an immediate opening tied to this posting, candidates will be assessed and engaged for current and future opportunities as business needs evolve.

Kenvue Canada's corporate office is currently located in Markham, ON but is scheduled to move to North York (Yonge and Sheppard area) in or around Q3 2026.

Key Responsibilities
  • Deliver against Business Plan KPI targets for assigned accounts, categories, and brands
  • Develop joint value business plans with customers that reflect the strategies and objectives for assigned brand and categories
  • Manage and negotiate key agreements with customer partners including promotion and merchandising planning, new product listing, pricing actions, Revenue Growth Management, distribution and customer trade investment management.
  • Utilize analytics and insights to drive sales growth, improve and increase trade investment return on investment, improve profitability, identify category development opportunities, improve and accelerate on shelf availability, review and assess inventory positions.
  • Manage assigned Customer Trade investment
  • Prepare comprehensive and accurate monthly Sales and Trade Investment customer forecasts and the latest estimates
  • Manage day to day operation of the business including managing customer requests, deduction management, ad hoc requests, and communication with customer and internal partners.


What we are looking for

Required Qualifications:
  • University degree is required, preferably in Business, Marketing or other related field.
  • A minimum of 3 to 5 years professional business experience in sales, marketing, customer development, business analytics, and/or category management experience is required.


Desired Qualifications:
  • Previous experience in CPG and retailer preferred.
  • Ability to prioritize and effectively balance multiple projects/initiatives.
  • Ability to interpret and communicate complex business data.
  • Strong digital literacy, including Copilot, MS Office Suite applications, sales database, and web applications.
  • Ability to manage trade investment and forecasting of a business.
  • Strong analytical skill set and the ability to pull out relevant data points to recognize trends and shape a business story.
  • Negotiation skills and leadership during joint planning business meetings externally
  • Ability to navigate an organization internally and externally developing relationships and moving past barriers.
  • Ability to work in a matrix environment where priorities change rapidly, and high complexity is evident.
  • Strong ability to work independently to identify business needs and opportunities.
  • In-depth computer skills, with the ability to create, manipulate, revise, and modify data, documents, presentations, and spreadsheets is required


What's in it for you

Annual base salary for new hires in this position ranges:$0.00 - $0.00

This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.

  • Competitive Benefit Package*
  • Paid Company Holidays, Paid Vacation, Volunteer Time & More!
  • Learning & Development Opportunities
  • Kenvuer Impact Networks
  • This list could vary based on location/region


*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Non-Vacancy: This posting does not correspond to an existing vacancy but is part of our proactive recruitment efforts.

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