Salary: $70,792.80 - $121,374.24 Annually
Location : High Point, NC 27260
Job Type: Full-Time
Job Number: 0101
Department: Comm & Info Services Administration
Opening Date: 07/07/2025
Closing Date: 7/21/2025 11:59 PM Eastern

Job Description

WHO WE ARE At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries.
We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll be joining a dynamic team of over 1,300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world!

OUR CORE VALUES

• Integrity: Saying what we mean and consistently doing what we say with no desire other than the good of the citizens we serve. It means standing up for beliefs.
• Responsibility: A continual process that emphasizes a high level of personal accountability by each member of the organization
• Partnership: Adding competitive value and quality to the services provided to our residents, businesses, and visitors through responsible fiscal stewardship, increased innovation, greater use of technology, and expanded civic, neighborhood and regional partnerships.

WHAT WE OFFER
The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed monthly pension upon retirement, vested after 5 years of service
• Competitive medical, dental, and vision plans effective day one
• 401K and 457B Retirement Plans
• PTO earned within first year
• 12 Paid Holidays per year
• Tuition Reimbursement Plan

YOUR PURPOSE
Do you love solving problems, improving systems, and helping people get the most out of their technology? We're looking for an IT Systems Analyst who's to support the tools that keep our City running smoothly.
In this role, you'll be part of our Information Technology Services Department, where you'll help manage and improve the systems our staff use every day - enterprise resource planning (ERP), utility billing and customer service (CIS/CRM), planning and zoning software, emergency services applications, and more.
You'll help plan for upgrades and new technology rollouts, support application development, and make recommendations on tools that can help us work smarter. You'll work closely with the IT Systems and Applications Manager and collaborate with teams across the City to make sure the systems they rely on are working efficiently and meeting their needs.
This is a great opportunity for someone who enjoys variety in their day, likes digging into details, and wants to be part of a team that values both innovation and public service.
Essential Tasks

WHAT YOU'LL DO

• Reviews and analyzes project requests to determine feasibility.
• Sets up API integrations between city and third-party information systems.
• Develops or modifies source code for city information systems.
• Manages source code using version control systems.
• Troubleshoots systems and applications; assists IT staff with resolutions.
• Monitors system performance; directs maintenance and improvements.
• Coordinates installation and implementation of new systems with IT staff and partners.
• Establishes and maintains system and application standards.
• Identifies partner requirements and defines solutions.
• Evaluates and recommends suitable technologies.
• Supports industry-standard IT security practices.
• Creates documentation according to department policies.

Qualifications

REQUIRED QUALIFICATIONS

• Formal Education
  1. Bachelor's degree from an accredited college or university in Computer Science, Information Science, or a related field.
• Professional Experience
  1. Minimum of three years of experience with enterprise-level critical systems.
  2. Minimum of three years of programming experience with SQL, Java and/or Python, PHP, PowerShell, and JavaScript.
  3. Knowledge of shell scripting languages.
  4. Ability to learn new programming languages.
  5. Experience developing REST APIs using programming and database concepts.
  6. Familiarity with database architecture and access methods.
  7. Knowledge of information security principles and industry best practices.
  8. Knowledge of current industry trends.
  9. Written and oral communication skills.
  10. Ability to communicate technical information to non-technical audiences.
  11. Relevant industry certifications.
  12. Valid North Carolina Driver's License.
  13. Experience with government service processes preferred.
  14. Ability to handle stress in a fast-paced environment.

Physical Requirements
Hearing/Speaking - Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens and applicants.
Visual Abilities - The ability to perceive via eyesight is required for this position:

• Acuity, Far - Clarity of vision at 20 feet or more. Must be able to see from a distance when administering and observing employment tests, operating a motor vehicle or addressing an audience.
• Acuity, Near - Clarity of vision at 20 inches or less. Must be able to see work-related business documents close at hand.
• Depth Perception - Three-dimensional vision and the ability to judge distance and space relationships.
• Field of Vision - The area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area.
• Accommodation - Must be able to adjust the eye lens to glance quickly.

Physical Strength - Degree of physical demands typically associated with this position include:
Light Work

• Exerting up to 20 pounds of force occasionally; and/or
• Exerting up to 10 pounds of force frequently; and
• A negligible amount of force to handle or move materials related to the position

Type of Physical Demands

• Reaching - Extending the hand(s) or arm(s) in any direction.
• Handling - Seizing, holding, grasping, turning, or otherwise working with hand(s).
• Fingering - Picking, pinching or otherwise working with fingers primarily rather than the entire hand or arm.

Mental Activity/Requirements
Reasoning
Ability to apply principles of logical thinking combined with knowledge of principles and practices of public personnel and employment laws to work tasks and handle practical situations, comprehend and respond to a variety of situations in a timely fashion and exercise good judgment.
Mathematics Ability
Using arithmetic and/or Statistics: Ability to direct and oversee the use of arithmetic and/or statistics in the preparation of a variety of tests and reports.
Language Ability
The ability to speak, read and write the English Language are required for this position.
Environmental Conditions
Hazards
No hazards are associated with this job.
Physical Surroundings
The worker is subject to inside environmental conditions. Protection from weather conditions but not necessarily from temperature changes, however, on occasions the worker does have responsibilities outside the building and will be exposed to the various weather conditions.
Machinery/Tools/Work Aids/Other Equipment
Data communication systems including copiers, printers, fax machine, calculator, pens, pencils, computers, Personnel Resolution, ordinances, manuals, scheduling forms, telephone, telephone directory and other work aids related to the job.

OUR COMMITMENTS
The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at-will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law.
The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this "living document" as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended.
The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City's drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed in any of those positions without passing a pre-placement physical exam. Successful results from these conditions will result in an offer of employment.
Application Deadline: If interested, we encourage you to apply as soon as possible. This position may close earlier than the stated deadline due to high applicant volume.
City of High Point - Benefits Overview Statement

The City of High Point offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.
Access the following link to view City of High Point Benefits and links to Benefit sites:
Benefits Overview

The Benefits Handbook provides a summary of benefits for City of High Point Employees. Benefits Booklet =
01

By completing these supplemental questions, you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to any question. Resumes may be uploaded as a supplement to the online application. Resumes are not accepted in lieu of application and/or the Work History section.Yes, I understand and agree, No, I do not agree.

• Yes
• No

02

Do you have a four-year degree from an accredited college or university in Computer Science, Information Science, or a closely related field?

• Yes
• No

03

Do you have verifiable experience in a position responsible for developing, managing, and/or implementing large-scale information systems?

• Yes
• No

04

Please indicate your experience with the following: (Check all that apply)

• Information Systems Implementation/Management
• End User Documentation/Training
• PHP Programming
• TSQL databases
• Version Control
• PowerShell Scripting
• REST APIs
• XML
• Java Programming Language
• JavaScript

05

This position requires the successful candidate to be able to support systems and applications which could require evening, weekend, and/or holiday hours. Are you able to work evenings, weekends, and holidays as needed?

• Yes
• No

Required Question