RSM US

Key Account Executive - Industrials

RSM US$147K — $260K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or graduate degree in a related field, or equivalent work experience; CPA, CFA, or relevant industry credential is a plus.
  • 7+ years of account management or sales experience in professional services, ideally serving Industrials clients.
  • In-depth knowledge of audit, assurance, tax, consulting, and the Industrials sector.
  • Strong consultative selling and relationship-building skills to design tailored solutions.
  • Expertise in strategic account planning and multi-threaded relationship management.
  • Proficiency with M365, CRM analytics, and business intelligence tools for data-driven insights.
  • Excellent communication, presentation, and negotiation skills.

Responsibilities

  • Develop and execute strategic account plans for 8-15 Industrials key accounts focused on revenue and relationship milestones.
  • Conduct quarterly account reviews with internal stakeholders to identify and capitalize on expansion opportunities.
  • Establish and maintain executive relationship mapping to engage decision-makers across organizations.
  • Lead transitions from single-service clients to multi-service partnerships through tailored solutions.
  • Drive organic revenue growth and pursue new service opportunities within assigned accounts.
  • Identify high-value expansion needs and present compelling multi-service value propositions to C-suite executives.
  • Proactively manage and forecast expansion revenue pipelines, tracking opportunity sizing and progress.

Benefits

  • Flexibility in schedule to balance personal life and client responsibilities.
  • Access to a competitive benefits and compensation package with potential sales commissions and discretionary bonuses.
  • Opportunities for professional development and career advancement within a supportive environment.
Full Job Description
RSM US LLP is seeking to add a Key Account Executive to our Enterprise Sales Organization to focus on growing our comprehensive suite of audit, tax, and consulting services. The Key Account Executive is responsible for driving growth within major Industrials client accounts by fostering strong executive relationships and developing a deep understanding of sector-specific business needs. This role focuses on identifying and pursuing cross-sell opportunities across manufacturing, distribution, transportation, logistics, construction, and related industrial markets, actively converting single-service engagements into integrated partnerships by promoting RSM's assurance, tax, and consulting offerings. Serving as a strategic advisor, the Key Account Executive coordinates internal resources to deliver industry-informed solutions that address operational performance, supply chain resiliency, regulatory compliance, workforce, technology, and growth priorities. The position is central to strengthening client loyalty, increasing revenue, and supporting the organization's overall business objectives within the Industrials sector.

Responsibilities:

Strategic Account Leadership & Planning

  • Develop and execute comprehensive strategic account plans for 8-15 assigned Industrials key accounts, establishing clear revenue targets, relationship milestones, and cross-sell initiatives aligned with sector growth priorities and firm objectives.


  • Conduct quarterly account reviews with internal stakeholders (audit, tax, consulting partners, Industrials leaders, and subject matter experts) to identify expansion opportunities, share sector-specific competitive intelligence, and design integrated service solutions.


  • Establish and maintain executive relationship mapping for each account, identifying decision-makers, influencers, and key stakeholders across the C-suite and operational functions to enable multi-threaded engagement.


  • Lead the transition of single service line clients (audit-only, tax-only, or consulting-only) into multi-service partnerships by connecting client business challenges to RSM's integrated capabilities in assurance, tax, and consulting.


Revenue Growth & Expansion

  • Drive year-over-year organic revenue growth within assigned accounts through renewals, upsells, cross-sells, and the pursuit of new service opportunities. Target 10-15% annual account growth, with particular emphasis on cross-functional service expansion.


  • Identify and qualify high-value expansion opportunities, including gaps in service utilization, unmet business needs, and Industrials-specific challenges such as supply chain disruption, margin pressure, automation, workforce constraints, regulatory compliance, transaction readiness, and operational modernization.


  • Develop and present multi-service value propositions to C-suite executives and operational leaders, leveraging Industrials benchmarking, peer case studies, sector trends, and quantifiable ROI scenarios to justify investments in expanded services.


  • Forecast and manage the expansion revenue pipeline, including opportunity sizing, probability weighting, and close forecasting for expanded service engagements; deliver quarterly pipeline reviews.


Client Relationship & Engagement

  • Serve as the primary point of contact and strategic business partner for assigned Industrials key accounts, building trust-based relationships grounded in deep sector knowledge, insight into each client's operating model, and demonstrated commitment to their success.


  • Conduct quarterly business reviews (QBRs) and executive business reviews (EBRs) with client leadership, presenting account performance summaries, service delivery outcomes, Industrials market trends impacting the client, and recommendations for enhanced value and expanded engagement.


  • Maintain consistent contact cadence through strategic calls, emails, and in-person visits focused on understanding evolving client needs, monitoring account health, and proactively identifying emerging challenges or expansion triggers


  • Build and nurture multi-threaded relationships across multiple business units, departments, and geographies within client organizations to reduce single-point-of-contact risk and increase wallet share.


  • Secure client advocacy through executive testimonials, case study development, and referral generation; cultivate referenceable relationships for thought leadership and new business development.


Cross-Sell & Service Integration

  • Lead the identification and launch of cross-service initiatives that position RSM as the integrated advisor of choice for Industrials clients, combining expertise from audit/assurance, tax strategy, and consulting/advisory to address clients' highest-priority operational, financial, compliance, and growth challenges.


  • Collaborate with practice leaders, Industrials subject matter experts, and delivery teams to design and scope integrated solutions that leverage RSM's full breadth of capabilities and sector depth.


  • Manage the internal sales process, including coordinating proposal development, managing competitive assessments, and orchestrating multi-practice involvement in client meetings to present unified solutions and demonstrate firm capabilities.


  • Track and report on product/service line penetration within each account, establishing goals for adoption of new services and monitoring progress toward multi-service partnership status.


Client Success & Account Health

  • Develop and monitor relationship depth, contract renewal status, competitive threats, usage trends, and client satisfaction indicators.


  • Proactively identify at-risk accounts and design interventions (increased executive engagement, service recovery initiatives, enhanced value delivery) to prevent churn and stabilize relationships.


  • Work closely with delivery teams, audit partners, and consulting leads to ensure service delivery excellence, client satisfaction, and measurable outcomes against agreed success criteria.


  • Manage contract renewals and renegotiations, ensuring on-time renewal execution and leveraging renewal conversations as opportunities to expand scope and service offerings.


Market & Industry Insights

  • Develop deep Industrials expertise for assigned accounts, staying abreast of trends, regulatory changes, market dynamics, peer benchmarks, and business issues affecting manufacturers, distributors, transportation and logistics companies, construction firms, and related industrial sectors.


  • Bring curated Industrials insights, thought leadership, benchmarking data, and best practice recommendations to client conversations, positioning RSM as a strategic thought partner and trusted advisor to the sector.


  • Identify and communicate competitive threats, market disruptors, technology shifts, margin pressures, supply chain risks, and emerging business challenges affecting Industrials clients that create opportunities for expanded RSM engagement.


Required Qualifications:

  • Bachelor's or Graduate degree (preferred) in related field of study, or equivalent work experience. CPA, CFA, or relevant industry credential a plus.


  • 7+ years of account management, strategic account leadership, or sales experience within professional services, management consulting, accounting, or mid-market B2B services, preferably serving Industrials clients.
  • Deep working knowledge of professional services delivery (audit, assurance, tax, consulting, advisory, or similar) and the Industrials sector, with the ability to speak credibly about service capabilities, methodologies, operational priorities, and client outcomes.


  • Strong consultative selling and relationship-building expertise; ability to diagnose client business challenges, design tailored solutions, and articulate ROI and value propositions

  • Mastery of strategic account planning, multi-threaded relationship management, and account health assessment frameworks.


  • Excellence in cross-functional coordination and internal stakeholder management; demonstrated ability to align and mobilize internal teams (partners, practice leads, consultants, delivery professionals) around client success and revenue objectives.


  • Advanced proficiency with M365, CRM analytics, and business intelligence tools; ability to extract insights from account data and use metrics to drive decision-making.


  • Excellent communication, presentation, and negotiation skills; ability to craft compelling value narratives for C-suite audiences and close complex, multi-service deals.

  • Proven ability to build C-level relationships, navigate complex organizational structures, and influence senior decision-makers in financial, operational, or strategic functions.


  • Direct experience in cross-selling or multi-service expansion within a professional services or consulting environment, with evidence of sustained success growing account wallet share.


At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $147,000 - $260,700

Individuals selected for this role may be eligible for sales commissions and a discretionary bonus based on firm and individual performance.

About RSM US

RSM US is a leading provider of audit, tax, and consulting services to middle market companies in the United States. The company is headquartered in Chicago, Illinois and has more than 90 offices across the country. RSM US is a member of the RSM International network, which is the sixth largest network of independent audit, tax, and consulting firms in the world. The company's services include audit and assurance, tax, consulting, risk advisory, transaction advisory, and wealth management. RSM US serves clients in a variety of industries, including healthcare, financial services, manufacturing, real estate, and technology.
Learn more about RSM US
Size
13,000 employees
Industry

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