Key Account Manager - InReach

Sodexo

$75K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 3+ years in account management or similar role
  • Proven ability to build trusted customer relationships
  • High proficiency in MS Office, especially Excel, and Salesforce or similar CRM tools
  • Strong verbal and written communication skills
  • Excellent organizational, prioritization, and multitasking skills

Responsibilities

  • Manage and grow key accounts focused on retention and upselling
  • Develop strategies for customer growth and retention
  • Serve as liaison between customers, vendors, and internal teams
  • Introduce new products and solutions through various channels
  • Collaborate with sales, marketing, and operations teams
  • Maintain daily activity tracking and reporting in Salesforce

Benefits

  • Comprehensive medical, dental, and vision care
  • 401(k) plan with matching contributions
  • Paid time off and company holidays
  • Career growth opportunities and tuition reimbursement
Full Job Description
Role Overview

Sodexo is hiring a Key Account Manager to support our InReach business in the Washington DC/Virginia region. At InReach, we're transforming the convenience industry by putting people first and obsessing over extraordinary food and beverage experiences. We're intentionally not boring-quirky, curious, and future-focused, we work in a buzzword-free zone where innovation, trust, and phenomenal service come first. Our culture is grounded in doing the right thing, always, with a deep commitment to inclusion, wellness, sustainability, and supporting local partners. This is a remote role with regular travel to customer locations, offering the opportunity to be a hero to clients and guests every day. 20-30% overnight travel expected.

Incentives

Remote Opportunity with Vehicle Allowance

What You'll Do

  • Manage and grow a portfolio of key accounts (many in the government sector) with a focus on retention, upselling, and long-term partnerships
  • Develop and execute customer growth and retention strategies aligned with company objectives
  • Serve as the primary liaison between customers, vendors, and internal teams
  • Introduce new products and solutions through multiple engagement channels
  • Collaborate cross-functionally with sales, marketing, and operations to drive results
  • Maintain accurate daily activity tracking and reporting in Salesforce


What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • Proven ability to manage accounts and build strong, trusted customer relationships, both public and private sector
  • High proficiency in MS Office (especially Excel) and Salesforce or similar CRM tools
  • Strong written and verbal communication skills, including presentations to senior leaders
  • Ability to work independently in a fast-paced, remote environment
  • Excellent organizational, prioritization, and multitasking skills with strong attention to detail
  • A professional demeanor and a continuous-improvement mindset


Qualifications & Requirements

Minimum Education Requirement: Bachelor's degree or equivalent experience
Minimum Functional Experience: 3 years

Similar Jobs

More Jobs at Sodexo

More Education, Government & Non-Profit Jobs

Find similar Key Account Manager - InReach jobs: