Job Summary:
This position drives ITRM process and/or methodology for designated ITRM initiatives by leading or directing team members in the documentation of process and/or service requirements and guiding and influencing leadership in the development of the ITRM strategy. This role partners with leadership to help define goals, objectives, deliverables, and guardrails within the governance framework to ensure the development and implementation of efficient, effective, measurable, and sustainable ITRM processes and controls. This role also executes and plans ITRM compliance assessments, drives and manages the design and implementation of appropriate controls, and manages large-scale ITRM service delivery and engagements from planning to completion, including financials.

Essential Responsibilities:

• Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.
• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.
• Drives ITRM processes and/or methodology for designated ITRM initiatives by leading or directing team members in the documentation of process and/or service requirements and acceptance criteria from process owners and key stakeholders; guiding and influencing leadership in the development of the ITRM strategy; partnering with leadership to help define goals, objectives, deliverables, and guardrails within the governance framework to ensure the development and implementation of efficient, effective, measurable, and sustainable ITRM processes and controls; and collecting, analyzing, and reporting performance metrics using company software and reporting tools.
• Executes and plans ITRM compliance assessments and consulting projects by leading intake, planning and coordination activities for new or revisions to technology systems or services; and driving and managing the design and implementation of appropriate controls through the sustainment phase.
• Manages large-scale ITRM service delivery and engagements from planning to completion by managing multiple workstreams, including stakeholder communications and team mentorship; and managing and monitoring financials for assigned initiatives.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Applied Data Analysis
• Business Operations
• Conflict Resolution
• Cost Estimation
• Delegation
• IT Compliance
• IT Governance
• IT Industry: Trends & Directions
• IT Quality Assurance
• IT Standards, Procedures & Policies
• Information & Data Security
• Information Security Audits
• Managing Diverse Relationships
• Mentoring and Coaching
• Negotiation
• Organizational Skills
• Service Focus
• System and Technology Integration
• Technical Documentation

Minimum Qualifications:

• Minimum four (4) years in an informal leadership role working with business or technical teams.
• Bachelors Degree in MIS, Information Security, Accounting, Finance, Audit, or related field and Minimum eight (8) years experience in IT risk management, compliance, auditing, or information security. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.

Preferred Qualifications:

• Two (2) years of work experience in a role requiring interaction with executive leadership (e.g., Vice President level and above)
• Four (4) years experience writing ITRM documentation and assessment reports.
• Two (2) years developing IT compliance frameworks or ITRM methodologies.
• Two (2) years managing audit and/or compliance projects.
• Four (4) years experience working in a large matrixed organization.
• Two (2) years experience in the development and delivery of ITRM metrics and reporting.
• Master's Degree in MIS, Information Security, Accounting, Finance, Audit, or related field.
• CISSP or comparable certification.
• CISM or comparable certification.
• CISA or comparable certification.
• QSA or ISA certification.
• PMP certification.
• ITIL certification.
• DBMS certification.
• Four (4) years experience working with IT general controls (e.g., IT change management, access controls, security controls, etc.).
• Four (4) years experience working with database and security technologies.

Primary Location: North Carolina,Greensboro,Greensboro Administration
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:01 AM
Working Hours End: 05:01 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-IT-01|NUE|Non Union Employee
Job Level: Individual Contributor
Department: KPIT ADMIN - CRisk AssessConsult - 9601
Pay Range: $133800 - $173140 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 15 % of the Time
Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy.