Key Account Manager, British Columbia Objective and PurposeThe BC Key Account Manager will run Organigram's joint business planning with the British Columbia Cannabis Store and oversee other regional accounts in the province. The Key Account Manager, BC will develop Organigram's assortment and shopper marketing strategy with the BCCS and BC based accounts, working closely with sales planning and supply chain to ensure the province's assortment reflects forecasted revenue and budgeted plans. In addition, the role will be accountable for weekly and monthly deliverables for both BCLDB and AGLC provincial boards in support of revenue targets. This role will report directly to the Director of Western Canada.
Role Responsibilities- Manage profitable mix for Organigram's assortment in British Columbia and Alberta, ensuring a balanced margin profile across Organigram's "good, better, best" brand and product hierarchy
- Support BCLDB & AGLC product call process and SKU assortment suggestions - collaborate with cross-functional teams in Supply Chain, Commercialization, Operations and Marketing to plan and execute a profitable, revenue generating assortment tailored to British Columbia consumer needs using market insights and data
- Weekly order management and delivery planning to accurately meet BCLDB & AGLC demand; identify ongoing efficiency and savings opportunities with Supply and Sales planning & strategy peers
- Manage inventory tracking, velocity, pricing submissions and RTV mitigation strategies with both BCLDB and AGLC, to support margin contribution and revenue targets
- Monitor and analyze sales performance; identify headwinds, tailwinds and corrective action to plan
- Handle inquiries, complaints, and non-compliance issues
- Ensure compliance with all BCLDB marketing specific requirements, trusted "go to" resource of internal OG stakeholders on all elements of BCLDB guidelines and regulations
- Support regular meetings with BCLDB and AGLC category teams and decision-making stakeholders - develop reporting, leverage insights and data analytics to support innovation and assortment evolution
- Conduct regular 1:1 meetings with BCCS and key accounts stakeholders (Supply, Merch and Strategy)
- Lead customer presentations with BCCS and other BC based accounts
- Develop tools (BC wholesale reporting dashboards) to provide RSMs and FSRs with actionable insights from BC wholesale and BCCS retail results. Work cross functionally with field sales team to align on market priorities and strategies to accelerate sales velocity to achieve forecasted volumes.
Requirements, Skills and Competencies- 5+ years of key account or field sales experience in CPG or Cannabis
- Post-secondary business degree/diploma
- Valid driver's license
- Role is based in Greater Vancouver Area
- Some travel may be required for customer meetings at retail.
- Ability to work strategically and collaboratively across functions and departments, with an ability to lead through influence
- Strong data analysis (Excel, Power BI) and forecasting experience an asset
- Owner's mindset and a hunger to drive results
- Excellent communicator (both oral and written)
- Strategic mindset with strong critical thinking skills and ability to craft compelling business cases
