Bank of Oklahoma

IW Senior Account Manager

Bank of Oklahoma$88K — $105K *
Tulsa, OK 74133In-Person
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required
  • 5-7 years of experience in Retirement or Institutional Trust Services preferred
  • 9-11 years of relevant work experience in legal or investment environments considered
  • Strong analytical skills to handle complex account issues
  • Excellent communication skills for client interaction

Responsibilities

  • Manage and administer Institutional Wealth client accounts and resolve client-related issues
  • Interact with clients and stakeholders for effective problem resolution
  • Oversee client services and ensure high client retention rates
  • Plan and implement transitions for new Institutional Wealth clients
  • Prepare analysis and reports for client investment review meetings
  • Research and address brokerage-related issues for retirement accounts

Benefits

  • Industry-leading health benefits covering physical, financial, and emotional well-being
  • Access to a robust performance plan
  • Support for professional growth and development opportunities
  • Collaborative and team-oriented work culture
  • Bonus opportunities based on performance
Full Job Description
Req ID: 78434

Location: Tulsa -TUL

Areas of Interest: Institutional/401(K) Services

Pay Transparency Salary Range: Not Available

Application Deadline: 09/18/2026

Bonus Type

BOKF Performance Plan (D02)

Summary

If you are looking for a job that combines a passion for innovation, an opportunity for growth, and a culture of teamwork, then you've come to the right place. We have an exciting opportunity awaiting someone like you!

Job Description

The Institutional Wealth - Senior Account Manager is primarily responsible for administering, managing and overseeing the services delivered to Institutional Wealth Clients This includes interaction with large clients, plan participants, attorneys, investment managers, accountants, auditors, and consultants as well as Bank Administrative and Trust Operations personnel relating to those issues. The Client Account Manager analyzes, develops and implements solutions for extremely complex account and departmental problems and issues. Generally incumbent works independently, with direction from Institutional Client Advisor.

Team Culture

We achieve more together by being involved, committed, and collaborative. We respect, honor and praise one another for a job well done. We celebrate each other's wins, big and small.

How You'll Spend Your Time

  • You will effectively manage and administer assigned Institutional Wealth client accounts, which includes analyzing, evaluating, recommending, and implementing solutions for various complex client-related issues and problems that arise.
  • You will interact with plan participants, auditors, attorneys, investment managers, and accountants regarding problem resolution and account maintenance.
  • You will oversee all client services, including calling client contacts to ensure retention, anticipating service needs, communicating enhancements, and resolving any questions or issues presented.
  • You will plan and implement the transition of new Institutional Wealth clients.
  • You will assist with analysis and preparation for client investment review meetings, including compiling analytical and report information.
  • You will research and resolve any self-directed brokerage issues, problems, or disputes for retirement plan accounts or investment management issues for institutional accounts.


Education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor's Degree and 5-7 years related experience or 9-11 years related work experience in Retirement or Institutional Trust Services, trust, legal or investment environment.

Working Conditions & Physical Requirements

Office

Base salary range explanation:

The base salary range represents an average range for this position. Actual offers to be determined based on the candidate's qualifications, skills, experience and education. See job details for salary range and bonus type.

Benefits:

BOK Financial Corporation Group offers industry-leading benefits addressing your complete physical, financial and emotional health.Click here to see our benefits.

About Bank of Oklahoma

Bank of Oklahoma is a regional bank headquartered in Tulsa, Oklahoma. The bank was founded in 1910 and has over 100 branches in Oklahoma, Texas, Kansas, and Missouri. Bank of Oklahoma provides a range of financial services, including personal and business banking, wealth management, and insurance. The bank is committed to supporting the communities it serves and has donated millions of dollars to charitable organizations. Bank of Oklahoma is a subsidiary of BOK Financial Corporation, which is a publicly traded company on the NASDAQ stock exchange.
Learn more about Bank of Oklahoma
Size
5,000 employees
Industry

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