Job Posting: Key Account ManagerJob Overview:The Key Account Manager is responsible to keep commercial contacts with the Customer.
He's responsbile for the offer management and contract review processes. The nomination letter he receives from the Customer is the triggering criterion for the following product development process.
Tasks Customer Interface
• Responsible for the relationship with his Customer (worldwide)
• Regular customer visits (frequency depending on customer configuration and attitude/project status and RFQ`s)
• Managing the customer worldwide (first contact person, make presentations at the customer...)
• Collect all necessary information from the customer (model planning, quantities, strategy...) Participate/manage customer visits, Kick Off Meetings, Audits...
• Manage all commercial issue coming from daily business (logistic demand, samples, etc..)
• Support all customer contact persons RFQ and Offer Management
• Price-, development-, tooling- and sample cost negotiation with the customer (within internally approved boundary conditions)
• RFQ and Offer management according to internal ASK process (Quarta / payback)
• Prepare the "RFQ package" with all the input data available and initiate the RFQ process in "Quarta" Support the whole RFQ process and upload in Quarta all commercial data and documents
• Develop the business with the customer Internal Interface
• Maintain price list information and program life time dates (EOP, SOP)
• Prepare sales Budget (deadlines defined by BD manager) and mid term sales Forecast plan
• Analyze "portfolio" information and trends upon request by BD Manager or CEO (at least monthly)
• Manage the distribution and approval of all customer contracts
• Support the product marketing activities (market data, competitor information, shares...
• Constraints The price of the product must be agreed with BD Manager, PM Manager and CEO.
• Communication
How You Will Be Successful:- Envision the Future
- Communicate Honestly and Broadly
- Seek Technology and Business "First"
- Embrace Diversity and Take Risks
What We Offer:- Competitive Salary
- Comprehensive Benefit Package
- 401(k) with matching contributions
- Paid Time Off
- Employee Discounts
- Free training on all Altair products