Business Analysis Manager Office of the Director (OOD)

Job Location:

Address: 150 North 18th Avenue Phoenix, Arizona 85007
All AHCCCS Employees must reside within the state of Arizona.

Posting Details:

Must Reside in Arizona. Salary: Up to $102,000 Grade: 29 FLSA Status: Exempt Closing Date: Open Until Filled This position may offer the ability to work remotely, within Arizona, based upon the agency's business needs and continual meeting of expected performance measures.

Job Summary:

The Evaluation & Data Manager, under the direction of the RHTP State Project Officer, is responsible for leading the design, implementation, and continuous improvement of the Rural Health Transformation Program (RHTP) evaluation and data framework. This role serves as the central authority on performance measurement, data integrity, and evaluation methodology, ensuring compliance with Centers for Medicare & Medicaid Services (CMS) and U.S. Department of Health and Human Services (HHS) requirements. The position oversees the development of metrics, aggregation and analysis of data across multiple initiatives, and delivery of federal reporting. This role is critical to supporting data-driven decision-making, ensuring audit readiness, and advancing program accountability, impact, and sustainability across a complex, multi-agency federal grant program.

This position is grant funded and may be eliminated based on the availability of funding. Arizona's Rural Health Transformation Program is supported by the Centers for Medicare & Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS) as part of the financial assistance award totaling $166,988,955.92 with 100 percent funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor endorsement, by CMS/HHS, or the U.S. Government.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Major duties and responsibilities include, but are not limited to:
• Program Evaluation & Performance Measurement: Lead the design and execution of evaluation strategies, including metrics, logic models, and performance measurement systems to assess program outcomes and effectiveness.
• Data Analysis & Business Intelligence: Aggregate and analyze cross-program data; identify trends, risks, and performance gaps; translate complex data into actionable insights and recommendations for leadership decision-making.
• Supervisory Leadership & Data Operations Oversight: Supervise and direct business analysts and data staff; manage workload, performance, and professional development; oversee development of dashboards, reporting tools, and analytical products to ensure quality and consistency.
• Data Governance & Quality Management: Develop and implement data governance frameworks, including standards, policies, validation protocols, and controls to ensure data integrity, accuracy, and audit-ready documentation across systems and partners.
• Reporting & Financial Alignment: Oversee preparation of required federal and internal reports (quarterly, annual, NCC); ensure alignment of performance data with financial expenditures to support cost-effectiveness and resource allocation.
• Stakeholder Coordination, Compliance & Technical Assistance: Coordinate with program, fiscal, compliance, and external partners; provide technical assistance on data and evaluation practices; ensure adherence to federal requirements and support audit readiness and risk mitigation.
• Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge, Skills & Abilities (KSAs):

Knowledge:
• Principles and practices of business analysis, data governance, and performance management
• Federal grant compliance and reporting requirements (e.g., 2 CFR Part 200, CMS, HHS (preferred)
• Program evaluation methodologies (logic models, outcome measurement, continuous improvement)
• Data management systems, data warehousing concepts, and governance frameworks
• Statistical and analytical techniques for performance measurement and outcome evaluation
• Public health, Medicaid, or large-scale government program operations (preferred)
• Financial data analysis and linkage of expenditures to performance outcomes
Supervisory principles and practices within a government environment

Skills:
• Supervisory leadership, including coaching, mentoring, and team performance management
• Advanced business analysis and data interpretation across complex, multi-source datasets
• Development of dashboards, performance reports, and executive summaries
• Strategic planning and translating data into policy and operational recommendations
• Strong communication skills for technical and non-technical audiences
• Cross-functional collaboration with program, fiscal, IT, and compliance teams
• Project and workload management in a multi-initiative environment
• Use of data analysis and business intelligence tools (e.g., SQL, BI dashboards, analytics platforms)

Abilities:
• Lead and oversee enterprise-level data governance and analytics functions
• Supervise staff and ensure delivery of high-quality analytical products
• Ensure compliance with complex federal reporting and audit requirements
• Synthesize large, complex datasets into clear, actionable insights
• Influence executive decision-making using evidence-based analysis
• Establish and enforce data standards, policies, and governance practices
• Manage competing priorities and meet strict regulatory deadlines
• Build collaborative relationships across multiple agencies and stakeholders

Qualifications:

Minimum:
• Bachelor's degree in Information Systems, Data Science, Health Informatics, Public Administration, Healthcare Administration, Statistics, or a related field and Two (2) years working within the data governance and data management field with large enterprise systems (or equivalent experience). Two (2) years of experience in a lead, supervisory, or project management role. Demonstrated experience supporting data governance, data quality, analytics, or data management functions. Experience working in or with government agencies, healthcare payers, or managed care organizations.

Preferred:
• Master's degree in Health Informatics, Data Analytics, Public Health, Public Administration, or a related field and Five (5) years of experience working with healthcare or Medicaid, or large-scale administrative data systems. Experience supporting a state Medicaid agency, including CMS or T-MSIS reporting. Experience implementing or maturing a formal data governance program in a complex organization. Familiarity with Medicaid encounter data, T-MSIS, actuarial reporting, or quality measurement. Experience working with cross-functional governance committees. Professional certifications such as CDMP, PMP, or healthcare analytics-related certifications.

Pre-Employment Requirements:
• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

Benefits:

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here . For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.