Applied Materials, Inc

IT Solutions Management (B4)

Applied Materials, Inc • $122K — $168K *
Austin, TX 78745In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in IT solutions design and implementation.
  • Strong negotiation skills with a focus on customer needs.
  • Proficient in software application configuration and coding.
  • Experience with project management and mentoring team members.
  • Demonstrated ability to monitor and support IT systems effectively.
  • Expertise in analytical problem solving with innovative thinking.
  • Familiarity with service management processes and customer satisfaction metrics.

Responsibilities

  • Negotiate tailored IT solutions with customers to address their complex needs.
  • Perform software configuration, coding, testing, and ensure quality assurance of applications.
  • Monitor IT systems for performance, addressing anomalies through defined processes.
  • Provide customer support for IT services, ensuring adherence to service agreements.
  • Plan and manage projects within established scope, timeline, and budget constraints.
  • Mentor and train team members on software functionality and development methodologies.

Benefits

  • Access to a comprehensive benefits package.
  • Participation in bonus programs and stock award opportunities.
  • Supportive environment for professional development and skills enhancement.
  • Flexible travel requirements, with a low percentage of travel (10%).
  • Opportunity to impact customer service and operational objectives.
Full Job Description
Key Responsibilities
  1. Negotiate with customers to design solutions to address complex cross functional needs. Identifies BKM's for integrated solution design and standards; Keeps abreast of technologies in the market and preform technology evaluations, as required. Works with multiple vendors for high quality resources and competitiveness
  2. Perform and document software application configuration and/or coding, prepare and execute testing (unit, integration, performance, acceptance) and data conversions using standard tools and following established processes and guidelines. Supervises work of contract developers. Perform Quality assurance.
  3. Monitors specific IT systems or set of systems for availability and performance and reports anomalies through predefined process. Participate in evaluation/recommendation of patches, point releases, major upgrades, and new systems.
  4. Provides and/or oversees support services to GIS customers for specific IT service or set of services. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction. Completes root cause analysis of outages or incident trends (often working with managed services partner). Recommends preventative actions
  5. Plan and manage projects to ensure effective and efficient execution in line with established processes and guidelines and guardrails of scope, timeline, budget and quality
  6. Mentors and trains team members in product functionality, development and testing guidelines, tools, and methodologies


Functional Knowledge
  • Demonstrates depth and/or breadth of expertise in own specialized discipline or field


Business Expertise
  • Interprets internal/external business challenges and recommends best practices to improve products, processes or services


Leadership
  • May lead functional teams or projects with moderate resource requirements, risk, and/or complexity


Problem Solving
  • Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions


Impact
  • Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies


Interpersonal Skills
  • Communicates difficult concepts and negotiates with others to adopt a different point of view


Additional Information

Time Type:
Full time

Employee Type:
Assignee / Regular

Travel:
Yes, 10% of the Time

Relocation Eligible:
No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

About Applied Materials, Inc

Applied Materials specialize in materials engineering solutions. They optimize equipment and fab operations through consulting, spare parts, services, and automation software. They also provide supply chain services from transactional spares through programs, rebuilds, and forecasted parts management. Their products and technologies include semiconductors, displays, roll web coating, solar, and automation software.

**Applied Materials, Inc. Careers**

Join the innovative world of Applied Materials, Inc., a leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our global team is driving innovation and growth in the industries we serve. This is where your expertise can make a true impact.

Work You’ll Do

At Applied Materials, Inc., you will be part of a company that prides itself on fostering a culture of innovation, diversity, and professional growth. As a member of our team, you will lead groundbreaking projects at the intersection of technology, leadership, and engineering excellence. We offer a variety of job opportunities that allow you to explore your potential and push the boundaries of what's possible.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. You will work alongside the brightest minds in the industry, utilizing your skills to contribute to projects that are not only exciting but also crucial for technological advancements. Our leadership is committed to providing you with the guidance and support needed to achieve your career goals.

Career Growth and Opportunities

Whether you are looking for an internship, a full-time position, or leadership roles, Applied Materials, Inc. provides an array of career paths to help you achieve your professional aspirations. Our commitment to career growth is evident through extensive training programs and opportunities for advancement.

Diversity and Inclusion

At Applied Materials, Inc., we believe that diversity fuels innovation. We are dedicated to building a diverse team that reflects the global communities we serve. Our diversity training programs are designed to enhance collaboration and foster an inclusive environment where all employees can thrive.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. From health and wellness programs to competitive retirement plans, we ensure that our team is taken care of. The culture at Applied Materials, Inc. is built on collaboration, respect, and a commitment to excellence.

Join Our Team

Explore the job opportunities at Applied Materials, Inc. and find the position that matches your skills and passions. We are continuously hiring and looking for individuals who are curious, creative, and ready to drive innovation in a dynamic industry.

Stay Connected

Keep up to date with the latest company news, career tips, and industry insights by joining our network. Engage with us on professional networking platforms and stay ahead in your career journey.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a team that’s dedicated to materializing the technologies of tomorrow. Discover the impact you can make at Applied Materials, Inc. and help us shape the future.

SEARCH APPLIED MATERIALS JOBS

--- This page for Applied Materials, Inc. Careers incorporates all the requested elements, maintaining the "Company Content Style" with a focus on innovation, career growth, and the dynamic team environment.
Learn more about Applied Materials, Inc
Size
27,000 employees
Market Cap
$80.7 billion
Industry
Manufacturing & Automotive
Net Income
$3.8 billion
Founded
1967
5 Year Trend
+11.9%
Revenue
$18.2 billion
NASDAQ
AMAT
* Ladders Estimates

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