IT Systems Administrator

EFK Moen

• $80K — $90K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's or Bachelor's degree in IT, Computer Science, or a related field; or equivalent experience.
  • 3-5 years of hands-on experience with Windows Server, Active Directory, and Group Policy.
  • Experience in administering Microsoft 365 services like Exchange Online and SharePoint.
  • Familiarity with hybrid Active Directory management.
  • Strong troubleshooting skills in hardware and software support scenarios.
  • Ability to manage Help Desk operations and coordinate staff.

Responsibilities

  • Manage the company's Windows Active Directory environment across five locations.
  • Oversee on-premises servers and network infrastructure.
  • Lead the transition to a hybrid Entra ID environment.
  • Administer Microsoft 365 and manage security controls.
  • Monitor system performance and implement adjustments to optimize operations.
  • Coordinate installation and support for specialized engineering applications.
  • Lead IT improvement projects and document processes.

Benefits

  • Paid Time Off (PTO) and paid company holidays.
  • Health, Dental, and Vision Insurance offered.
  • 401(k) with company contributions available.
  • Short and Long-Term disability coverage provided by the company.
  • Professional license exam fee reimbursement.
  • Opportunities for overtime compensation and bonuses.
Full Job Description
IT SYSTEMS ADMINISTATOR |

We are currently seeking an IT Systems Administrator in our St. Louis, MO office (I-44/Rte. 141 Fenton area). This position offers the opportunity for career growth, excellent benefits, and a flexible work schedule.

Job Description:

The IT Systems Administrator role is a full-time position for experienced applicants. This position will provide management and support for more than 80 end users and 150 endpoints accessing both on-premises networks and cloud resources. This position reports to the Director of Technical Operations.

Remote or hybrid working arrangements are not available for this position.

Duties & Responsibilities:

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive:

Core Infrastructure & Systems Administration
  • Manage and maintain the company's Windows Active Directory environment across five sites.
  • Oversee on-premises servers, networking equipment, storage, and related infrastructure.
  • Lead the migration from separate on-prem and Microsoft 365 authentication to a hybrid Entra ID environment.
  • Administer Microsoft 365 Business Premium, including Exchange Online, SharePoint, Teams, and security controls.
  • Implement and manage Intune for device deployment, configuration, compliance, and patching not handled by the MSP.
  • Monitor system performance, capacity, and security across approximately 150 endpoints.
  • Monitor Datto BCDR performance and make adjustments as necessary.

Software & Application Management
  • Become familiar with the firm's specialized engineering and CADD-related software suites.
  • Coordinate installation, configuration, updates, and troubleshooting for specialized applications.
  • Work closely with the CADD leadership to optimize workflows and resolve application issues.

Help Desk & Staff Support
  • Manage day-to-day Help Desk operations, ensuring timely resolution of user issues.
  • Supervise and support one IT Help Desk technician.
  • Serve as an escalation resource for complex technical problems.
  • Provide clear, professional communication with staff at all levels regarding IT issues and processes.

Security & Compliance
  • Maintain security best practices for identity, access, endpoints, and data protection across hybrid systems.
  • Implement and monitor policies for MFA, Conditional Access, device compliance, and patching.
  • Coordinate with the MSP on security initiatives, patching responsibilities, and incident response.

Cloud & Hybrid Services
  • Oversee identity synchronization, hybrid join, and device onboarding to Entra ID.
  • Administer cloud services, backups, and retention policies tied to Microsoft 365 workloads.
  • Evaluate and integrate new cloud capabilities as the firm modernizes its environment.

Telecom & Mobility Management
  • Administer the company's Zoom Phone system
  • Manage the company's mobile phones including replacement cycles, and vendor coordination.

Vendor & Asset Management
  • Serve as the primary point of contact with IT vendors, MSP partners, hardware suppliers, and software providers.
  • Track licenses, subscriptions, support agreements, and renewal schedules.
  • Oversee procurement of IT hardware, software, and services.
  • Maintain accurate asset inventories for devices, peripherals, and software.

Projects & Strategic Planning
  • Lead IT improvement projects including cloud adoption, security enhancements, and infrastructure upgrades.
  • Document procedures, environment configurations, and system changes.
  • Contribute to long-term planning for scaling IT systems as the company continues to grow.

Knowledge/Qualifications, Skills & Abilities:

Minimum Requirements
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or related field; or equivalent professional experience.
  • 3-5 years of hands-on experience managing Windows Server, Active Directory, and Group Policy in a multi-site environment.
  • Experience administering Microsoft 365 workloads (Exchange Online, SharePoint, Teams).
  • Familiarity with identity management concepts, including hybrid AD environments.
  • Experience with endpoint management, patching, and deployment tools.
  • Working knowledge of networking fundamentals (DNS, DHCP, VPNs, firewalls).
  • Strong troubleshooting skills across hardware, software, and user support scenarios.
  • Experience supporting specialized or nonstandard software applications.
  • Ability to prioritize tasks, manage Help Desk operations, and coordinate staff.
  • Excellent communication and documentation skills.

Preferred Qualifications
  • Experience leading migrations to Microsoft Entra hybrid identity or similar projects.
  • Hands-on experience with Microsoft Intune (configuration profiles, compliance policies, application deployment).
  • Experience administering Zoom Phone or similar cloud-based VoIP platforms.
  • Familiarity with Datto or similar BCDR systems.
  • Familiarity with managing corporate mobile devices and working with carrier/vendor portals.
  • Experience working with MSPs or external IT service providers.
  • Knowledge of Azure AD Connect / cloud sync tools.
  • Exposure to civil engineering or AEC software ecosystems (AutoCAD, Civil 3D, GIS tools, etc.).
  • Experience with license management and IT asset inventories.
  • Relevant certifications (CompTIA Network+, CompTIA Security+, Microsoft Endpoint Administrator [MD-102]).

Physical Qualifications:
  • Ability to sit at desk, type and/or use a computer for extended periods of time
  • Ability to perform physical tasks including lifting up to 50 pounds to install IT equipment, climbing ladders, and crawling beneath desks
  • Sufficient mobility to move independently to various locations in and out of the office to use various office equipment, coordinate with other staff, visit other EFK Moen and client offices/meeting locations

EFK Moen offers:
  • Paid Time Off (PTO)
  • Paid Company Holidays
  • Paid Parental Leave
  • Health, Dental and Vision Insurance
  • 401(k) with Company Contribution
  • Company sponsored Short and Long-Term disability coverage
  • Company sponsored life insurance coverage
  • Professional License exam fee reimbursement
  • Overtime compensation
  • Bonus Opportunities
  • Support of professional organization membership and activities
  • Work-life balance through a flexible, casual work environment
  • A culture of mentoring and teamwork

Starting Salary Range: $80,000-90,000

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

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