IT Specialist (QA Specialist)

Office of the Chief Financial Officer (OCFO)

$75K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in software testing, specifically within health care applications
  • In-depth knowledge of software development lifecycle and testing methodologies
  • Proficiency in developing test plans and test strategies for complex systems
  • Experience with testing in a microservices architecture and cross-service integrations
  • Familiarity with API testing for REST/JSON formats
  • Skills in both manual and automated testing with relevant frameworks
  • Ability to work collaboratively with development teams during the sprint planning process

Responsibilities

  • Plan and execute software testing activities across all software development lifecycle phases
  • Develop comprehensive test plans and strategies for new features and enhancements
  • Identify test scope and resource requirements, focusing on system integrations
  • Maintain and improve regression test suites for extensive service coverage
  • Contribute to sprint planning by estimating testing efforts and identifying requirements gaps
  • Design and implement detailed test cases including edge cases and negative paths
  • Conduct cross-browser and device testing to ensure consistent application performance

Benefits

  • Standard office hours: Monday - Friday, 8:15 a.m. - 4:45 p.m.
  • Work is performed in an office setting
  • Position requires background check due to security sensitivity
  • Residency requirement for applicants claiming preference
Full Job Description
This position is in the District of Columbia Health Benefit Exchange Authority (DCHBX). The mission of the Health Benefit Exchange Authority is to implement a health care exchange program in the District of Columbia in accordance with the Patient Protection and Affordable Care Act (PPACA) of 2010 and the District of Columbia Health Benefit Exchange Authority Establishment Act of 2011, thereby ensuring access to quality and affordable health care to all District of Columbia residents. The incumbent is responsible for planning, designing, executing, and reporting software testing activities across all phases of the software development lifecycle for the DC Health Link marketplace platform. Develops comprehensive test plans and test strategies for new features, system enhancements, and defect fixes based on requirements documents, user stories, and acceptance criteria; test scope must account for the event-driven, microservices architecture. Identifies test scope, test types, and resource requirements for each testing effort, with particular attention to cross-service integration boundaries and federal system interface behaviors. Maintains and improves the regression test suite to ensure adequate coverage as the platform develops across all active services. Contributes to sprint planning by estimating testing effort, identifying testability gaps in requirements, and raising risks or ambiguities before development begins. Designs detailed test cases, test scripts, and test data sets that provide meaningful coverage of functional requirements, edge cases, negative paths, and boundary conditions. Executes manual and automated test cases across environments. Conducts API testing for REST/JSON, validating correctness of request construction, response parsing, and error handling. Develops, maintains, and executes automated test scripts using frameworks appropriate to the technology stack (RSpec, Cucumber, Capybara, Selenium, or equivalent). Performs cross-browser and cross-device testing to validate consistent application behavior. Specialized Experience Experience that equipped the applicant with the knowledge, skills, and abilities to perform the duties of the position successfully, and this is typically in or related to the work of the position to be filled. To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Licenses and Certifications None Working Conditions/Environment Work is generally performed in an office setting. Promotion Potential No known promotion potential. Other Significant Facts Tour of Duty: Monday - Friday 8:15 a.m.- 4:45 p.m. Pay Plan, Series, Grade: CS-2210-14 Collective Bargaining Unit: This position is not a part of a collective bargaining unit. Position Destination: This position has been deemed Security Sensitive under the guidelines of the DC Personnel Manual. Incumbents of this position are subject to enhanced suitability screening pursuant to Chapter 4 of DC personnel regulations. Accordingly, incumbents must successfully pass a criminal background and consumer credit check as a condition of employment and will be subject to periodic criminal background checks for the duration of their tenure. Residency Requirement: Applicants claiming Residency Preference will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.

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