DataBank

Jr. Critical Infrastructure Engineer

DataBank • $75K — $90K *
Red Oak, TX 75154In-Person
Technical Services
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 1-3 years of experience in data center or mission-critical facility operations.
  • Familiarity with maintenance management and ticketing software.
  • Ability to work in high-pressure, 24/7/365 environments.
  • Strong verbal and written communication skills.
  • Knowledge of mission-critical systems like UPS, generators, and fire safety.
  • Experience with building automation and control systems.
  • Proficient in MS Office applications.

Responsibilities

  • Monitor maintenance methods and standards for facility equipment.
  • Collaborate with the Chief Engineer on customer solutions for space, power, and cooling.
  • Support daily operations of critical infrastructure systems such as power and HVAC.
  • Assist in generating and maintaining facility compliance reports.
  • Provide technical support during customer installations and integrations.
  • Promptly address operational issues to maintain 100% uptime.
  • Liaise with operations management and vendors to track solutions.

Benefits

  • Health, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability Insurance
  • Company-paid Life Insurance
  • 401(k) plan with company match
  • Paid Time Off (PTO) and paid holidays
Full Job Description
As a Jr. Critical Infrastructure Engineer, you will play a key role in ensuring 100% uptime of our data center operations, supporting mission-critical infrastructure for both the company and our customers. This position reports on-site and works closely with senior engineering staff and site operations teams to maintain, support, and optimize all technical aspects of facility operations.

Key Responsibilities:
  • Monitor and review maintenance methods, standards, and operating procedures for all facility equipment.
  • Collaborate with the Chief Engineer to plan and execute customer solutions, including space, power, and cooling requirements.
  • Support the daily operations of critical infrastructure systems-including power, HVAC, and life safety equipment-ensuring optimal performance and rapid incident response.
  • Assist in generating and maintaining up-to-date facility and compliance reports.
  • Provide technical support during customer installations and integrations, ensuring successful project completion.
  • Address operational issues promptly to uphold our commitment to 100% uptime.
  • Liaise effectively with operations management, vendors, and stakeholders to implement and track solutions.


Qualifications:
  • 1-3 years of experience in facility operations within data centers, telecommunications, or similar mission-critical environments.
  • Familiarity with maintenance management and ticketing software platforms.
  • Capable of working in high-pressure, high-availability (24/7/365) environments, including vendor coordination and emergency response.
  • Strong verbal and written communication skills.
  • Foundational knowledge of mission-critical facility systems, including Uninterruptible Power Supplies (UPS), generators, mechanical, and fire safety systems.
  • Understanding of building automation systems, energy management, and control systems for mechanical and electrical infrastructure.
  • Strong multi-tasking and time management skills; ability to meet shifting deadlines.
  • Proficiency in MS Word, MS Excel, and MS PowerPoint.


Benefits:
  • Health, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability Insurance
  • Company-paid Life Insurance
  • 401(k) plan with company match
  • Paid Time Off (PTO) and paid holidays


Compensation:

Salary range: $75,000 - $90,000 (commensurate with experience), plus full benefits package.

About DataBank

DataBank is a leading provider of enterprise-class data center, cloud, and interconnection services. The company was founded in 2005 and has since grown to become one of the largest privately held data center providers in the US, with facilities in Dallas, Minneapolis, and Kansas City. DataBank's services include colocation, cloud hosting, managed services, and network connectivity, and the company serves a wide range of customers, including Fortune 500 companies, healthcare providers, and government agencies. DataBank is known for its high-quality facilities and customer service, and has received numerous awards for its performance and innovation.
Learn more about DataBank
Size
1,000 employees
Industry
Information Technology
Net Income
$10 million
Founded
2005
5 Year Trend
+20%
Revenue
$200 million
* Ladders Estimates

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